Packet Loss on 50mb connection
05-02-2011, 12:44
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#31
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Packet Loss on 50mb connection
4ms to 10ms jitter is pretty much normal for VM. It's pretty much bang on the national average.
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05-02-2011, 14:25
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#32
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Inactive
Join Date: Feb 2011
Posts: 24
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Re: Packet Loss on 50mb connection
that what i thought myself yeah, but still this "unknown" packet loss still get to me that i cannot seem to see a way of resolving it.
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05-02-2011, 14:35
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#33
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Inactive
Join Date: Nov 2006
Posts: 18
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Re: Packet Loss on 50mb connection
Quote:
Originally Posted by Petronia
that what i thought myself yeah, but still this "unknown" packet loss still get to me that i cannot seem to see a way of resolving it.
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Hi Petronia,
Interestingly I am experiencing very similar issues to you. I didn't see your thread at the time of posting mine, hence the duplicate titles!
http://www.cableforum.co.uk/board/12...onnection.html
I tested my latency and packet loss using an application called PingPlotter - have you tried that? It gives you a much friendlier graphic illustration of where/when packets are being dropped.
I'm also in the same boat as you - I have no idea how to resolve this and it's causing me a nightmare as I need to run a fully legal/licensed audio stream 24/7 - That is not possible at the moment so a lot of money is going down the drain.
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05-02-2011, 14:37
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#34
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Packet Loss on 50mb connection
Yeah, I'm still puzzled what could be causing it. I'm thinking it won't be MTU but I'm not 100% sure.
Could you sign up for a TB ping monitor ( http://www.thinkbroadband.com/ping/), leave it running for a day or so and let us see the results?
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05-02-2011, 14:49
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#35
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Inactive
Join Date: Feb 2011
Posts: 24
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Re: Packet Loss on 50mb connection
will give PingPlotter a go then i will do the thinkbroadband test when i go to sleep and get result out of it when i wake up (later tonight that is)
Here the result of PingPlotter of www.bbc.co.uk
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06-02-2011, 14:35
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#36
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Inactive
Join Date: Feb 2011
Posts: 24
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Re: Packet Loss on 50mb connection
was my result from thinkbroadband
it show alot of packet loss but not big one just small one.
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07-02-2011, 19:06
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#37
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Inactive
Join Date: Nov 2005
Location: Southampton, UK
Age: 39
Services: Sky Multiroom/Sky +
NTL 10Mb
Posts: 9
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Re: Packet Loss on 50mb connection
Hi Petronia,
have you ever monitored your upstream power levels? Try looking at them over a day to see if they bounce around.
I think this may be my cause. My upstream can be 43, 48, 51, 56, 57, 47 - and it moves around like that all day. So I've managed to get a technician out since I've proven that to them.
Might be worth monitoring it, it's hopefully the cause.
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07-02-2011, 19:33
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#38
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Inactive
Join Date: Feb 2011
Posts: 24
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Re: Packet Loss on 50mb connection
where would i find this upstream power levels to monitored it?
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07-02-2011, 20:11
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#39
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Inactive
Join Date: Oct 2009
Location: In a box
Services: Lots
Posts: 211
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Re: Packet Loss on 50mb connection
This thread seems to have been going on for a while and the only thing I can see that may be worth trying is setting up port forwarding to your PC. (on the port the games uses obviously)
I have to admit I don't know how to do this on a superhub, or even if you can - as I haven't gotten my filthy little hands on one yet...
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07-02-2011, 22:10
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#40
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,822
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Re: Packet Loss on 50mb connection
Quote:
Originally Posted by bomber_g
This thread seems to have been going on for a while and the only thing I can see that may be worth trying is setting up port forwarding to your PC. (on the port the games uses obviously)
I have to admit I don't know how to do this on a superhub, or even if you can - as I haven't gotten my filthy little hands on one yet...
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It has been reported by those that have that it can be done.
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07-02-2011, 23:01
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#41
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Inactive
Join Date: Feb 2011
Posts: 24
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Re: Packet Loss on 50mb connection
did the port forwarding and yet no help there :< feel sucky that i cannot seem to enjoy the game meant to be.
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08-02-2011, 20:14
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#42
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Inactive
Join Date: Oct 2008
Location: warrington
Age: 53
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
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Re: Packet Loss on 50mb connection
Quote:
Originally Posted by Petronia
did the port forwarding and yet no help there :< feel sucky that i cannot seem to enjoy the game meant to be.
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How did you do the port forwarding Petronia, did you assign a static IP to your PC, then assign that IP with the port forwarding rules in the superhub?
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12-02-2011, 07:29
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#43
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Inactive
Join Date: Feb 2011
Posts: 24
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Re: Packet Loss on 50mb connection
right sorry for the delay response, I myself did not change the port forwarding since I am not actually advance with that kind of stuff but a friend of mine had a go and fiddle about to see if he can try get around the packet loss issues, and he end up with the same result I am getting right now.
but i am still open for more suggestion on how to resolve this issues if there a way around it to fix this issues i am having because I recently stop playing one or two games because of the packet loss and well...it just not fun with the issues.
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12-02-2011, 12:21
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#44
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Packet Loss on 50mb connection
There's obviously a problem somewhere, only I can't figure out where it is. Did you ever get the thinkbroadband ping monitor running? I haven't seen any results from that. If that's showing major issues it might be worth raising with second-line over at the VM support forums.
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12-02-2011, 17:16
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#45
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Inactive
Join Date: Feb 2011
Posts: 24
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Re: Packet Loss on 50mb connection
yeah the result is above if you check my previous message 4 post ago I think or you cannot see it?
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