500M : 600mb tier rollout

[bbxxl]

Originally Posted by daveoc14

Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.

I get about the same. Samknows only gives about 160 but they know there is a fault and have been looking into it for the past few weeks...

[Grimpy]

Originally Posted by daveoc14

Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.

I've always used speedtest.net

[david_w2k]

Originally Posted by daveoc14

Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.

I sometimes find the browser can limit the result. If you try the desktop client you may find you get the full 550. That is what happens on my tablet - probably limited by CPU

---------- Post added at 12:57 ---------- Previous post was at 12:56 ----------

Originally Posted by bbxxl

I get about the same. Samknows only gives about 160 but they know there is a fault and have been looking into it for the past few weeks...

I also have that fault. They haven't said much about the nature of the fault but my box hasn't worked properly since I got it a month or so ago

[bbxxl]

My router has Speedtest built in, Samknows used to send me emails to confirm they were still looking into the problem but haven’t The Virgin engineer said he’d be happy if he could get high 200s. I’m getting low 200s.

[david_w2k]

Originally Posted by bbxxl

My router has Speedtest built in, Samknows used to send me emails to confirm they were still looking into the problem but haven’t The Virgin engineer said he’d be happy if he could get high 200s. I’m getting low 200s.

Ah I see apologies, my issue is with Samknows rather than the connection, i misunderstood

[bbxxl]

Originally Posted by david_w2k

Ah I see apologies, my issue is with Samknows rather than the connection, i misunderstood

My issue is also with Samknows as it is showing far less than Speedtest does!

[gimpymoo]

I just got 500Mb installed.

Are they rolling all customers onto the 600 eventually?

Thanks.

[jb66]

Originally Posted by gimpymoo

I just got 500Mb installed.

Are they rolling all customers onto the 600 eventually?

Thanks.

Only ultimate Oomph customers

[bbxxl]

Originally Posted by jb66

Only ultimate Oomph customers

Any idea when? 600 is available in my area but I’ve not been upgraded yet.

[david_w2k]

Originally Posted by bbxxl

Any idea when? 600 is available in my area but I’ve not been upgraded yet.

I think it is by the end of this month. Mine has just been recently upgraded during Feb (funnily enough got the email confirming it though this weekend)

[bbxxl]

Originally Posted by david_w2k

I think it is by the end of this month. Mine has just been recently upgraded during Feb (funnily enough got the email confirming it though this weekend)

Thank you.

[bbxxl]

Originally Posted by BenMcr

They can't select it yet. Currently only existing Ultimate Oomph customers are being upgraded to M600 where possible.

Any customer in an area that can't yet support M600 and all new Ultimate Oomph customers will still get M500 for now and be upgraded at a later date in line with the original promise:

I’m on Ultimate Oomph, 600Mb is available in my area but I haven’t been upgraded.

My 500 only gives up to 230 at best so I doubt if 600 will make much difference. Unfortunately there is no alternative around here.

[jb66]

Originally Posted by bbxxl

I’m on Ultimate Oomph, 600Mb is available in my area but I haven’t been upgraded.

My 500 only gives up to 230 at best so I doubt if 600 will make much difference. Unfortunately there is no alternative around here.

The upgrade to 600 won't improve your wi-fi speed unfortunately

[bbxxl]

Originally Posted by jb66

The upgrade to 600 won't improve your wi-fi speed unfortunately

My wifi speed isn’t bad, it’s my wired speed I was talking about. When the engineer came out he said he’d be happy if he could get high 200s but failed to improve my speed.

[ozsat]

How are you measuring the wire speed? What LAN card?

Originally Posted by bbxxl

My wifi speed isn’t bad, it’s my wired speed I was talking about. When the engineer came out he said he’d be happy if he could get high 200s but failed to improve my speed.