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Re: Need some help please.
Mt SB4100 connection failed down a couple of weeks back and after several failed attempts by VM (Virgin Media) to re-establish contact with the modem, it would not have it. So VM said the modem has had it and they will send new.
They sent two on the same day, both with my name on but next doors house number on the address label. That minor issue aside, I plugged the new modem in and rang up the support team to go through the process of connecting the new modem and in fact the connection was quickly re-established.
Now I have only two other problems left.
No write access to my Web Space and half my Email address's reject password changes and access. - But thats another story.
Virtually no problems when ntl ran the service but now frequent hassle with VM. Is it the same everwhere?
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