TiVo : Are New Bundles cheaper if on VIP?

[Itshim]

Originally Posted by spiderplant

That's an original (pre-Super) Hub. Max speed is 20Mbps, so you would need a replacement.

thanks all sorted saved £5 per month !

Originally Posted by Superblade7

I think that might be an error on the mobile version of the VM website as the Big Daddy is £95 + LR.

However with the package you mention above, have a look at Big Kahuna with Sky Sports & Movies as that is £78 per month + LR. You'll also have to pay the HD charge so that would be £85 + LR but you'll get 152Mb broadband too for a couple of quid less.

You should be able to change mid-contract but will probably have to start a new 12 month contract.

Thanks for that, sadly I got excited for a while but yes it seems to be an error on the mobile version of their website

[Kabaal]

Just had a call from them offering the Big Bang bundle for £35.99 including the phone rental. Would have taken them up on it if the 100mb BB upload wasn't so slow.

[Itshim]

Originally Posted by Itshim

thanks all sorted saved £5 per month !

Spoke to retentions , was advised as spiderplant said I should have been upgraded last time - so sorry etc.
New superhub 2 coming out Monday - no charge !

As far as I can see my package is the same but will go down by £5 per month. Yes its a new 12 month contract.

No wonder my tame nerd set up a infinty line for the other PC

[badoerfan]

Called up about the Big Kahuna offer - was basically told that moving to the new package would increase the speed of the internet to 152 Mb/s, but that for that I'd need to pay £20 for delivery of the Superhub 2.

Said no, as the saving on the new package was £1 per month (we have a second box, so the price for that had to be added on). So basically it would take us nearly two years to break back even - and while the increase in speed would be good, I've never had an issue with 'only' 60 Mb/s.

Sky look to have some new deals out this week... wondering if it's worth haggling with Virgin again now.

[andy_m]

Originally Posted by badoerfan

Called up about the Big Kahuna offer - was basically told that moving to the new package would increase the speed of the internet to 152 Mb/s, but that for that I'd need to pay £20 for delivery of the Superhub 2.

Said no, as the saving on the new package was £1 per month (we have a second box, so the price for that had to be added on). So basically it would take us nearly two years to break back even - and while the increase in speed would be good, I've never had an issue with 'only' 60 Mb/s.

Sky look to have some new deals out this week... wondering if it's worth haggling with Virgin again now.

What speed do you currently have?

[badoerfan]

I currently have 60 Mb/s. And I know 152 Mb/s is a lot quicker, but I've never had buffering issues with my current speed. Faster internet would probably only make me download more rubbish I don't need

[andy_m]

Originally Posted by badoerfan

I currently have 60 Mb/s. And I know 152 Mb/s is a lot quicker, but I've never had buffering issues with my current speed. Faster internet would probably only make me download more rubbish I don't need

I was asking because that means Virgin were trying to sell you something you don't need. Your current router will be fine for 152mbs, so you don't need to pay them £20 for a new one.

[badoerfan]

Originally Posted by andy_m

I was asking because that means Virgin were trying to sell you something you don't need. Your current router will be fine for 152mbs, so you don't need to pay them £20 for a new one.

Oh! Well, thank you for that! I did wonder, because I called up twice, and the first one said nothing about the new router, while the second one did (and I had been intending to say yes until the person tried to add on the router).

I find it annoying (and surprising) that their sales team seem to be abroad. You'd think they'd want their best people on sales.

[Harryn9000]

i rang up today i was paying 132 a month for top every bar broadband it would cost me more to have faster broadband than i had but i don't need 100mb so downgraded to 50 and saved myself near 10quid still cheaper than i was paying

[Wicked_and_Crazy]

Originally Posted by andy_m

I was asking because that means Virgin were trying to sell you something you don't need. Your current router will be fine for 152mbs, so you don't need to pay them £20 for a new one.

They tried that on me too. £10 per month saving and BB up from 60 to 152mb everything the same. They wanted £20 for shub2 delivery. I refused as have SHUB 1 and not bothered about the speed increase but want the price reduction.

Email arrive confirming a £2 reduction not £10 and a £20 charge. Then spent an hour on the phone with them trying to sort it out. The out come was they can't sort it and I need to write to customer complaints. They did adjust my bill to take off the £20 SHUB 2 charge but made it 5.99 rather than the zero they agreed

Bunch of useless clowns