V+ TiVo - Page 3

11-03-2015, 14:31

As a feedback to the kind people who helped me, this is the latest.

On 9 March I did Email the VM Ceo. On 10 March i received an email reply from one of the CEO team saying somebody would contact me in 24 hours.

On 11 March I received a phone call and the whole matter of changing my V+ set-up to a TiVo set-up was discussed in polite detail. My current monthly cost was said to be £72.83. An engineer will now come on 11 March to replace my V+ box with a TiVo box and replace my PC modem with a hub/router to get my PC onto the faster speed offered by the Jahuna big bundle deal.

I will now pay £63.24 per month all including my existing XL package. line rental and other bits and bobs. No extra charges, the engineers visit is free and I will now save £9.59 per month or £115 per year. I cannot believe it, but somehow it is all very true.

A final thanks to you all for putting me on this path. Without your hep and advice, I would never have made a move.

All I have to do now is learn how to use the damned new fangled thing.

alwaysabear · 11-03-2015, 14:33

Quote:

Originally Posted by Wittmann

As a feedback to the kind people who helped me, this is the latest.

On 9 March I did Email the VM Ceo. On 10 March i received an email reply from one of the CEO team saying somebody would contact me in 24 hours.

On 11 March I received a phone call and the whole matter of changing my V+ set-up to a TiVo set-up was discussed in polite detail. My current monthly cost was said to be £72.83. An engineer will now come on 11 March to replace my V+ box with a TiVo box and replace my PC modem with a hub/router to get my PC onto the faster speed offered by the Jahuna big bundle deal.

I will now pay £63.24 per month all including my existing XL package. line rental and other bits and bobs. No extra charges, the engineers visit is free and I will now save £9.59 per month or £115 per year. I cannot believe it, but somehow it is all very true.

A final thanks to you all for putting me on this path. Without your hep and advice, I would never have made a move.

All I have to do now is learn how to use the damned new fangled thing.

You will be fine, I am sure if you have any questions the engineer will be happy to answer them for you.

MalteseFalcon · 11-03-2015, 15:18

Excellent news, and there is always generally someone roaming these Forums at all hours to help with getting used to the TiVo.

devilincarnate · 11-03-2015, 15:31

Quote:

Originally Posted by alwaysabear

You will be fine, I am sure if you have any questions the engineer will be happy to answer them for you.

Or some on here as well!

Glad it is all sorted for you

11-03-2015, 15:53

Quote:

Originally Posted by MarkC1984

Excellent news, and there is always generally someone roaming these Forums at all hours to help with getting used to the TiVo.

You are definitely not a "grumpy old sod". you sound a very lovely person.

In my twilight years, when I can see the light at the end of the tunnel, I behave like a budgie - if you move my bell to the other end of the perch, I start feather plucking.

MalteseFalcon · 11-03-2015, 17:53

Quote:

Originally Posted by Wittmann

You are definitely not a "grumpy old sod". you sound a very lovely person.

In my twilight years, when I can see the light at the end of the tunnel, I behave like a budgie - if you move my bell to the other end of the perch, I start feather plucking.

Oh just wait for a topic that gets me going, you will soon see how grumpy I can get.

Superblade7 · 11-03-2015, 18:22

Glad you got a good deal at a price to suit, I'm sure you'll love the TiVo once you get used to it. Hope the installation goes well and all the best to Mrs Wittman.

harry_hitch · 11-03-2015, 23:05

Well done Wittmann. Always worth pushing a company to test how much it wants your business.

12-03-2015, 09:20

Nice of you all to give such sympathising comments.

I never had to moan or be nasty in any way, it was just a simple polite conversational sales enquiry about changing my V+ to the big Kahuna with TiVo. Mind you I did cheat a little at the start by Emailing the VM CEO. I suppose that made a difference, it usually does.

The downside is that the engineer is now coming on Friday 13th, so that puts the mockers on it for starters. It will upset the God`s at Stonehenge.

They never even charged me for installation or activation which adds up to £100 @ £50 each.

Mad Max · 12-03-2015, 14:17

Quote:

It will upset the God`s at Stonehenge.

13-03-2015, 17:06

It is all done. The engineer spent over an hour installing and activating my new TiVo. It all works perfectly and apart from being an entirely new procedure, I am greatly impressed.

The engineer failed to get the TiVo handset to accept a Goodman`s TV code for the volume control and has been told to sort it out quickly or else. Meanwhile I am having to use my old V+ handset which does not find any problem with the Goodman code. No big deal, the V+ handset works almost totally, so we can live with it until the problem is sorted.

The engineer also fitted a new hub/router to my PC. That gave no problems and the PC is working normally.

I told the engineer that the Goodman code was 1720, but it made no difference.

BenMcr · 13-03-2015, 19:16

The codes for TVs are not the same between the V+ and TiVo remotes.

The instructions for TiVo remotes are here, the second part includes a link to the remote code sheet http://help.virginmedia.com/system/v...7-1B869280833E

spiderplant · 13-03-2015, 19:45

Did the engineer try the "0999" scan (see the link in BenMcr's post above), or just all the listed Goodmans codes? The scan goes through every code known to the remote in sequence, and stands a better chance of working.

Unfortunately if you have an old, rare or very new TV (one made after the remote control was designed), it may be that there is no suitable code.

13-03-2015, 20:18

Quote:

Originally Posted by BenMcr

The codes for TVs are not the same between the V+ and TiVo remotes.

The instructions for TiVo remotes are here, the second part includes a link to the remote code sheet http://help.virginmedia.com/system/v...7-1B869280833E

What a super informative post - thanks a zillion for that.

The engineer phoned Virgin several times and I did hear him say that he had gone through all the codes and nothing worked. The TV did keep going off and he kept restarting it durring the code search.

He left saying that he would get in touch with Goodmans, having taken the TV serial number etc. It is not an old set, probably 5-6 years old and has HD and DTV Freeview.

spiderplant · 13-03-2015, 20:47

Try the 0999 scan yourself, just in case he didn't do. Let us know how you get on.