Currently Holding For 1 Hour To Cancel My Virgin Account
07-03-2007, 21:19
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#31
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Inactive
Join Date: Jun 2003
Location: London
Posts: 2,974
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
Originally Posted by Zeph
That could be something to do with the fact that people only seem to come here to moan just recently.
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A general rule of all forums dealing with products, I believe. The samples are always heavily biassed in favour of people with problems. Those without any problems rarely feel compelled to post.
I remember looking at some forums the last time I wanted to buy a camera. From some of the posts, if the problems had been general, I'd have expected the firm in question to gave gone bust. It can be extremely depressing at times!
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07-03-2007, 21:20
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#32
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Join Date: Jul 2003
Location: Poole, Dorset
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
Originally Posted by Theodoric
A general rule of all forums dealing with products, I believe. The samples are always heavily biassed in favour of people with problems. Those without any problems rarely feel compelled to post.
I remember looking at some forums the last time I wanted to buy a camera. From some of the posts, if the problems had been general, I'd have expected the firm in question to gave gone bust. It can be extremely depressing at times!
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Very true 
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07-03-2007, 21:20
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#33
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Inactive
Join Date: Feb 2007
Location: Scotland
Posts: 86
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Just wondering if you have any updates for us since you're last post? 
Quote:
Originally Posted by lauranimmo
After waiting and speaking to someone i have been passed to another department and now i'm waiting for 20 minutes so far - i'll keep you posted.
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07-03-2007, 21:20
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#34
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Inactive
Join Date: Sep 2005
Location: Peterborough
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
Originally Posted by Theodoric
A general rule of all forums dealing with products, I believe. The samples are always heavily biassed in favour of people with problems. Those without any problems rarely feel compelled to post.
I remember looking at some forums the last time I wanted to buy a camera. From some of the posts, if the problems had been general, I'd have expected the firm in question to gave gone bust. It can be extremely depressing at times!
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Depressing? I feel suicidal after reading some of these....
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07-03-2007, 21:26
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#35
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Inactive
Join Date: Feb 2004
Services: Finding people (retired)
Posts: 1,065
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Try reading with one eye closed, it should filter by 50%.
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07-03-2007, 21:29
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#36
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Permanently Banned
Join Date: Feb 2007
Posts: 17
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
Originally Posted by WHISTLED
Where is the logic in that your calling retentions to cancel because of how long it takes to get through to them? I think I can see the solution to your problem
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What part dont you understand on the menu when it says press 4 to cancel. Its in plain english!
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07-03-2007, 21:29
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#37
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Inactive
Join Date: Sep 2005
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Its the grammar and spelling for a start....
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07-03-2007, 21:36
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#38
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Permanently Banned
Join Date: Feb 2007
Posts: 17
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
I didn't cancel!!!!!!
They offered me a cracking deal!
Virgin+ box
2nd box for £5 a month no installation
Free movies and sports 12 months
Thanks virgin media, your the best
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07-03-2007, 21:39
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#39
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Inactive
Join Date: Dec 2005
Posts: 1,693
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
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What part dont you understand on the menu when it says press 4 to cancel. Its in plain english!
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Anyone else understand that? Or the Private message that followed asking me if I was stupid, or if there was a medical reason..
Watch that blood pressure 
Quote:
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They offered me a cracking deal!
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Typical... and almost certainly the only reason for the call in the first place.
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07-03-2007, 21:41
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#40
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Inactive
Join Date: Sep 2005
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
Originally Posted by lauranimmo
i called to cancel my virgin, what a deal they gave me!
2nd box installed for free then £5 a month thereafter
VIRGIN+ box
free movies and sports for 12 months.
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Just thought I'd add this - in case someone forgot to.
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07-03-2007, 21:44
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#41
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Inactive
Join Date: Feb 2007
Location: Scotland
Posts: 86
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
'Offer riders' is what I made out of that comment
Quote:
Originally Posted by WHISTLED
Anyone else understand that? Or the Private message that followed asking me if I was stupid, or if there was a medical reason..
Watch that blood pressure
Typical... and almost certainly the only reason for the call in the first place. |
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07-03-2007, 22:08
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#42
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Inactive
Join Date: Jul 2004
Location: Derby
Age: 48
Services: Virgin Media XLTV - Phone - 20Mb BB Connection - Godbless 'em!
Posts: 200
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
All that ****ing and moaning for nothing. Wasting time typing in this thread, while on hold in a call queue, when you clearly had no intention of cancelling.
If you had any balls at all you'd of told em to stick their deal and bogged off to Sky like the other fools.
Muppet!
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07-03-2007, 22:11
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#43
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Inactive
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
if you wanted to cancel you could have written a letter sent it recorded delivery, probably taken about 10 minutes, unless as per most recent post you were just after an offer you couldnt refuse
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07-03-2007, 22:29
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#44
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cf.mega poster
Join Date: Jan 2004
Location: Hertfordshire
Age: 53
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Posts: 1,112
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
Originally Posted by lauranimmo
This is disgusting, i'm absolutely appalled
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Its a good job youre cancelling then!
---------- Post added at 23:29 ---------- Previous post was at 23:24 ----------
Quote:
Originally Posted by lauranimmo
I didn't cancel!!!!!!
They offered me a cracking deal!
Virgin+ box
2nd box for £5 a month no installation
Free movies and sports 12 months
Thanks virgin media, your the best
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Ha Ha Ha
Absolutely Priceless!!
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07-03-2007, 22:55
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#45
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cf.geek
Join Date: Oct 2006
Location: Manchester
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Posts: 852
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Re: Currently Holding For 1 Hour To Cancel My Virgin Account
Quote:
Originally Posted by WHISTLED
Anyone else understand that? Or the Private message that followed asking me if I was stupid, or if there was a medical reason..
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Ha ! I got a PM from him / her too asking if I 'was retarded'
I can't even be bothered replying but if you are readng this I was extremely flattered to get several insults thrown at me in the PM so thanks for your time 'lauranimmo'
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