[Merged] NTL Increasing BB Speeds Late Summer 2004

[kendon]

Well I spoke to someone in BB at ntl today, and they were quite happy to arrange for an engineer to call next Tuesday to install me a SACM.

So, if you want to swap over, give them a bell.

Originally Posted by kendon

...Also, I see a loophole in the AUP. They state if you exceed 1Gb three days running you get a letter...

It doesn't say that. It says you will be contacted if you exceed 1GB 3 times in 14 consecutive days.

[BBKing]

The STB will do > 1.5Mb fine (see thread elsewhere about me having 10Mb on it), if people want to install you a SACM it's up to them, but it's always struck me as a waste of time. The box itself is capable, and the STB service is included in the planning for the upgrade (well, it was last time I looked).

There have been problems with 4000s and 1Mb but afaik they've been fixed/are being fixed. The newer Samsung STBs should be perfectly ok too (since they essentially contain a Samsung SACM).

One consequence of all this is that the low-speed SACM and STB services will finally be the same (300k) rather than being faster on STB as at present.

[DeadKenny]

Originally Posted by kendon

I'm paying £28 for 512kb/s ADSL right now, so an extra tenner for three times the speed looks good from where I'm standing.

I know I'm mad for even suggesting it, but for £2 more you could get double the speed with AOL

You just have to weigh up who's the worst, AOL or NTL

and just don't install any of the AOL software if you can avoid it.


Alternatively for £3 less you can get what will be 750kbps with NTL (eventually), though your upstream will be half the speed it was with ADSL.

Originally Posted by BBKing

The STB will do > 1.5Mb fine (see thread elsewhere about me having 10Mb on it), if people want to install you a SACM it's up to them, but it's always struck me as a waste of time. The box itself is capable, and the STB service is included in the planning for the upgrade (well, it was last time I looked).

Not really a waste of time for those who don't want NTL's TV service

And besides the dedicated cable modems are capable of up to 30Mbps (theoretically), and I know for a fact they work fine at 3Mbps . They're also a damn sight smaller than an STB

[punky]

Originally Posted by kendon

Well I spoke to someone in BB at ntl today, and they were quite happy to arrange for an engineer to call next Tuesday to install me a SACM.

So, if you want to swap over, give them a bell.

Did you have to re-enter into anothre contract? Any charges?

[hjf288]

My pace DI TV 4000 had problems with upload on the 600k service, Customer service refused to arrange for a SACM, so we cancelled TV services and got a SACM installed - Freeview gives alot of what we used NTL for, for cheaper... one off investment.

The SACM handles things fine - just leave it on all the time and everythings perfect.

[SMHarman]

Originally Posted by DeadKenny

I know I'm mad for even suggesting it, but for £2 more you could get double the speed with AOL

You just have to weigh up who's the worst, AOL or NTL

and just don't install any of the AOL software if you can avoid it.

Alternatively for £3 less you can get what will be 750kbps with NTL (eventually), though your upstream will be half the speed it was with ADSL.

Not really a waste of time for those who don't want NTL's TV service

And besides the dedicated cable modems are capable of up to 30Mbps (theoretically), and I know for a fact they work fine at 3Mbps . They're also a damn sight smaller than an STB

Also your STB is normally near your Set, not your PC. Elegant solutions requiring customer spend to integrage CAT5 into the house or buy wireless, often a fairly unattractive box to sit near the TV, emmitting microwaves that can interfere with the picture.

[2||Para]

Anybody know when these upgrades actually take place?

[orangebird]

Originally Posted by 2||Para

Anybody know when these upgrades actually take place?

'late summer'

[2||Para]

ahh i see. thanks,maybe ill hang on to my 600k service instead of opting for BY afterall.Or maybe not,still weighing up me options.

[kendon]

Originally Posted by punky

Did you have to re-enter into anothre contract? Any charges?

Well, I've only recently been installed (within the last month). No charges apply and I don't start a new 12 month contract.

[scrotnig]

Originally Posted by Tezcatlipoca

*Moved to BB Support & Discussion, & merged with the Speed Increase thread*




From what I have read here at CF, NTL's 1Mb to 1.5Mb increase *will* also happen for Broadband via Set Top Box (STB) users, as well as for Standalone Cable Modem (SACM) users (unlike Telewest's 1 to 1.5Mb increase).

But, there are apparently "issues" for some people with the current 1Mb STB BB service, so I assume they would also occur for some (upcoming) 1.5Mb STB BB users too. I can't think of any recent threads offhand, but I have seen posts saying that 1Mb BB via a STB is "flaky" etc.

I think NTL give people SACMs if they have a problem with BB using an STB.

See this:

http://www.cableforum.co.uk/board/sh...5&postcount=84

There are some cases where 1mb can be problematic on certain models of set top box, but this is a tiny minority. I run 1mb via set top box and it's brilliant.

Ultimately, if a customer absolutely insists they want a SACM, this would not be refused, even if they want to keep the set top box. But if there's no problem with the service via Set Top Box and it's just the customer's own personal preference, then obviously this would normally involve a new 12 month contract.

Each case is always taken on its merits.

[Neil]

Originally Posted by 2||Para

ahh i see. thanks,maybe ill hang on to my 600k service instead of opting for BY afterall.Or maybe not,still weighing up me options.

You can't 'opt for BY' if you have ntl.

[Hudson]

well i dont normally hijakc a thread without introducing myself, but this was soemthing that has been a bug bear of mine.

I have a SBT (set top box.) and the 600k service, but heres my beef, my stb crashes for no reason TV still works but pc will n ot resolve ips or anything. After a reset (30 secs off on) all is fine again. was wondering if i should ask ntl for a seperate cable modem cuz i never actually got the choice between the 2 when we had cable installed. Reason being aslo that we prefer to switch everythingoff down stairs before going to bed, but for me to work into the lat ehours means that the stb is on.

Anyway glad i found somehwere like this and hope to pick usefull things up.


/me right wheres the intro section....

H

Originally Posted by Hudson

well i dont normally hijakc a thread without introducing myself, but this was soemthing that has been a bug bear of mine.

I have a SBT (set top box.) and the 600k service, but heres my beef, my stb crashes for no reason TV still works but pc will n ot resolve ips or anything. After a reset (30 secs off on) all is fine again. was wondering if i should ask ntl for a seperate cable modem cuz i never actually got the choice between the 2 when we had cable installed. Reason being aslo that we prefer to switch everythingoff down stairs before going to bed, but for me to work into the lat ehours means that the stb is on.

Anyway glad i found somehwere like this and hope to pick usefull things up.


/me right wheres the intro section....



What Area are you in ?



H

What Area are you in ? I might be able to help