TiVo General TiVo Discussion Part 3 - Page 30

Itshim · 11-04-2012, 14:13

Quote:

Originally Posted by devilincarnate

Please elaborate as I keep getting the strange clicking sounds on my phone line

I thought they were quite normal

---------- Post added at 14:13 ---------- Previous post was at 13:55 ----------

Quote:

Originally Posted by denphone

What you mentioned is certainly not on there currently Itshim.

http://thenextweb.com/uk/2012/04/11/...vo-set-top-box

the app will offer a range of alternative coverage options in line with those offered on the BBC Sport website, including the choice of matches, audio commentary options, stats and rolling highlights.

Den for once I hope you are wrong & I am reading this correctly

denphone · 11-04-2012, 14:34

Quote:

Originally Posted by passingbat

If VM treated all customers the same, these issues wouldn't arise. If they publicise that existing customers pay for tivo, they should do it for all customers. If they don't, which apparently is the case, then don't complain when custmers feel agrieved by dual standards from VM take to the forums to complain about it.

Spot on PB.

Digital Fanatic · 11-04-2012, 15:33

Quote:

Originally Posted by Itshim

I thought they were quite normal

---------- Post added at 14:13 ---------- Previous post was at 13:55 ----------

http://thenextweb.com/uk/2012/04/11/...vo-set-top-box

the app will offer a range of alternative coverage options in line with those offered on the BBC Sport website, including the choice of matches, audio commentary options, stats and rolling highlights.

Den for once I hope you are wrong & I am reading this correctly

Den is saying what was available when he checked it.. as it's a live system then things can be added and removed ad hoc as per the regular Red Button service on other boxes

Arthurgray50@blu · 11-04-2012, 15:38

Thank you again, everyone for your support.

I believe that IF customers have a gripe on a service that you pay for, and if you find something on the SAME company, that is different to what has been offered to you, then that is wrong.

IF you are a new customer, then you are entitled to an offer, with attachment.

But, if you are a customer, that is not under contract, then you should be treated as a new contract.

I have been with Sky for the past twenty years, And l only decided to obtain a Tivo (what this thread is about), after reading the VM website.

VM are two faced, you speak with CS, and get told one story, and someone else tells you a different one - are they on commission ?.

I will give it another week and go to a provider that treats me as a customer, and NOT as commission bait.

One again members thanks for your help and support.

Digital Fanatic · 11-04-2012, 15:46

Quote:

Originally Posted by Arthurgray50@blu

Thank you again, everyone for your support.

I believe that IF customers have a gripe on a service that you pay for, and if you find something on the SAME company, that is different to what has been offered to you, then that is wrong.

IF you are a new customer, then you are entitled to an offer, with attachment.

But, if you are a customer, that is not under contract, then you should be treated as a new contract.

I have been with Sky for the past twenty years, And l only decided to obtain a Tivo (what this thread is about), after reading the VM website.

VM are two faced, you speak with CS, and get told one story, and someone else tells you a different one - are they on commission ?.

I will give it another week and go to a provider that treats me as a customer, and NOT as commission bait.

One again members thanks for your help and support.

Might be an idea for VM to consider... if an out of contract cust wants to get a FREE TiVo then they must sign a new contract for 12-18 months?

Itshim · 11-04-2012, 16:24

Quote:

Originally Posted by Digital Fanatic

Den is saying what was available when he checked it.. as it's a live system then things can be added and removed ad hoc as per the regular Red Button service on other boxes

I am sure you are right. I hope Den took my comment in the way it was meant & not a a dig at him

---------- Post added at 16:24 ---------- Previous post was at 16:22 ----------

Quote:

Originally Posted by Digital Fanatic

Might be an idea for VM to consider... if an out of contract cust wants to get a FREE TiVo then they must sign a new contract for 12-18 months?

As I did ( 12 months)

Thought that was the norm - clearly its not

denphone · 11-04-2012, 16:34

Quote:

Originally Posted by Itshim

I am sure you are right. I hope Den took my comment in the way it was meant & not a a dig at him

---------- Post added at 16:24 ---------- Previous post was at 16:22 ----------

As I did ( 12 months)

Thought that was the norm - clearly its not

You are perfectly fine Itshim as l have not got my sniper's gun out yet.

passingbat · 11-04-2012, 16:40

I don't see a problem with special offers for brand new customers, which are better than current customers out of contract. After all, we were all once brand new customers and got that special offer at some time.

Where VM cause problems in my view is by giving some current customers Tivo free of charge and others have to pay for it. I understand why those who don't get it free, when others do, kick up a fuss; I would do the same if I was adding Tivo now.

Chad · 11-04-2012, 17:14

Quote:

Originally Posted by passingbat

I don't see a problem with special offers for brand new customers, which are better than current customers out of contract. After all, we were all once brand new customers and got that special offer at some time.

Not true for everyone. When I joined Telewest back in 2006, or it might have been 2007, I joined on the VIP package and had to pay Â£150 for my V+ box. I got no introduction rate such as 6 months 1/2 price etc... I've never had any special deals other than getting my TiVo 500Gb for free about 6 months ago when I almost joined SKY.

muppetman11 · 11-04-2012, 17:37

Can someone explain what the point is of an app what's basically just an advert , I'm talking about the HTC One in the apps folder

superb PQ but pointless.

denphone · 11-04-2012, 17:45

Quote:

Originally Posted by muppetman11

Can someone explain what the point is of an app what's basically just an advert , I'm talking about the HTC One in the apps folder

superb PQ but pointless.

Well l suspect its on there basically because there is money involved somewhere whether now or somewhere down the line MM.

passingbat · 11-04-2012, 17:50

Quote:

Originally Posted by Chad

Not true for everyone. When I joined Telewest back in 2006, or it might have been 2007, I joined on the VIP package and had to pay Â£150 for my V+ box. I got no introduction rate such as 6 months 1/2 price etc... I've never had any special deals other than getting my TiVo 500Gb for free about 6 months ago when I almost joined SKY.

I paid full price for both my 1TB tivos a year ago. And many years ago, when I joined cable, Introductary offers hadn't even been invented

So you are right, but introductary offers have been par for the course for the past couple of years and I really don't have a problem with them. Treating current customers differently OTOH leads to resentment from those not given special deals and all companies, including VM, deserve the flac they get for it.

---------- Post added at 17:50 ---------- Previous post was at 17:47 ----------

Quote:

Originally Posted by muppetman11

Can someone explain what the point is of an app what's basically just an advert.

It's one less app for Cindy Rose to find to make up her 'hundreds of apps' total?

devilincarnate · 11-04-2012, 18:27

Quote:

Originally Posted by muppetman11

Can someone explain what the point is of an app what's basically just an advert , I'm talking about the HTC One in the apps folder

superb PQ but pointless.

A lot mor ppeople will check out a APP than a advert

Janusian · 12-04-2012, 11:38

I apologise if this has been asked before, but something I read a number of pages back has me concerned.

I have VM for BB and Phone. BB is in the study downstairs with the Superhub. I have just negotiated with VM to put a Tivo box in for a new TV we have bought. This is in the bedroom upstairs. I am concerned that some of the comments earlier would seem to indicate that the two need to be near each other - is this the case?

paultrademark · 12-04-2012, 11:55

No, the TiVo does not need the Superhub to work. The engineers will run a cable from the interior entry point to the where the TiVo will be going.

When/If VM introduce Multiroom Streaming, they will release details about how the devices will be connected. But as you only have 1 TiVo currently, this won't matter to you for now.

I have a TiVo both upstairs and downstairs and both are connected by ethernet cable from one into my Superhub and then a Wireless Repeater Bridge upstairs is connected by ethernet cable to the other one.