20-07-2008, 00:08
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#31
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Inactive
Join Date: Jul 2008
Location: West Midlands
Services: V+
TV:XL
Broadband:XL
Telco:XL
Posts: 796
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Re: Nuisance calls
Quote:
Originally Posted by Central
The number is coming up unavailable. I have caller ID.
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Register for silent call guard...its free!
http://www.ukdatait.co.uk/cgi-bin/sgAddNumber.cgi
or
08704443969 - online is quicker though.
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20-07-2008, 09:22
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#32
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Inactive
Join Date: Dec 2005
Posts: 1,693
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Re: Nuisance calls
TPS is a service the business's subscribe to, most companies dont especially if they do cold calling - Waste of time in my view (you can see the list of companies on their site)
Same as above
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20-07-2008, 09:41
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#33
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Guest
Location: Sale, Cheshire
Services: 10MB Broadband, DTV, Telephone
Posts: n/a
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Re: Nuisance calls
Not quite, UK companies are legally obliged to honour TPS opt-outs. The problem is non-UK companies. Silent Call Guard, however, looks to be something companies DO have to subscribe to.
"It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have your consent to do so."
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20-07-2008, 10:21
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#34
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Inactive
Join Date: Dec 2005
Posts: 1,693
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Re: Nuisance calls
I stand corrected - My understanding is/was that it is unlawful to call numbers registered on the TPS only because its considered a centralised opt out system under this. Basically a simplified way of letting individual companies know you dont want their calls without having to tell them all.
I thought that there is no legal obligation for companies to subscribe to TPS and therefore receive the data they hold?
Still seems pointless - We all still get these calls and
Quote:
The maximum penalty is currently £5,000. However, there have been no prosecutions undertaken as the legislation does not allow for prosecution.
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21-07-2008, 11:10
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#35
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Inactive
Join Date: Nov 2007
Location: Belfast
Age: 42
Services: VM M BB, VM XL TV and M Phone
Posts: 950
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Re: Nuisance calls
I also remember reading somwhere that OFCOM have rules in the usage of auto diallers and the amount of "silent calls". I think there is some sort of set percentage that the company is allowed to have and if they breach it enforcement action can be taken.
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21-07-2008, 16:56
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#36
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Inactive
Join Date: Jul 2008
Posts: 6
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Re: Nuisance calls
This is almost making a market for the demise of the landline in favour of mobiles. I know they can get to mobiles too but there doesn't seem to be so many - certainly not in my experience.
I have a colleague who doesn't even have a landline and he said in all the years he's had a mobile he's never been targeted.
Anyone else found this?
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21-07-2008, 18:55
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#37
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Inactive
Join Date: Dec 2005
Posts: 1,693
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Re: Nuisance calls
I have aland line but dont have a phone plugged into it and the only calls i get on my mobile are from othyer mobile companies - I get more on my work mobile than my personal
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21-07-2008, 19:37
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#38
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The Invisible Woman
Cable Forum Team
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 72
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,337
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Re: Nuisance calls
Well now my nuisance calls have resolved into one energy supplier after another trying to get my custom.
__________________
Hell is empty and all the devils are here. Shakespeare..
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25-07-2008, 15:39
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#39
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Inactive
Join Date: Feb 2007
Posts: 1,170
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Re: Nuisance calls
Quote:
Originally Posted by WHISTLED
They are 2 payments behind so they did really - Diallers are an efficient way of mass outbound calling. Not great when its sales but when its recovery I think its more acceptable.
Evil? They are contacting customers not gassing them
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i must agree when chasing debts there is no argument ......if you want them to stop you could always pay.
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25-07-2008, 15:46
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#40
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Nuisance calls
Quote:
Originally Posted by piggy
i must agree when chasing debts there is no argument ......if you want them to stop you could always pay.
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Because it's always as simple as that isn't it?
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25-07-2008, 23:10
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#41
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Inactive
Join Date: Dec 2005
Posts: 1,693
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Re: Nuisance calls
Quote:
Because it's always as simple as that isn't it?
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Well it is really isnt it - I live within my means, always did even when I was on half my salary a few years ago. Everyone struggles occasionally with bills, especially now, so not a dig at the OP but credit is credit, its a choice we make to take it.
Assume as 2 payments behind this wasnt mutually agreed in advace so any creditor would want to contact him.
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26-07-2008, 00:37
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#42
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Inactive
Join Date: Jan 2004
Posts: 3,898
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Re: Nuisance calls
Quote:
Originally Posted by WHISTLED
Well it is really isnt it - I live within my means, always did even when I was on half my salary a few years ago. Everyone struggles occasionally with bills, especially now, so not a dig at the OP but credit is credit, its a choice we make to take it.
Assume as 2 payments behind this wasnt mutually agreed in advace so any creditor would want to contact him.
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Which is fair enough providing they actually make sure that when they call and He anwsers they actually have someone available to talk to him.
Also I agree with the OP about personal detials, I did the same thing with o2 when they called me to welcome me after joining them, wasn't expecting the call so didn't give over any details simply asked them to make a note they had called and that i'd ring the normall c/s number.
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26-07-2008, 01:20
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#43
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Nuisance calls
Quote:
Originally Posted by WHISTLED
Well it is really isnt it - I live within my means, always did even when I was on half my salary a few years ago. Everyone struggles occasionally with bills, especially now, so not a dig at the OP but credit is credit, its a choice we make to take it.
Assume as 2 payments behind this wasnt mutually agreed in advace so any creditor would want to contact him.
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So when for example despite having payment protection on what I did have credit on I became disabled and unable to work and then found out the protection was useless that would me all my fault and a good enough reason for thar people to make thee calls to me day and night?
---------- Post added at 01:20 ---------- Previous post was at 01:17 ----------
The thing that made completely ott is the forty odd calls a week from various people where the phone just goes dead as there is obviously no agent on the other end.
In the end, the only the reason the calls stopped was because the CAB got involved.
So no it's not always that simple.
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26-07-2008, 18:31
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#44
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Inactive
Join Date: Aug 2006
Posts: 852
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Re: Nuisance calls
Quote:
Originally Posted by Jefferson T
So when for example despite having payment protection on what I did have credit on I became disabled and unable to work and then found out the protection was useless that would me all my fault and a good enough reason for thar people to make thee calls to me day and night?
---------- Post added at 01:20 ---------- Previous post was at 01:17 ----------
The thing that made completely ott is the forty odd calls a week from various people where the phone just goes dead as there is obviously no agent on the other end.
In the end, the only the reason the calls stopped was because the CAB got involved.
So no it's not always that simple.
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cheer up!
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26-07-2008, 19:04
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#45
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Inactive
Join Date: Dec 2005
Posts: 1,693
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Re: Nuisance calls
Quote:
Which is fair enough providing they actually make sure that when they call and He anwsers they actually have someone available to talk to him.
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Yep agree 100% but the reverse happens obviously, when the customer isnt available.
Quote:
So when for example despite having payment protection on what I did have credit on I became disabled and unable to work and then found out the protection was useless that would me all my fault
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Didnt say it was anyones fault, said that taking credit is a choice we make its not forced upon us.. There wouldn't be any credit offered if the banks didnt collect would there.
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