Virgin Media to Double Broadband Speed

[Sirius]

Originally Posted by Masque

As this is from the Community forum and was posted by Mark Wilkins the Forum Manager then I believe him, not aimed at the poster whose post I am answering by the way just a good post to use as a soundboard.

Second post Down http://community.virginmedia.com/t5/...eds/m-p/958421

Nope still cannot see a 40

[Peter_]

Originally Posted by BenMcr

Some further questions answered here by Virgin Media here http://community.virginmedia.com/t5/...959777#M110003

The interesting bit is here as well.

I current use a VMNG300 will I need to switch to using a Super Hub?
We've tested the VMNG300 and it can only support a speed of approximately 92Mb on our network so if you want to get your full speed upgrade you'll need a Super Hub which we'll send to you free of charge. We know that some of you might be concerned about the Super Hub's performance but the last firmware upgrade at the end of 2011 made some significant improvements in performance and reliability alongside introducing modem mode. We're also expecting even further improvements with the next firmware which should be released in the first half of 2012.

---------- Post added at 19:46 ---------- Previous post was at 19:45 ----------

Originally Posted by Sirius

nope no 40

I think that one was wishful thinking on some peoples part, don't you.

[BenMcr]

Originally Posted by Masque

I think that one was wishful thinking on some peoples part, don't you.

It was you that said it though?

Originally Posted by Masque

Anyone going to 40Mb will receive a Superhub, anyone on 2Mb or 10Mb can use their existing kit as they will not be upgraded past 20Mb

[Sirius]

Originally Posted by BenMcr

It was you that said it though?

Thats why i am confused

---------- Post added at 19:50 ---------- Previous post was at 19:49 ----------

Originally Posted by Masque

The interesting bit is here as well.

Thats going to upset those that hate the shub

[gba93]

Originally Posted by Kymmy

If you have an old ambit or previous versions then yes you need a superhub when they upgrade to 60mb

Will that still require an engineer to install?

[doc2009]

I have the netgear WNR2000, will this be able to handle to 100MB double up

[Peter_]

Originally Posted by BenMcr

It was you that said it though?

Yes I did and posted incorrectly my bad, but now we have it from the community forum which is going to correct.

[General Maximus]

that is the biggest load of poo i have ever heard. In order to get that result do you think they tested it as rigourously as they did the shub before it was released?

I think it is something they made up because they want everyone on the shub. If they honestly believe the vmng300 cant do more than 92mbits (less than half it's rated throughout) then I would be asking some serious questions.

I think that has now got to be my new favourite pile of poo quote from VM, it even beats the "unbeatable wireless performance" one.

[Sirius]

Originally Posted by General Maximus

that is the biggest load of poo i have ever heard. In order to get that result do you think they tested it as rigourously as they did the shub before it was released?

I think it is something they made up because they want everyone on the shub. If they honestly believe the vmng300 cant do more than 92mbits (less than half it's rated throughout) then I would be asking some serious questions.

I think that has now got to be my new favourite pile of poo quote from VM, it even beats the "unbeatable wireless performance" one.

I said that would upset

---------- Post added at 20:01 ---------- Previous post was at 19:59 ----------

Originally Posted by Masque

Yes I did and posted incorrectly my bad, but now we have it from the community forum which is going to correct.

Bet this forum as seen a spike in usage tonight

[BenMcr]

Originally Posted by gba93

Will that still require an engineer to install?

From how I read it, most people won't. I would expect that you'll only need an engineer install if it's identified that your signal levels are wrong etc.

Even if you do I wouldn't expect it to be a chargeable visit

[Peter_]

Originally Posted by General Maximus

that is the biggest load of poo i have ever heard. In order to get that result do you think they tested it as rigourously as they did the shub before it was released?

I think it is something they made up because they want everyone on the shub. If they honestly believe the vmng300 cant do more than 92mbits (less than half it's rated throughout) then I would be asking some serious questions.

I expect it will have something to do with the VMNG300 inability to use more than 4 downstreams and I expect in 18 months time that will have been rolled out making the VMNG300 struggle on the network.

It may have been tested at higher speeds but probably only with 4 downstreams, we are not senior management so those decisions will have been made at a high level.

---------- Post added at 20:07 ---------- Previous post was at 20:06 ----------

Originally Posted by BenMcr

From how I read it, most people won't. I would expect that you'll only need an engineer install if it's identified that your signal levels are wrong etc.

Even if you do I wouldn't expect it to be a chargeable visit

As with the 30Mb rollout the majority just got sent the Superhub.

[gba93]

Originally Posted by BenMcr

From how I read it, most people won't. I would expect that you'll only need an engineer install if it's identified that your signal levels are wrong etc.

Even if you do I wouldn't expect it to be a chargeable visit

Many thanks

[Horizon]

Originally Posted by thenry

20Mb should be ousted, likewise everything below. you've been quoted 30£ for a SH able to get you more speed/future proof ?

I am sure a consolidation of tiers will happen and 20mb will be the base tier.

Originally Posted by BenMcr

At the time I wrote the post that was correct. The full retier only got announced this morning (and has been discussed a lot on here already today)

---------- Post added at 16:37 ---------- Previous post was at 16:36 ----------


100Mbit customers go to 120Mbit and will also be getting a price reduction

Or, offered a deal to go higher still...

Originally Posted by BenMcr

Just to clarify thats existing 100Mbit customers that'll be getting a price reduction, not the 50Mbit customers increased to 100Mbit

In effect merging the two tiers together.

Originally Posted by Kushan

Will they still be paying more than the 50meg customers, though or will they be paying the same (possibly as a thank you for being an early adopter?)?

I only ask because there was talk of the 100meg dropping to the same price as the 50meg when the 50meg went to 100meg, but if 100 is going to 120 and getting a price decrease as well, then I'm just wondering what the costs will be. 100 to 120 isn't a big leap really.

100 is the platinum tier. VM are just nudging it to 120mb to stop a few complaints to the call centres from the highest paying customers wondering why their speed isn't being doubled too. Of course there will eventually be a higher speed and when 200mb and higher is released, those wealthy young rednecks on 120mb will want to upgrade to the fastest and pay the premium price for it. Lucky gits. I remember when I used to have money to burn!

[davidthornton]

Given no roll out dates for the speed doubling have generally been announced I suppose those who are already paying for the top 100Mbit tier could potentially find themselves paying more than those who were just paying for 50Mbit but were then doubled to 100Mbit at no extra cost. That is unless, on the date that the first 50Mbit user is doubled to 100Mbit, all existing 100Mbit tier subscribers have the price they pay reduced to the same as those on the "50Mbit doubled to 100Mbit tariff" until they are upgraded to 120Mbit (which could be optional because some might want to remain on 100Mbit). BenMcr mentioned some price reductions might occur for eventual 120Mbit users, however I wouldn't think it fair if existing 100Mbit users were paying a premium for 100Mbit while those that were doubled to it, from 50Mbit, were paying less.

I suppose, at some point, being a VMNG300 user with 100Mbit, I shall need to ask for a Superhub. Will they accept posting it or will I need an engineer to visit?

[BenMcr]

Originally Posted by Horizon

Of course there will eventually be a higher speed and when 200mb and higher is released

Just to point out no plans for 200Mbit yet

http://community.virginmedia.com/t5/...959777#M110003

I'd heard that there was going to be 200Mb by the Olympics is that still happening?

We’re boosting the speeds our customers already get rather than introduce a new tier. While we’ve successfully tested some of the world’s fastest broadband on our network we’re focusing on giving our existing customers even more value. 120Mb will be the fastest widely available broadband in the UK