*ALL* Speed Upgrade Discussion In Here Please (Part 4) - Page 31

Woods · 10-03-2005, 21:56

Thanks Matt D.

Also any anyone confim that they're arn't any new T&C's or anything attached to any of these new deals? I.e. by agreeing to get a new STB or the new speed your not expecially agreeing to a min 12-month contract, or new download cap limits?

Basically what I mean I guess is; are NTL trying to screw us over by dangling candy infront of us?

Tezcatlipoca · 10-03-2005, 22:05

Quote:

Originally Posted by Woods

Thanks Matt D.

Also any anyone confim that they're arn't any new T&C's or anything attached to any of these new deals? I.e. by agreeing to get a new STB or the new speed your not expecially agreeing to a min 12-month contract, or new download cap limits?

Basically what I mean I guess is; are NTL trying to screw us over by dangling candy infront of us?

No new 12 month contract.

Download limits.... The 2meg & 3meg services have the same "limits" (guidelines) as before - 1GB per day download.

The new 1meg service (previously 300k) has a 3GB per month limit.

chris1234 · 10-03-2005, 22:42

3gig a month i think thats pathetic

jinx · 10-03-2005, 23:35

Hi, I currently have the 1.5mb package, and was thinking of dropping down a tier before the speed increases had started. Is it still possible for me to just get the 2mb service now rather than be upgraded to 3mb?

Thanks

punky · 10-03-2005, 23:36

Quote:

Originally Posted by jinx

Hi, I currently have the 1.5mb package, and was thinking of dropping down a tier before the speed increases had started. Is it still possible for me to just get the 2mb service now rather than be upgraded to 3mb?

Thanks

Yup, you should just be able to go straight to 2mb.

jinx · 10-03-2005, 23:50

Quote:

Originally Posted by punky

Yup, you should just be able to go straight to 2mb.

Thanks for the info

eram · 10-03-2005, 23:50

hi all

... anyone from the Surrey,Guildford area or does anyone know if that part has been upgraded yet?

i have a standard ntl home silver cable modem on the 1.5mb connection and it was not upgraded yet...
Cheers

Tezcatlipoca · 10-03-2005, 23:52

No idea, but have you tried the online upgrade?

http://www.ntlworld.com/data-feeds/e...tierMigration/

Or, failing that, you could phone Customer Services in the morning. They should be able to sort you out.

eram · 10-03-2005, 23:57

Quote:

Originally Posted by Matt D

No idea, but have you tried the online upgrade?

http://www.ntlworld.com/data-feeds/e...tierMigration/

Or, failing that, you could phone Customer Services in the morning. They should be able to sort you out.

oh wow thanks for the link, i had no idea...

360kbs 12.1mb in 35seconds
lol thanks ever so much.....

Tezcatlipoca · 10-03-2005, 23:58

No prob

pornocreep · 11-03-2005, 02:51

Has anyone in the Swindon area recieved the automatic update yet, reason i ask i've forgotten my username and password to do the manual update (as i've had broadband since NTL started doing it, and really didn't think to keep it).

Just wondered, because if the update has been applied then i'll need to give c/s a call in the morning as mines still stuck at 750k.

cheers

MTD · 11-03-2005, 04:05

I live in Cambridge and the automatic upgrade (http://www.ntlworld.com/data-feeds/e...tierMigration/) worked for me straight away, upgrading from 750 kbs to 2 Mbs. I didn't notice any loss of service while the modem rebooted, and a speed check at http://speedtest.tds.net/speedtest/ confirmed the upgrade had taken place. A really nice service!

th'engineer · 11-03-2005, 06:52

BTW auto upgrade not yet on the Oldham UBR come on IGN & BBK let us get upgraded

Me and iadom fell left out .

Marge · 11-03-2005, 07:04

Quote:

Originally Posted by th'engineer

BTW auto upgrade not yet on the Oldham UBR come on IGN & BBK let us get upgraded

Me and iadom fell left out .

but th'engineer I've offered twice to upgrade you

x2srj · 11-03-2005, 07:11

I live in the Ipswich area; I phoned NTL and they tell me I have to wait for a letter through the post but I read on here people are phoning up and getting upgraded?

I tried to use the upgrade links on ntlworld.com but it gives me the error "An error has occured whilst trying to retrieve your mailbox details. ( WrongSecurity in page validate). If you need further help, please contact our customer support (0800 052 2000). "

Any help/ideas?