Postal Service And System So Pathetic

Be that as it may, mate.
I've been paying £1.75 (or thereabouts to be fair, sometimes a little more) for these for a long time, they are very light, but over 150g.
Last week I had to pay £4.20 as my poster tubes are 69cm and the max is 60cm for a recorded item. Wrong or right, I'm not going to argue with a postmaster at the counter who tells me the rates have recently changed and gets a tape measure out!

[Osem]

Originally Posted by kryogenik

Be that as it may, mate.
I've been paying £1.75 (or thereabouts to be fair, sometimes a little more) for these for a long time, they are very light, but over 150g.
Last week I had to pay £4.20 as my poster tubes are 69cm and the max is 60cm for a recorded item. Wrong or right, I'm not going to argue with a postmaster at the counter who tells me the rates have recently changed and gets a tape measure out!

http://www.royalmail.com/portal/rm/c...7&catId=500201

According to the information on the bottom of the above Royal Mail webpage, the max dimensions for recorded delivery on poster tubes is 900mm. However, to complicate matters, the item's length plus twice its diameter must also be less than 1040mm. Apart from that the cost is 72p plus the normal 1st or 2nd class postage as determined by the item's weight. I reckon your postmaster needs to adjust his glasses!

Hope this helps.

Originally Posted by Osem

Hope this helps.

Not really, but thanks for the info!

End of the day, I've been going with these to the same girls for a donkey's age, we're quite well acquainted and they're very familiar with what I send. Last week, it was all change. I doubt they've picked this new rate out of the air somehow. As I said, I was handed a tape measure and told oh no, it's over 60cm, sorry! I suspect either the info on the site needs updating or there's been some mix up somewhere, or this has changed again since?? I still have my receipts anyway so if there's anything I can do, I will.
We're off topic now I fear anyway, but thanks again.

[Osem]

Originally Posted by kryogenik

Not really, but thanks for the info!

End of the day, I've been going with these to the same girls for a donkey's age, we're quite well acquainted and they're very familiar with what I send. Last week, it was all change. I doubt they've picked this new rate out of the air somehow. As I said, I was handed a tape measure and told oh no, it's over 60cm, sorry! I suspect either the info on the site needs updating or there's been some mix up somewhere, or this has changed again since?? I still have my receipts anyway so if there's anything I can do, I will.
We're off topic now I fear anyway, but thanks again.

Well that's the general rule for non-tube items, the size for tubes is listed separately. Perhaps the Post Office you're dealing with have had a new printed price list through and the tube pricing has simply been omitted or isn't clear. I too have used special and recorded delivery for my business post for years and there have been quite a few times when I've almost been overcharged due to confusion on the part of the staff involved. What's happened more recently however with the change in pricing structure to take more account of sizes as well as weight has probably made things even more confusing. You could always call RM Customer Service (08457 950950) for a once and for all clarification as it'd be a shame to lose some of your business unecessarily. Worth the price of a phone call I'd have thought. Best of luck!

Indeed. Thanks Osem.
I'm in there most days so I'll mention it next time.
Ta.

[Cobbydaler]

Postcomm says part privatisation will help fix the problems...

Link

[Osem]

Postcomm?? Oh yes another one of those really useful publicly funded organisations set up under Bliar.

[tweetypie/8]

Originally Posted by Chicken

No, and neither can RM on most occasions.

nice one !!.