@marx, also in the CF24 area, and also on Virgin with abhorrently bad internet at the moment. I'm "supposed" to be on 20mb, but here was a speedtest result from this morning. Looks more like dialup to me.
...and here's another one from just now.
At best, during daytime I've hit 1Mbps down and 0.7 (which is full for 20mb up), but still horrible pings that either stay high, or fluctuate wildly. At night, I believe the highest I've experienced in the last 3 days was 4Mbps down, at approximately 3am. The average though has been about 0.7 down 0.6 up, and as someone who likes to play a fair few online games, this has been more than a little troublesome.
I also made the foolish mistake of phoning up tech support, only to hear an almost entirely unintelligable person on the other end telling me that despite the ticketed problem becoming resolved, it in fact WASN'T resolved and he had no idea how long it would take for it to be resolved. He might've mentioned something more helpful, but I honestly couldn't understand since the line was so garbled. Guess at some point it'll be fixed, God only knows when.