TiVo My experience with Tivo - Page 3

alwaysabear · 08-05-2011, 01:04

Quote:

Originally Posted by pythagoras

Actually Ken I dont think thats correct. It does seem like there are two camps of people one camp tries to say TiVo is the holy grail and the other side try to make it out to be the Devil. However the vast majority are magnanimous.

Clearly some people have problems with TiVo and some do not. You have and that should be investigated by VM. I dont think its a generic problem with TiVo though and probably a bad batch as there seems to be, although I havnt carried out a poll, more people happy with the sd pq than unhappy.

That dosnt mean that there isnt a problem with some installations.

Regards

John.

---------- Post added at 23:48 ---------- Previous post was at 23:47 ----------

I was quoting you, who does not own a TiVo, not Ken. Ken has a valid opinion on TiVo, you do not as you have no experience with one.

Regards

John.

No I do not have a TiVo, because all new Tech has problems, I prefer to wait and let the tech be shaken down. I like things to work as they should, not have to wait for things to be added at a later date.

08-05-2011, 01:05

Quote:

Originally Posted by pythagoras

What video settings do you have on the TiVo Ken? And what is the resolution of your TV?

Regards

John.

my TV is 720p and my TiVo setting are 720p

pythagoras · 08-05-2011, 01:12

just 720p? Nothing else? Is that straight 720p or 720p wide? Sorry for all the questions

Do you still have the V+ connected upto a tv somewhere?

And last question, do you have the video set to panel on the TiVo?

regards

john.

jobbie8 · 08-05-2011, 01:21

Quote:

Originally Posted by kenoliver

...
It has tremendous potential, and I can well understand how folk would support it fully, but for me having a decent picture is a fundamental requirement of any TV system, particularly bearing ming the outlay required to get TiVo

Think I'll leave it at that, its been interesting, but at the end of all this I still have my reservations about TiVo in its current stage of development

Same for me, interesting posts Ken.

jagsman · 08-05-2011, 04:44

I got my Tivo installed on Friday and I wasnt too enamoured with the PQ after it was installed, but I went into the settings and changed the Resolution from 1080i to 720P and it made one hell of a difference. Now I would have to say that the PQ is better than it was on the Sammy V+. And this is with a near 5 year old Samsung LE32M86BD TV.

denphone · 08-05-2011, 06:53

Quote:

Originally Posted by yorkshireborn

yep theres a few on here that will not hear a bad word said against Virgin and tivo is getting like that too

l say what l think whether its good or bad on this forum and everybody knows that.

carlwaring · 08-05-2011, 09:07

Quote:

Originally Posted by pythagoras

Clearly some people have problems with TiVo and some do not. You have and that should be investigated by VM. I dont think its a generic problem with TiVo though and probably a bad batch as there seems to be, although I havnt carried out a poll, more people happy with the sd pq than unhappy.

But how do you quantify and investigate a subjective issue like PQ? It's pretty-much impossible isn't it?

jb66 · 08-05-2011, 09:12

I suppose only the installers will know who see many tvs set up with tv...

carlwaring · 08-05-2011, 09:16

Will know what? Only the customer can tell if they like it or not. Hence the problem

08-05-2011, 09:17

Quote:

Originally Posted by denphone

l say what l think whether its good or bad on this forum and everybody knows that.

There is no doubt about that Denphone. And long may you continue to do so.

I don't see people who have the box getting flamed for negative comments. Tivo owners are trying to help them if they can. Apparently though being helpful means you get criticised for saying tivo can do no wrong.

At the end of the day people need to research tivo before they get the box. There are some features still missing like red button. To some keeping their old V+ in another room is an acceptable alternative, to others it wont be. Then if you decide to get one you have 28 days to return it according to the documentation that came with my contract. 28 days should be plenty to decide whether you want one or not. If you still don't like it send it back. Simple.

08-05-2011, 09:57

Quote:

Originally Posted by pythagoras

just 720p? Nothing else? Is that straight 720p or 720p wide? Sorry for all the questions

Do you still have the V+ connected upto a tv somewhere?

And last question, do you have the video set to panel on the TiVo?

regards

john.

Ok John
Thanks for the reply my TV is 720p wide screen, the TiVo box set itself to 720p and resolution at 16.9 widescreen

The engineer told me not to mess with those settings as it may upset the box so I have not messed with them

I have no idea what the panel is, so can't answer that one

I appreciate your time on this and in truth that is what I came on the forum for some help,

I didnt want or need to get involved with any pro or anti TiVo stuff at all, I am just relating my experiences for others to see thats it thats all

---------- Post added at 08:57 ---------- Previous post was at 08:53 ----------

Quote:

Originally Posted by ahardie

Then if you decide to get one you have 28 days to return it according to the documentation that came with my contract. 28 days should be plenty to decide whether you want one or not. If you still don't like it send it back. Simple.

Are you sure about this?

Customer services say I have a 7 day period to evaluate the box and return for a full refund

After this time I have no right to refund,

denphone · 08-05-2011, 10:00

Quote:

Originally Posted by ahardie

There is no doubt about that Denphone. And long may you continue to do so.

I don't see people who have the box getting flamed for negative comments. Tivo owners are trying to help them if they can. Apparently though being helpful means you get criticised for saying tivo can do no wrong.

At the end of the day people need to research tivo before they get the box. There are some features still missing like red button. To some keeping their old V+ in another room is an acceptable alternative, to others it wont be. Then if you decide to get one you have 28 days to return it according to the documentation that came with my contract. 28 days should be plenty to decide whether you want one or not. If you still don't like it send it back. Simple.

My thought on the tivo are l think its a excellent box with a few things that need to be added in future and a few little bugs that need to be ironed out and as you say they have 28 days to decide whether they want it or not but a word of warning is that all boxes sold by Virgin will increasingly be tivo boxes in the future.

08-05-2011, 10:19

Quote:

Originally Posted by kenoliver

I didnt want or need to get involved with any pro or anti TiVo stuff at all, I am just relating my experiences for others to see thats it thats all

Good for you Ken. Hopefully those who have had tivo longer than us can help you. You don't have to keep the box anyway. Whatever anybody says all opinions on tivo are welcome especially from those who do own the box.
Your main issue seems to be pq. If forum users can't help you with this your next port of call would be to phone VM and complain. A user with this issue on the VM community forum says that VM sent an engineer out and made some adjustments and his pq is now acceptable. VM have also said in that forum that they are investigating why some users have this issue. Personally I have no issues with pq. HD is at least as good as the V+ and sd about the same.

---------- Post added at 09:19 ---------- Previous post was at 09:06 ----------

Quote:

Originally Posted by kenoliver

Are you sure about this?

Customer services say I have a 7 day period to evaluate the box and return for a full refund

After this time I have no right to refund,

I got two letters with my contract. One was a letter stating my statutory right to cancel 7 days after receiving the letter. The other letter states. "If you have added a new service , that service is also covered by our 28 day money back guarantee, so if you want to go back to the way things were that's no problem".

08-05-2011, 10:20

Quote:

Originally Posted by ahardie

Good for you Ken. Hopefully those who have had tivo longer than us can help you. You don't have to keep the box anyway. Whatever anybody says all opinions on tivo are welcome especially from those who do own the box.
Your main issue seems to be pq. If forum users can't help you with this your next port of call would be to phone VM and complain. A user with this issue on the VM community forum says that VM sent an engineer out and made some adjustments and his pq is now acceptable. VM have also said in that forum that they are investigating why some users have this issue. Personally I have no issues with pq. HD is at least as good as the V+ and sd about the same.

Hello, yes you are correct it is the PQ that I find to be my problem, all the other stuff I can either get used to or it will be fixed

The more I use the box the more I see it's potential

I like the fact that I can set up recordings using my Laptop even when my box is on Standby

And I can, and have, set the remote to control all my system, TV and AV, meaning I now use 1 remote instead of three

I do appreciate the many helpful posts and DM's I have received,

08-05-2011, 10:23

Quote:

Originally Posted by kenoliver

Hello, yes you are correct it is the PQ that I find to be my problem, all the other stuff I can either get used to or it will be fixed

The more I use the box the more I see it's potential

I like the fact that I can set up recordings using my Laptop even when my box is on Standby

And I can, and have, set the remote to control all my system, TV and AV, meaning I now use 1 remote instead of three

I do appreciate the many helpful posts and DM's I have received,

Yes it's also good that you can set up recordings with your laptop without interrupting someone else's viewing. That should save a few arguments in my house.
BTW I have edited my last post to reply to your question about the 28 day guarantee. I am assuming though that tivo is classed as adding a new service.