E-mail and ntlworld.com problems
21-10-2005, 10:08
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#31
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Guest
Location: Manchester
Services: Family Pack Digital TV with PremiershipPlus Season Ticket.
10Mb Broadband
Talk 24 Unlimited Teleph
Posts: n/a
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Re: E-mail and ntlworld.com problems
for those that don't know the web address for service status away from ntlworld.com website here it is.
http://www.ntl-isp.ntl.com/ServiceStatus/
You will notice the fault reported for broadband customers for email as well as NTLWORLD.COM, there also seems to be some ongoing maintenance.
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21-10-2005, 10:23
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#32
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Inactive
Join Date: Mar 2005
Location: Newcastle-Under-Lyme ST5
Posts: 25
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Re: E-mail and ntlworld.com problems
Completely beyond a joke now.... 
No email for two days - and our friends overseas are TOTALLY useless. Anyone any idea how to reach TS in the UK????
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21-10-2005, 10:54
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#33
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Inactive
Join Date: Feb 2005
Location: Herts
Age: 66
Services: V+ Box, XL TV package, L phone package, 4mg BB, And the £10 mobile deal.
Posts: 19
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Re: E-mail and ntlworld.com problems
The last time I had cause to call customer service, I politly asked to be put through to someone in England who understood what they were talking about, and hey presto I got through to someone in England, who knew nothing of what he was talking about, only goes to show that NTL employ technical incompetents on 2 continents.
And still no Email........
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21-10-2005, 10:58
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#34
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Inactive
Join Date: Jan 2004
Posts: 3
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Re: E-mail and ntlworld.com problems
I'm connecting to the email servers okay now - but there was no email to download which is quite remarkable as I normally get best part of 100 emails a day on my NTL addresses and I haven't been able to access them since Wednesday !
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21-10-2005, 11:06
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#35
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Guest
Location: Bury
Services: NTL 2MB Broadband, x2 phones, digi TV.
Posts: n/a
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Re: E-mail and ntlworld.com problems
It came up, it went down.
Not a lot of point moaning about TS though is there? What can they do given this would appear to be a national fault and not to do with individual accounts? I've not bother calling.
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21-10-2005, 11:08
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#36
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Inactive
Join Date: Jul 2004
Posts: 11
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Re: E-mail and ntlworld.com problems
Seems to be ok now.. (southampton area here)
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21-10-2005, 19:52
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#37
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Guest
Location: Manchester
Services: Family Pack Digital TV with PremiershipPlus Season Ticket.
10Mb Broadband
Talk 24 Unlimited Teleph
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Re: E-mail and ntlworld.com problems
Quote:
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Originally Posted by andyl
This is getting beyond a joke. Anyone at NTL have an estimated fix time?
__________________
Email is a benefit not an integral part of the service apparently, so don't hold your breath.
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actually you will find email is part of the service since this is including in the T&C's.
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21-10-2005, 19:55
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#38
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Inactive
Join Date: Nov 2003
Location: Glasgow
Posts: 55
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Re: E-mail and ntlworld.com problems
As of about 7:45pm, it seems to be down again. Well, it is here in Glasgow anyway. 
__________________
Ah...a development.
It seems that outgoing email is getting through, but incoming isn't.
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21-10-2005, 20:38
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#39
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Inactive
Join Date: Apr 2005
Location: Expanding Town with crap roads
Age: 67
Services: ? BB, basic phone. Share of Disney+
Posts: 7,674
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Re: E-mail and ntlworld.com problems
All mine are getting through if somewhat slowly and with claims of "unable to connect to ntlworld.com" by my e-mail?  But no NTL Home page!
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21-10-2005, 21:20
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#40
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 42
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Posts: 7,489
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Re: E-mail and ntlworld.com problems
I can send no probs through smtp.ntlworld.com, don't have an ntl email to POP3 test though.
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21-10-2005, 21:23
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#41
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Guest
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Re: E-mail and ntlworld.com problems
working here atm - in and out, but it was broken earlier 
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21-10-2005, 21:43
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#42
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: E-mail and ntlworld.com problems
glad to see ntl have employed someone with good typing skills to keep the server status page upto date...
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21-10-2005, 21:46
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#43
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Inactive
Join Date: Jun 2003
Services: xl phone & xl tv 2mb broadband £34.95pence
Posts: 1,229
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Re: E-mail and ntlworld.com problems
cant get ntlworld.com and i keep getting the same emails over and over again
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21-10-2005, 21:48
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#44
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 62
Posts: 15,868
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Re: E-mail and ntlworld.com problems
Quote:
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Originally Posted by Chris W
glad to see ntl have employed someone with good typing skills to keep the server status page upto date...
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How can you see a server status page when the server is dead
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21-10-2005, 21:49
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#45
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: E-mail and ntlworld.com problems
Quote:
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Originally Posted by Rob C
How can you see a server status page when the server is dead |
see post number 31 
Or indeed... the link at the bottom of our forum 
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