[Merged] CR3-Feedback & Questions in Here Please. - Page 35

IanGuy · 24-07-2004, 22:42

Yes, that is very annoying when i want to watch the program I am actually on and also wish to browse another day of listings. I hope some sort of service pack is released for it.

magpie · 25-07-2004, 05:05

There is actually a very good technical reason as to why this happens... if you read around this forum, or even the more helpful Digital Spy, you'll discover that. However, I guess you guys just want to bitch about it, so go for it.....

IanGuy · 25-07-2004, 10:59

Yup. Nuff said.

jtwn · 25-07-2004, 13:22

Or....how about you just tell us, rather then sending us to hunt round for it...

Derek · 25-07-2004, 15:10

Basically the digital channels are lumped together into streams which carry a number of different channels. Every stream has todays guide info in it.

The full 3 day listings are only carried on 1 stream to save space so when you try to get information the box has to go onto another stream which removes the mini-tv.

DeKurver · 25-07-2004, 18:37

Quote:

Originally Posted by magpie

There is actually a very good technical reason as to why this happens... if you read around this forum, or even the more helpful Digital Spy, you'll discover that. However, I guess you guys just want to bitch about it, so go for it.....

The fact that so many people find the behaviour annoying or think that it means something is wrong with the mini-view indicates that ntl: should do something about it. While it may not be technically possible to keep the current channel in view, switching to Front Row is completely unintuitive. I doubt many users will understand why it's happening and they shouldn't have to hunt around here or DS for an unsatisfactory answer. At the very least this sort of information should be in the Help.

ntlrocks · 25-07-2004, 20:57

well yeah.... i dont really understand what you want them to do...rather than showing front row would you rather they have a green screen saying "tomorrows tv guide is carried on 1 stream"

first of all : HOW BORING!!
Second of all : who would understand that?!

DeKurver · 25-07-2004, 21:40

Quote:

Originally Posted by ntlrocks

well yeah.... i dont really understand what you want them to do...rather than showing front row would you rather they have a green screen saying "tomorrows tv guide is carried on 1 stream"

first of all : HOW BORING!!
Second of all : who would understand that?!

What's boring got to do with it? Obviously if you put up some cryptic message about streams then that's not going to help. There have been plenty of posts where people claim that there's a bug in the mini-view only to be told that it is "intentional." If something that is intentional is interpreted as a problem by users then clearly something is wrong. On receiving the L3.1 upgrade my first reaction was that it was a bug, and I posted as such earlier on this thread (Post #107). A message along the lines of "Mini-view is only available for today's programme listings" would have made it clear that, regardless of the technical gubbins, the mini-view is intentionally turned off. As I said earlier, it should at least be explained in the help.

jtwn · 25-07-2004, 21:55

I dont know why everybody is coming down like a ton of bricks...i was only stating something, not demanding for it to be fixed.

This is a forum...to discuss views. I was not born knowing that the future guide is carried on another stream, and neither have i trolled the forums from day one.

Anyway, thanks dezzo for clearing it up

JonSav1 · 25-07-2004, 22:56

Sky don't have a mini tv on their guide for this very reason. It's more customer focused and avoids this sort of question.

ntlrocks · 26-07-2004, 00:23

yes i think telewest automatically goes to front row in the mini view permanently , also sky doesnt even have one so there really is no big problem

Tristan · 26-07-2004, 18:44

Quote:

Originally Posted by JonSav1

Sky don't have a mini tv on their guide for this very reason. It's more customer focused and avoids this sort of question.

That's one way of looking at it. Another is that the satellite platform isn't capable of doing it...

JonSav1 · 27-07-2004, 18:09

ok. thanks for the info Tristan.

chaney · 08-08-2004, 20:27

Will we be getting BBC interactive for the BBC news 24 channel?

ntlrocks · 08-08-2004, 22:38

.......i wish

looselipsuk · 18-08-2004, 14:29

Quote:

Originally Posted by KenK

I moaned about it when it first started to happen ... I suspended disbelief when they said "it'll go away once the LCR3 roll-out is complete" .... I was even beginning to think that they were right ... but no ...

the 1:10 am random channel change has returned

This time, complete with screen blanking before and after.

Does anyone know why this happens - and, more to the point, how to stop it?

I fully expect that this will become the 00:10 am random channel change when we go back to GMT in October.

Have just got off the phone talking to a guy, think his name was Dave, on faults, who took my question about screen blanking and channel changing to the Network guys. He came back and said they knew nothing about this and asked if I could record the blanking and channel changing at 1:10 a.m. so they could see what is happening.
I agreed to try this and he asked if I could use this forum to try to get others who have the same problem to record it as well.
I said I would record for about a week or until it happens again so if any of you guys want to join in with recording this problem then PM me so we can see how big a problem this might be and if it is only certain channels or areas that this happens to.

Flubflow · 18-08-2004, 15:01

Quote:

Originally Posted by looselipsuk

Have just got off the phone talking to a guy, think his name was Dave, on faults, who took my question about screen blanking and channel changing to the Network guys. He came back and said they knew nothing about this and asked if I could record the blanking and channel changing at 1:10 a.m. so they could see what is happening.
I agreed to try this and he asked if I could use this forum to try to get others who have the same problem to record it as well.
I said I would record for about a week or until it happens again so if any of you guys want to join in with recording this problem then PM me so we can see how big a problem this might be and if it is only certain channels or areas that this happens to.

They are lying or at least it is interdepartmental miscommunication. NTL DO indeed know about this problem. It has been going on for years and, as has been said, has even worse effects on the new software (random channel changing as well all STB functions being locked out for about 30 seconds until it has finised its little 1:10am dicky fit)

coolea96 · 19-08-2004, 22:23

I have been following this thread for a while... all seems to have gone quiet on a software upgrade for Bromley ( I am in Waltham Forest )

Is there one coming - do I really want it ?? reading the threads on the Langley upgrade ... I am not sure it what it will add ?