*ALL* ntl 10Mb Discussion (Part 3) - Page 33

BecksBeer · 17-11-2005, 14:26

Quote:

Originally Posted by peterattheboro

Anyone else find it a disgrace that new customers get the 10mb and the loyal customers get **** all? Yeh, it's upgrading itself on the 1st of December (apparently) but myself, being with NTL for a few years now have to wait for the upgrade. Plus, it's only available to new customers because its a way of attracting more customers and more money for NTL. So, having existing loyal customers on 10mb won't attract more custom? Yeh right. Naff off you *****!

I tried to upgrade my 3MB connection yesterday - was well happy when after waiting for some time in the queue I was told that the 10MB service wasn't available yet and it would be about 6 weeks before it would be. I could have sworn that some others in Grimsby had said they were already on it but I guess Customer Support know best.

Is it worth ringing back to see if someone who can actually help answers the phone?

Or maybe I should downgrade to 2MB so I can then upgrade to 10MB.

BecksBeer
Grimsby

Wicked_and_Crazy · 17-11-2005, 14:26

Quote:

Originally Posted by peterattheboro

Anyone else find it a disgrace that new customers get the 10mb and the loyal customers get **** all? Yeh, it's upgrading itself on the 1st of December (apparently) but myself, being with NTL for a few years now have to wait for the upgrade. Plus, it's only available to new customers because its a way of attracting more customers and more money for NTL. So, having existing loyal customers on 10mb won't attract more custom? Yeh right. Naff off you *****!

huh??? if your on 3mb and 10mb is available to anyone in your area then you will have it too. If your on less than 3mb you have to wait, after all your not paying the premium price

peterattheboro · 17-11-2005, 14:36

I'm on 3mb but obviously only new customers get it. I've been with NTL a few year and will have to wait with the rest of the loyal customers for 10mb broadband. 1mb and 2mb are getting done next year and 3mb next month. (Apart from new customers wanting 3mb of course)

Wicked_and_Crazy · 17-11-2005, 14:38

Quote:

Originally Posted by peterattheboro

I'm on 3mb but obviously only new customers get it. I've been with NTL a few year and will have to wait with the rest of the loyal customers for 10mb broadband. 1mb and 2mb are getting done next year and 3mb next month. (Apart from new customers wanting 3mb of course)

Has your area been upgraded to 10Mb yet???

peterattheboro · 17-11-2005, 14:40

Yes.

Everywhere in the country i believe has 10mb. But only new customers can recieve it.

jtwn · 17-11-2005, 14:41

Quote:

Originally Posted by BecksBeer

I tried to upgrade my 3MB connection yesterday - was well happy when after waiting for some time in the queue I was told that the 10MB service wasn't available yet and it would be about 6 weeks before it would be. I could have sworn that some others in Grimsby had said they were already on it but I guess Customer Support know best.

Is it worth ringing back to see if someone who can actually help answers the phone?

Or maybe I should downgrade to 2MB so I can then upgrade to 10MB.

BecksBeer
Grimsby

Yeah thats what I did

Forget about what CS says, the 10mb configs are on the system and using the upgrade page it will upgrade you whether some rep say its ready or not.

Stephen · 17-11-2005, 14:42

I dunno how many times I have said this stopped getting annoyed that you can't get the 10MB straight away. NTL are going to be giving you a huge speed increase at no extra cost, just be patient and wait for it.

I can imagine you all getting it now and then moaning cause you were getting a good speed or the connection wasn't very stable, wait for them to give it to you to make sure its all working properly.

jtwn · 17-11-2005, 14:43

Quote:

Originally Posted by jimbo

Good news!

Last night ntl deployed new firmware for all Ambit and Motorola modems in preparation for the 10Mbit roll out. These modems should have all been rebooted overnight to apply the new firmware immediately.

Its great news! I thought it had got steady now, so that must be it.

[img]Download Failed (1)[/img]

Thats from ntl servers, its nice to see a steady line too, as now with newsdemon I know the ****ers are throttling me

mcmanic · 17-11-2005, 14:45

still waiting for my AMbit 120 10meg new firmware

markknell · 17-11-2005, 14:53

Quote:

Originally Posted by mcmanic

still waiting for my AMbit 120 10meg new firmware

Me too

Wicked_and_Crazy · 17-11-2005, 15:26

Quote:

Originally Posted by peterattheboro

Yes.

Everywhere in the country i believe has 10mb. But only new customers can recieve it.

Thats not true

fragless · 17-11-2005, 15:29

Quote:

Originally Posted by markknell

Me too

Me 3

Stop It · 17-11-2005, 15:32

Quote:

Originally Posted by peterattheboro

I'm on 3mb but obviously only new customers get it. I've been with NTL a few year and will have to wait with the rest of the loyal customers for 10mb broadband. 1mb and 2mb are getting done next year and 3mb next month. (Apart from new customers wanting 3mb of course)

Incorrect, I was on 3meg, and was upgraded to 10Meg, and I have been a customer since April 2003 :-)

ssdd · 17-11-2005, 15:33

Quote:

Originally Posted by fragless

Me 3

Try rebooting your modem. A lot of people on here, myself included, did that and got the new firmware

US.M@JORHAZZARD · 17-11-2005, 15:34

Any1 else getting things like this in there modem event log and if so do you know what it relates to ??

Thu Nov 17 14:33:20 2005 Thu Nov 17 14:33:20 2005 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...