An open letter to NTL. - Page 3

r00t · 04-12-2006, 23:00

*confused* So is that kb/s or kB/s as in post #34172354

Going from your time of post SnoopZ, 23:52 and now you get a better speed. This could hint at shaping

??:?? to 00:00 or there abouts for shaping. I'm guessing here, but it does smell fishy.

SnoopZ · 04-12-2006, 23:04

Don't think i'm being shaped yet, atleast i'm not on newsgroups. I thought they had no plans to shape http traffic anyway, but you have a point.

thetitletrack · 04-12-2006, 23:07

Quote:

Originally Posted by r00t

*confused* So is that kb/s or kB/s as in post #34172354

Going from your time of post SnoopZ, 23:52 and now you get a better speed. This could hint at shaping

??:?? to 00:00 or there abouts for shaping. I'm guessing here, but it does smell fishy.

Oops. Apologies. Typo. It's kB/sec.

r00t · 04-12-2006, 23:13

Just to clarify mate, you are getting 1150KB/s to 1200KB/s. ?

10Mbit is 10240kb or 1280KB

thetitletrack · 04-12-2006, 23:16

>>Just to clarify mate, you are getting 1150KB/s to 1200KB/s.<<

Yes.

r00t · 04-12-2006, 23:19

10Mbit ( storage size ) equates to 1280KB, you are getting very close to that speed 1150KB/s to 1200KB/s. So maybe I'm missing something here

thetitletrack · 04-12-2006, 23:39

Quote:

Originally Posted by r00t

10Mbit ( storage size ) equates to 1280KB, you are getting very close to that speed 1150KB/s to 1200KB/s. So maybe I'm missing something here

Yeah, in the other thread, I mentioned that downloading files from a reputable source is fine, which we just proved there.

The problem is that it keeps failing when I'm browsing the internet, and for some reason can barely stream any media, even low bitrate radio from bbc.co.uk. Watching any videos or streaming music online leads me to constantly waiting for it to finish buffering every few seconds, and I can't imagine this connection speed can't handle some forums and the bbc website. Pages can take anywhere between 10 and 30 seconds to load, but this is 10 meg broadband I'm paying for.

Quite often I'll be looking at something and the images on the page refuse to load, but some of the other content does. It's not consistent and I can't put it down to anything in particular, or any particular websites.

My problem is that the connection is intermittent. When it works, it does work. But for the last month or so it's not been anywhere near as reliable as it should be. I don't want to pay for an intermittent connection. I was just trying to gather some information about connection issues others might be facing and whether there's anything going on that could be causing this problem.

Did you see my downstream and upstream data on the other thread?

r00t · 04-12-2006, 23:52

*Blush* Sorry mate, I didn't. I'll take a look in the morning and hopefully we can help you out some.

thetitletrack · 04-12-2006, 23:59

hehe. no problem

thanks for looking in, i'll look at the thread in the morning :-)

05-12-2006, 06:09

Quote:

Originally Posted by thetitletrack

hehe. no problem

thanks for looking in, i'll look at the thread in the morning :-)

Check the other thread i have posted answer to the problem with your modem there.

thetitletrack · 05-12-2006, 12:59

cheers, will have a look!

Mr Angry · 06-12-2006, 20:43

Wed, 06 Dec 2006 21:37:58 GMT

1st 512K took 8531 ms = 60 KB/sec, approx 494 Kbps, 0.48 Mbps
2nd 512K took 8156 ms = 62.8 KB/sec, approx 517 Kbps, 0.5 Mbps
3rd 512K took 8500 ms = 60.2 KB/sec, approx 496 Kbps, 0.48 Mbps
4th 512K took 6485 ms = 79 KB/sec, approx 651 Kbps, 0.64 Mbps

Overall Average Speed = approx 540 Kbps, 0.53 Mbps

To repeat this test from the source server click here.

This is my speed test six days after I paid ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£34.99 in advance for 10mb service for the month of December and over three days after my original question via open letter to NTL.

Would anyone at NTL care to show the slightest bit of integrity / interest and offer some sort of explanation as to why I should be expected to put up with this "service"?

r00t · 06-12-2006, 20:58

Took your time to reply didn't you!
Have you tried downloading the file I suggested Mr Angry?
edit
Would Mr Angry care to show the slightest bit of integrity / interest to the posts about his speed issues, when people give up their free time and knowledge to try and help him

ok MR Angry, read through the tread, download the file I suggested.
Slow speed all the time?
If no, then when does it slow?
What modem/router do you have?
Pings to the bbc? Please post.
can you post us some stats from your modem/router?
Do you have a firewall?
What type?

The list goes on my friend, give us more info besides a web based speed test and a rant. Help us help you.

Mr Angry · 06-12-2006, 21:21

Quote:

Originally Posted by r00t

Took your time to reply didn't you!
Have you tried downloading the file I suggested Mr Angry?
edit
Would Mr Angry care to show the slightest bit of integrity / interest to the posts about his speed issues, when people give up their free time and knowledge to try and help him

ok MR Angry, read through the tread, download the file I suggested.
Slow speed all the time?
320 - 728KB

If no, then when does it slow?
When it's not going "fast".

What modem/router do you have?
modem = ntl 250
Router = Linksys wirelessG WRT54GS

Pings to the bbc? Please post.
Pardon? I'm a married man.

can you post us some stats from your modem/router?
Yes, what in particular would you like?

Do you have a firewall?
Yes.

What type?
Norton interweb security thingy.

The list goes on my friend, give us more info besides a web based speed test and a rant. Help us help you.

Thanks.

r00t · 06-12-2006, 21:31

Open CMD please.
Start-run-type in CMD-press enter-type into black box-ping www.bbc.co.uk

Are you connecting via wireless, if so how are your speeds if you use just modem to pc?

Stats from modem.
Downstream
frequency
power
SNR

Upstream
Power.

And you are welcome!