Numerous emails and phone calls and keep getting 'it should be fixed by tomorrow' its been the same message since the last time I posted my graph here.
I have a question if someone would be kind enough to answer: Would upgrading to the 30mb service using the docsis 3 network improve things?
Also, are my power levels good? Because I've had 2 engineers booked and cancelled because of my power levels. Both times they were cancelled because there was an on going fault in my area and was told they weren't necessary
Downstream Lock : Locked
Downstream Channel Id : 109
Downstream Frequency : 306750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 24.9 dBmV
Downstream SNR : 40.8 dB
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 35800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec
Upstream transmit Power Level : 44.7 dBmV
Upstream Mini-Slot Size : 4
Sorry for hijacking the thread. I'm at a loss here.
Thank you in advance.