missing space in my hard drive - Page 3

jerenus · 23-05-2005, 18:04

here is the SMART report by Western Digital Data LifeGuard Diagnostics

jerenus · 23-05-2005, 21:26

Quote:

Originally Posted by OinkyBoinky

Don't pay acer's extorntionate prices for support:

01753 699200 - Customer Services
01753 699230 - Technical Support

what you mean?

OinkyBoinky · 23-05-2005, 22:05

01753 699230 is the same as the 0870 number they advertise... but at a fraction of the cost... it's the geographic number behind their premium rate number...

jerenus · 23-05-2005, 22:07

thanks for the information

danielf · 23-05-2005, 22:28

Quote:

Originally Posted by jerenus

here is the SMART report by Western Digital Data LifeGuard Diagnostics

So does that report mean anything to anyone?

jerenus · 24-05-2005, 00:23

Paul asked me to use it to test my hard drive.

danielf · 24-05-2005, 00:28

Quote:

Originally Posted by jerenus

Paul asked me to use it to test my hard drive.

I know that, I was just wondering if anyone knew what the report meant, so you know what to tell Acer. Having said that, as you say the hard drive is making noises again, I think you should call Acer to have it replaced (under warranty). New hard drives shouldn't make loud noises. I think it's faulty.

Paul K · 24-05-2005, 09:13

Was that the quick test or the extended test? Either way it looks like a lot of the readings are outside the threshold. I'd contact ACER for an RMA as the drive should not be making excessive noise. That noise could be a number of things that are a sign that something is failing on the drive.
You need to run the extended test to get the drive status code, without that you won't get an RMA very easily for the drive
http://wdc.custhelp.com/cgi-bin/wdc....p?p_faqid=1083

jerenus · 24-05-2005, 09:46

yes, i ran the extended test, it says it passed.

jerenus · 21-09-2005, 14:01

hi, i send my computer to acer on 8th of september and they returned in on 10th of september.

i opened the package and there is a page it says that new hard drive is installed and new OS also installed and they have found virus. at the end it says they haven' found any problems.
after a day, i started the disk defragment pro it's so slow and hard drive start to make sound again, but its bit slowly.
what acer doing in repair centre? how they can repaired it in a day? i don't know whether its new or same hard drive.

Shaun · 21-09-2005, 16:32

I'd sent it back if it's making a noise. They'll get the message sometime