Virgin Media to raise broadband and phone prices in Feb 2015

[nodrogd]

It's confirmed Line Rental is increasing by £1 to £16.99pcm. Line Rental saver goes up £20 a year to £164. Big bundles also going up:

http://recombu.com/digital/news/virg...l-bundles-2015

Threads merged

[johnathome]

Originally Posted by andy_m

Ouch, time to shop around...

50% off Sky TV for VM customers

http://www.sky.com/shop/offers/switch-to-sky/

For years i would never contemplate giving Murdoch any of my money, now though the expenditure is becoming a joke.

I was going to go Freeview but that's a very tempting offer with only a 12 month contract.
There's someone over on MSE who has only paid half price for 3 years running, he may have had to lose the TV for a week or two but sounds like a plan to me.

[nodrogd]

Originally Posted by 1andrew1

It's interesting to see how the Big Four line up in annual line rental costs, assuming line rental saver is used:
1. VM £164.00
2. BT £169.90
3. TalkTalk £172.20
4. Sky £196.80 (line saver rental not available)
If you step outside the Big Four, the Post Office charges just £120 per year.

Even the Post Office are hikeing their prices after New Year. Line Rental up £2 to £15. Line Rental saver up £24 to £144.

[Ignitionnet]

Originally Posted by vincerooney

i dont know how they can justify these increases?? Far too high and nothing extra has arrived really. I dont know how i can keep justifying what we have to my mum unless something nice arrives pronto...

Content is getting more expensive and customers are using more and more bandwidth.

Their costs to preserve your existing packages are higher than they were a year ago.

[jobbie8]

I called retentions today, for information on price increases.
I currently have a £11 discount which runs out in May.
I was told that new discounts are only £7 on bundles, and the most they can do is £10 but that has to be signed off my a manager.

Line Rental Saver is going up December 1st, so I have till then to decide what to drop or keep

[Mr K]

Originally Posted by jobbie8

Line Rental Saver is going up December 1st, so I have till then to decide what to drop or keep

December 1st for the Line Rental Saver 14% increase ? That's very sneaky, giving the punters no time to react.

I'd be interested to know exactly what increases people do get. Last time they only included line rental when quoting the 'average' headline rise in their press release, a lot of increases were a lot more for overall packages. So do the sums when you get your letter and see if it is more than 5.9%, then we can estimate the true average rise.

[VMboy]

I have all three not TiVo just standard STB and Email said £3:99, friends Email said just £3:00 only difference is they have TiVo, so why the difference in price rise?

Actually the only other difference is they have Evenings and Weekends package.

[spankysmagicpian]

Am I correct in thinking that you can cancel if in contract or during a loyalty discount due to the price rise?

I hate to jump to the darkside but current bill stands at £122 a month before the price rise. It's getting rather silly now.

[RobboEdin]

Yes, price change is a valid reason to cancel with no cancellation fees.

[Skie]

So like last year will they be coming out with new bundles shortly after the price rises that in effect drop your prices back to pre-price rise levels?

They rely on people not to notice they could be getting a better deal, but they also have to keep attracting new customers by having competitive prices. Still a pretty awful practice.

[Anypermitedroute]

£7.45 extra for me, wow! That is unbelievably ridiculous and no breakdown, £1, £2 ok, but £7.45 is unacceptable will now phone up once I confirm my contract renewal on the flat

[denphone]

Originally Posted by Anypermitedroute

£7.45 extra for me, wow! That is unbelievably ridiculous and no breakdown, £1, £2 ok, but £7.45 is unacceptable will now phone up once I confirm my contract renewal on the flat

£7.45 is frankly taking the mick out of the customer and to not have a breakdown of it in 2014 is just not good enough.

[Mr K]

Originally Posted by Anypermitedroute

£7.45 extra for me, wow! That is unbelievably ridiculous and no breakdown, £1, £2 ok, but £7.45 is unacceptable will now phone up once I confirm my contract renewal on the flat

What percentage rise is that ? Bet its not 5.9%, I suspect they've done creative accountancy like last year. Posters on MSE are reporting rises of a lot more than 5.9%. http://forums.moneysavingexpert.com/....php?t=5117311

Originally Posted by denphone

£7.45 is frankly taking the mick out of the customer and to not have a breakdown of it in 2014 is just not good enough.

There wasn't a breakdown last year either, again to make it difficult for customers to work what exactly had risen or compare with each other.

[Osem]

£7.39 more for us on: BB L (up to 20mb), TV XL Talk Unlimited & itemised paper billing.

Given the rate of inflation and the last increase, not all that long ago, this is outrageous. It really ought to be explained on an itemised basis.

I'll be complaining about this loudly.