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Are you getting a better service since the upgrade
View Poll Results: Has your Broadband service improved since upgrade of speeds
yes its a lot better 32 40.00%
no its worse 18 22.50%
its about the same 30 37.50%
Voters: 80. You may not vote on this poll

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Old 24-04-2005, 06:59   #31
th'engineer
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Re: Are you getting a better service since the upgrade

Quote:
Originally Posted by Ignition
Herein lies the issue, the 'upgrade' is literally just the changing of a modem config file, how else is it supposed to improve service apart from speedwise? The poll is pretty much useless.
You forget the punter might have a nice new Samsung as part of the upgrade so all his BB services have improved.

He might have had a Pace 1000,2000 or even morse a Pace 4000
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Old 24-04-2005, 07:18   #32
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Re: Are you getting a better service since the upgrade

Quote:
Originally Posted by th'engineer
Just thought a little poll might help here since the upgrade we appear to have a few people complaning about problems with the service disconnects not being able to see websites

So here goes an eng poll
Im very satisfied, sometimes during peak periods my conection would drop out then re connect stright away a few times a night, had none of that at all since the upgrade. All websites have been visible, but of course alot faster.

Overall NTL have 1 happy customer here (well apart from the fact they messed up on direct debit's but that aint exactly down the the BB service)
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Old 24-04-2005, 15:51   #33
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Re: Are you getting a better service since the upgrade

I voted about the same. It is faster and thats good but the transparent caches are still there and cause me problems as always.

Does anyone know of a free, reliable, cache that I could specify to get round NTLs ones ? (Sorry if this bit is in the wrong place but it just struck me and it is a shame to waste all that typing)

Oh and the mail system still keeps holding up messages now and again but I have my address pointed to gmail now and that is set to forward to my NTL account. So if I dont see the normal levels of mail then I can pop over to gmail and check. Having all that storage space is quite useful too :-)
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