[Merged] NTL Email Issues - Page 3

Stuartbe · 10-02-2004, 01:00

Quote:

Originally Posted by Russ D

The mail server is down? You mean it's NOT my username and password?

Grrrrr, I spent 2 hours retyping that in.......

What !!!! You did not try typing in your details with the keybaord upside down ????? Shame on you !!!

Nikko · 10-02-2004, 01:06

Quote:

Originally Posted by Russ D

The mail server is down? You mean it's NOT my username and password?

Grrrrr, I spent 2 hours retyping that in.......

Sorry to hear you had problems, Russ - but given that a password is 10 characters (10 seconds to input?) then either you have an inordinately long user name or you need a speed typing course - 119 minutes 50 seconds to type your name?

Stuartbe · 10-02-2004, 01:10

Quote:

Originally Posted by Nikko

Sorry to hear you had problems, Russ - but given that a password is 10 characters (10 seconds to input?) then either you have an inordinately long user name or you need a speed typing course - 119 minutes 50 seconds to type your name?

NO - He typed his details at normal speed - Its just that it took 25 mins for the packets to transverse the NTL network

Sociable · 10-02-2004, 01:13

No like me he is getting on in years so it takes two hours just to remember our name let alone a password.

**Mick** · 10-02-2004, 01:14

Quote:

Originally Posted by Sociable

Yep may as well merge the other two threads with this one

Done, just got back bit late but got held up in traffic.... Roll on 7am then.

ian@huth · 10-02-2004, 01:15

I have just been informed, on good authority, that the problem with the email servers was caused when the resident hamster was taken out for a breath of fresh air. NTL have to do this quite often because the hamsters become lethargic due to the smell of bullsh*t that is common in NTL premises. Unfortunately the email servers had been relocated to India and were in the same building as the NTL call centre. One of the call centre elephants which were there because someone at NTL had decided that they needed elephants in order to make trunk calls hadn't noticed the hamster and had trod on it meaning a long outage whilst they find a replacement.

Stuartbe · 10-02-2004, 01:15

Quote:

Originally Posted by Sociable

No like me he is getting on in years so it takes two hours just to remember our name let alone a password.

Shame on you m8 -

It must be you that is single handedly slowing down the NTL network

Stuartbe · 10-02-2004, 01:16

Quote:

Originally Posted by ianathuth

I have just been informed, on good authority, that the problem with the email servers was caused when the resident hamster was taken out for a breath of fresh air. NTL have to do this quite often because the hamsters become lethargic due to the smell of bullsh*t that is common in NTL premises. Unfortunately the email servers had been relocated to India and were in the same building as the NTL call centre. One of the call centre elephants which were there because someone at NTL had decided that they needed elephants in order to make trunk calls hadn't noticed the hamster and had trod on it meaning a long outage whilst they find a replacement.

Admit it !!!!! You have insider information..... Confess - Confess

Stuartbe · 10-02-2004, 08:37

Quote:

Originally Posted by stuartbe

The NTL email server at 62.253.162.40 has just gone down....

Anyone else unable to connect ????

Server was back up at 06:20 hours.....

Sociable · 10-02-2004, 11:22

Yep Credit where Credt is Due.

Way to go NTL the upgrade seemed to go well !!!!!!!!

Wonders...did they perhaps create a clone of Hammy?

Stuartbe · 10-02-2004, 11:34

looks like the same mail server version to me - InterMail vM.4.01.03.37 201-229-121-137-20020806

Perhaps it was a hardware upgrade !!

foxtrot_yankee · 10-02-2004, 12:50

2 of my email addresses are still awful. I'm still constantly bombarded every 2minutes with a timeout message. So much for the upgrade.

Sociable · 10-02-2004, 13:41

Quote:

Originally Posted by foxtrot_yankee

2 of my email addresses are still awful. I'm still constantly bombarded every 2minutes with a timeout message. So much for the upgrade.

This is just a guess, but it could be that a few individual servers carrying the user/password info are still off-line and those extra accounts will return to normal before too long.

One option could be to delete and re-set those specific accounts in Outlook/Outlook Express to see if that helps but I would wait a few before doing that just in case my first guess is correct.

Stuartbe · 10-02-2004, 15:16

We still dont know what they did to the servers though !!!!!!!!!

Perhaps it was a hamster upgrade !

Neil · 11-02-2004, 18:02

Quote:

Originally Posted by stuartbe

We still dont know what they did to the servers though !!!!!!!!!

Perhaps it was a hamster upgrade !

Whatever it was didn't last long.....

Quote:

Planned maintenance - Email Service 12/2/04 01:00

11 February 2004 16:24

Due to essential maintenance work on our email service some ntlhome customers may be unable to receive email while the work is in progress.
Any emails sent to your account during this time will be available to you once the work is complete.

Full service should be resumed by 07:00 12/2/04.

Please accept our apologies for any inconvenience this may cause.