Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Packet Loss on 50mb connection

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service
Register FAQ Community Calendar

Packet Loss on 50mb connection
Reply
 
Thread Tools
Old 05-02-2011, 12:44   #31
qasdfdsaq
cf.mega poster
 
Join Date: Aug 2004
Posts: 11,207
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
Re: Packet Loss on 50mb connection

4ms to 10ms jitter is pretty much normal for VM. It's pretty much bang on the national average.
qasdfdsaq is offline   Reply With Quote
Advertisement
Old 05-02-2011, 14:25   #32
Petronia
Inactive
 
Join Date: Feb 2011
Posts: 24
Petronia is an unknown quantity at this point
Re: Packet Loss on 50mb connection

that what i thought myself yeah, but still this "unknown" packet loss still get to me that i cannot seem to see a way of resolving it.
Petronia is offline   Reply With Quote
Old 05-02-2011, 14:35   #33
alt_guy
Inactive
 
Join Date: Nov 2006
Posts: 18
alt_guy is an unknown quantity at this point
Re: Packet Loss on 50mb connection

Quote:
Originally Posted by Petronia View Post
that what i thought myself yeah, but still this "unknown" packet loss still get to me that i cannot seem to see a way of resolving it.
Hi Petronia,

Interestingly I am experiencing very similar issues to you. I didn't see your thread at the time of posting mine, hence the duplicate titles!

http://www.cableforum.co.uk/board/12...onnection.html

I tested my latency and packet loss using an application called PingPlotter - have you tried that? It gives you a much friendlier graphic illustration of where/when packets are being dropped.

I'm also in the same boat as you - I have no idea how to resolve this and it's causing me a nightmare as I need to run a fully legal/licensed audio stream 24/7 - That is not possible at the moment so a lot of money is going down the drain.
alt_guy is offline   Reply With Quote
Old 05-02-2011, 14:37   #34
qasdfdsaq
cf.mega poster
 
Join Date: Aug 2004
Posts: 11,207
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
Re: Packet Loss on 50mb connection

Yeah, I'm still puzzled what could be causing it. I'm thinking it won't be MTU but I'm not 100% sure.

Could you sign up for a TB ping monitor (http://www.thinkbroadband.com/ping/), leave it running for a day or so and let us see the results?
qasdfdsaq is offline   Reply With Quote
Old 05-02-2011, 14:49   #35
Petronia
Inactive
 
Join Date: Feb 2011
Posts: 24
Petronia is an unknown quantity at this point
Re: Packet Loss on 50mb connection

will give PingPlotter a go then i will do the thinkbroadband test when i go to sleep and get result out of it when i wake up (later tonight that is)

Here the result of PingPlotter of www.bbc.co.uk
Petronia is offline   Reply With Quote
Old 06-02-2011, 14:35   #36
Petronia
Inactive
 
Join Date: Feb 2011
Posts: 24
Petronia is an unknown quantity at this point
Re: Packet Loss on 50mb connection



was my result from thinkbroadband
it show alot of packet loss but not big one just small one.
Petronia is offline   Reply With Quote
Old 07-02-2011, 19:06   #37
sclarke
Inactive
 
Join Date: Nov 2005
Location: Southampton, UK
Age: 39
Services: Sky Multiroom/Sky + NTL 10Mb
Posts: 9
sclarke is an unknown quantity at this point
Send a message via MSN to sclarke
Re: Packet Loss on 50mb connection

Hi Petronia,

have you ever monitored your upstream power levels? Try looking at them over a day to see if they bounce around.

I think this may be my cause. My upstream can be 43, 48, 51, 56, 57, 47 - and it moves around like that all day. So I've managed to get a technician out since I've proven that to them.

Might be worth monitoring it, it's hopefully the cause.
sclarke is offline   Reply With Quote
Old 07-02-2011, 19:33   #38
Petronia
Inactive
 
Join Date: Feb 2011
Posts: 24
Petronia is an unknown quantity at this point
Re: Packet Loss on 50mb connection

where would i find this upstream power levels to monitored it?
Petronia is offline   Reply With Quote
Old 07-02-2011, 20:11   #39
bomber_g
Inactive
 
Join Date: Oct 2009
Location: In a box
Services: Lots
Posts: 211
bomber_g will become famous soon enoughbomber_g will become famous soon enoughbomber_g will become famous soon enough
Re: Packet Loss on 50mb connection

This thread seems to have been going on for a while and the only thing I can see that may be worth trying is setting up port forwarding to your PC. (on the port the games uses obviously)

I have to admit I don't know how to do this on a superhub, or even if you can - as I haven't gotten my filthy little hands on one yet...
bomber_g is offline   Reply With Quote
Old 07-02-2011, 22:10   #40
pip08456
Sad Doig Fan!
 
pip08456's Avatar
 
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,822
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
Re: Packet Loss on 50mb connection

Quote:
Originally Posted by bomber_g View Post
This thread seems to have been going on for a while and the only thing I can see that may be worth trying is setting up port forwarding to your PC. (on the port the games uses obviously)

I have to admit I don't know how to do this on a superhub, or even if you can - as I haven't gotten my filthy little hands on one yet...
It has been reported by those that have that it can be done.
pip08456 is offline   Reply With Quote
Old 07-02-2011, 23:01   #41
Petronia
Inactive
 
Join Date: Feb 2011
Posts: 24
Petronia is an unknown quantity at this point
Re: Packet Loss on 50mb connection

did the port forwarding and yet no help there :< feel sucky that i cannot seem to enjoy the game meant to be.
Petronia is offline   Reply With Quote
Old 08-02-2011, 20:14   #42
pabscars
Inactive
 
Join Date: Oct 2008
Location: warrington
Age: 53
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
pabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze agepabscars has reached the bronze age
Re: Packet Loss on 50mb connection

Quote:
Originally Posted by Petronia View Post
did the port forwarding and yet no help there :< feel sucky that i cannot seem to enjoy the game meant to be.
How did you do the port forwarding Petronia, did you assign a static IP to your PC, then assign that IP with the port forwarding rules in the superhub?
pabscars is offline   Reply With Quote
Old 12-02-2011, 07:29   #43
Petronia
Inactive
 
Join Date: Feb 2011
Posts: 24
Petronia is an unknown quantity at this point
Re: Packet Loss on 50mb connection

right sorry for the delay response, I myself did not change the port forwarding since I am not actually advance with that kind of stuff but a friend of mine had a go and fiddle about to see if he can try get around the packet loss issues, and he end up with the same result I am getting right now.

but i am still open for more suggestion on how to resolve this issues if there a way around it to fix this issues i am having because I recently stop playing one or two games because of the packet loss and well...it just not fun with the issues.
Petronia is offline   Reply With Quote
Old 12-02-2011, 12:21   #44
qasdfdsaq
cf.mega poster
 
Join Date: Aug 2004
Posts: 11,207
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
Re: Packet Loss on 50mb connection

There's obviously a problem somewhere, only I can't figure out where it is. Did you ever get the thinkbroadband ping monitor running? I haven't seen any results from that. If that's showing major issues it might be worth raising with second-line over at the VM support forums.
qasdfdsaq is offline   Reply With Quote
Old 12-02-2011, 17:16   #45
Petronia
Inactive
 
Join Date: Feb 2011
Posts: 24
Petronia is an unknown quantity at this point
Re: Packet Loss on 50mb connection

yeah the result is above if you check my previous message 4 post ago I think or you cannot see it?
Petronia is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 22:34.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum