120M Virgin Media 150Mb Coming 2014 - Page 30

roughbeast · 28-02-2014, 11:03

Quote:

Originally Posted by BenMcr

Or I'd expect, an existing customer upgrading to a Collection that includes the new speeds.

Surely that would only be in upgraded areas. Which are they?

warrenb · 28-02-2014, 12:08

Seems my profile has been upgraded today as well. Can't check as not directly connected to the SH2.

BenMcr · 28-02-2014, 12:28

Quote:

Originally Posted by roughbeast

Surely that would only be in upgraded areas. Which are they?

Nope, should be everywhere.

Mythica · 28-02-2014, 13:11

Quote:

Originally Posted by BenMcr

Nope, should be everywhere.

So as from today, new customers and customers upgrading can get the increase?

Yet I have to wait till June/August? How is this even fair?

Kabaal · 28-02-2014, 13:28

You can call up and get it done now. I just called them and she could have done it there and then but it would have meant being re-contracted, whereas if you wait for it to be done automatically it doesn't.

The button to "order now" on the MyVirginMedia page doesn't mention a contract, i forgot to ask her about that part.

trickytree · 28-02-2014, 14:18

My original date not long ago was between March 2014 and March 2014.

Now I get the email and click through and it has changed to April 2014 and June 2014.
My contract expires in May so I am going to re-evaluate everything now Infinity has arrived. I know they not be as quick as I get with Virgin but to be honest the 120Mb I am on now is faster than I need really it's just it's part of the package and if I start trying to lower it the price actually goes up!

GrumpyBugger · 28-02-2014, 14:25

Quote:

Originally Posted by Kabaal

You can call up and get it done now. I just called them and she could have done it there and then but it would have meant being re-contracted, whereas if you wait for it to be done automatically it doesn't.

The button to "order now" on the MyVirginMedia page doesn't mention a contract, i forgot to ask her about that part.

This is not true.

I am currently on 120Mbit and rang to ask for the upgrade and i have been told no as it is not available in your area yet.

RobboEdin · 28-02-2014, 14:27

Quote:

Originally Posted by Kabaal

You can call up and get it done now. I just called them and she could have done it there and then but it would have meant being re-contracted, whereas if you wait for it to be done automatically it doesn't.

The button to "order now" on the MyVirginMedia page doesn't mention a contract, i forgot to ask her about that part.

I've pushed the button and placed the order. Should be complete in 48 hours. No mention of a re-contract.

Mr K · 28-02-2014, 14:53

Quote:

Originally Posted by RobboEdin

I've pushed the button and placed the order. Should be complete in 48 hours. No mention of a re-contract.

Think you'll find you've just enterd a new contract - you might be sent the small print in retrospect - good old VM....

mike86 · 28-02-2014, 17:52

My area isn't due to be upgraded until August 2014 to January 2015.

I was able to get the upgrade through retentions:

I also agreed to a new 12 month contract, but I believe this was because they also gave me an 18-month loyalty discount of £8.

Osem · 28-02-2014, 18:22

Quote:

Originally Posted by JPAC

When did they tell you last year, when they announced the speed increases, that you would get the boost?

Not sure what you mean but we already had a free 'boost' from 10mb to 20mb last year. This is the first we've heard about the new free increase from 20mb to 50mb.

denphone · 28-02-2014, 18:25

Quote:

Originally Posted by Jimmy-J

Had the email yesterday saying I'll be upgraded from 120Mb to 152Mb between May and June.

Yes l got one mine and it says between May and July.

Kabaal · 28-02-2014, 19:30

Quote:

Originally Posted by mike86

I also agreed to a new 12 month contract, but I believe this was because they also gave me an 18-month loyalty discount of £8.

Nope, at least from what was told on the phone earlier upgrading you manually to 152mb puts you in a new contract itself.

telfordcable · 28-02-2014, 19:41

I am back to virgin media cable and virgin media had offering me a new deal of just £23.50 for first six months then remaining 6 months of £28.50 thereafter. My discount loyalty of £9 off will stay on my account for 18 months. They also agree to give me 152/12 service straight away with 12 months contract.

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28-02-2014, 20:05

Quote:

Originally Posted by telfordcable

I am back to virgin media cable and virgin media had offering me a new deal of just £23.50 for first six months then remaining 6 months of £28.50 thereafter. My discount loyalty of £9 off will stay on my account for 18 months. They also agree to give me 152/12 service straight away with 12 months contract.

13 days ago you said

Goodbye, my virgin media had disconnected now. Good riddance. I won't be coming back ever again.

So is this a wind up or are you simply a bullish***er