Sound out of synch on BBC HD
23-06-2010, 10:45
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#31
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Inactive
Join Date: Jan 2007
Posts: 55
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Re: Sound out of synch on BBC HD
Hi - needless to say too much going on to get on the laptop to report last night. However, did watch a bit of BBCHD. It seemed to me that there was still a slight problem. Not as bad as it has been, but not quite right. BBCHD Blog implied that they have been installing more software/equiptment to counter the complaints of poor picture quality. I wonder if this has had an impact on the sound in some way.
mdancer
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23-06-2010, 12:01
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#32
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Sound out of synch on BBC HD
Quote:
Originally Posted by mdancer
Hi - needless to say too much going on to get on the laptop to report last night. However, did watch a bit of BBCHD. It seemed to me that there was still a slight problem. Not as bad as it has been, but not quite right. BBCHD Blog implied that they have been installing more software/equiptment to counter the complaints of poor picture quality. I wonder if this has had an impact on the sound in some way.
mdancer
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Could be.
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26-06-2010, 14:27
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#33
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Inactive
Join Date: Apr 2004
Location: Stockport
Services: XL TV (TiVo 1TB & V HD), XL Broadband (Superhub 2 in modem mode), L Telephone
Posts: 477
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Re: Sound out of synch on BBC HD
I've noticed it being out of sync on a lot of BBC channels recently, including HD. Yesterday morning Breakfast News was very out and I noticed some of the Glastonbury stuff wasn't brilliant last night either.
Usually a quick change up a channel and back down again sorts it though.
One thing I have heard with the sound on BBC HD is that during the World Cup matches, everytime the commentator speaks there seems to be an increase in the background noise. It's almost as if it's picking up extra background noise through their mic's. If you switch to BBC 1, it sounds normal.
I suppose it could be the signal feed from SA but I've not noticed it on the ITV coverage on HD.
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28-06-2010, 14:01
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#34
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Inactive
Join Date: Jan 2007
Posts: 55
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Re: Sound out of synch on BBC HD
Hi - yes I agree there was a problem with the Glastonbury broadcast last night. Not really good enough is it!
mdancer
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02-07-2010, 13:30
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#35
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Inactive
Join Date: Jan 2007
Posts: 55
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Re: Sound out of synch on BBC HD
Hi all - well I reckon it's still out of synch. However, BBCHD from on demand is fine as are the other HD channels. Not sure where to go from here. The thought of calling faults and trying to explain this one........well
mdancer 
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05-07-2010, 16:25
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#36
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Inactive
Join Date: Aug 2008
Location: Liverpool
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Posts: 8,384
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Re: Sound out of synch on BBC HD
Ok... really want to get to the bottom of this issue....
Can anyone who is having problems, with the sound being out of sync on BBC HD, please post in this thread.
I need the time/date/programme to see where the fault is.
Many thanks 
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05-07-2010, 16:27
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#37
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Inactive
Join Date: Jan 2007
Posts: 55
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Re: Sound out of synch on BBC HD
Thanks DF - I see there were problems with EurosportHD. I was watching Top Gear on BBCHD 8pm last night, and it was out of sync.
mdancer
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05-07-2010, 16:33
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#38
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Inactive
Join Date: Aug 2008
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Re: Sound out of synch on BBC HD
Quote:
Originally Posted by mdancer
Thanks DF - I see there were problems with EurosportHD. I was watching Top Gear on BBCHD 8pm last night, and it was out of sync.
mdancer
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Cheers... from what's been happening it sounds like it's been drifting out and coming back. Damn, I wasn't watching when Top Gear was on!
It's not nice watching out of sync programming is it? It sounds like it's dubbed 
I'm back in work on Wednesday, so will have a word with the late team and see if they can spot it. Just wish it was permanent like EuroSport HD was, so much easier to rectify.
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05-07-2010, 17:52
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#39
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Inactive
Join Date: Jan 2007
Posts: 55
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Re: Sound out of synch on BBC HD
Cheers DF - good luck with your mission. However, does seem to me more often out of sync than otherwise.
mdancer
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08-07-2010, 21:13
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#40
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Inactive
Join Date: Jul 2010
Posts: 6
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Re: Sound out of synch on BBC HD
I have noticed it mostly on HD channels but now it seems to be on non HD channels and I am getting fed up.I have reported this problem to Virgin at least 3 times. The last technician to turn up said there is nothing that can be done.I have another technician turning up tomorrow I want something done.
I am from the North East by the way
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08-07-2010, 21:35
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#41
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Sound out of synch on BBC HD
Why get another technician, your just wasting your time and the technicians
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09-07-2010, 12:18
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#42
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Inactive
Join Date: Aug 2008
Location: Liverpool
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Posts: 8,384
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Re: Sound out of synch on BBC HD
Quote:
Originally Posted by billydwarf
I have noticed it mostly on HD channels but now it seems to be on non HD channels and I am getting fed up.I have reported this problem to Virgin at least 3 times. The last technician to turn up said there is nothing that can be done.I have another technician turning up tomorrow I want something done.
I am from the North East by the way
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Are you sure it's not your TV/Amp if it's most channels? What have the VM techs done/said?
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09-07-2010, 14:11
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#43
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Inactive
Join Date: Jul 2010
Posts: 6
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Re: Sound out of synch on BBC HD
Its only happened since I had the HD box installed and there is no problem on digital tv via my aerial.
The last technician said there is nothing that can be done.
So phoned virgin this morning and told them I want my old box back and that I shall probably move to Sky.
As I have reported problem 3 times and its still not fixed then there is no reason why I cant.
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09-07-2010, 14:51
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#44
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cf.mega poster
Join Date: Jun 2003
Posts: 9,025
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Re: Sound out of synch on BBC HD
Which HD box is it? Cisco V-HD, Samsung V+ or Scientific-Atlanta V+?
And what town are you in?
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09-07-2010, 15:59
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#45
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Inactive
Join Date: Jul 2010
Posts: 6
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Re: Sound out of synch on BBC HD
Samsung V+
And Sunny Sunderland lol
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