10-03-2005, 22:44
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#31
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Inactive
Join Date: Mar 2005
Posts: 13
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Re: 300k or 1Meg
if you phoned ntl customer service and they answerd the phone with "hello how can i help" you were misinformed
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10-03-2005, 22:53
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#32
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Inactive
Join Date: Mar 2005
Location: Belfast
Posts: 16
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Re: 300k or 1Meg
no doubt the guy was probaly from pakistan or somewhere and read it off a bit of paper lol and read the old one but meh
not sure if i should risk upgrading to 1meg i would break the 3meg limit in under a 2weeks no problem, i take up like 200mb(ish) a day, 15 days later it would be over the allowed bandwidth, and i sumtimes download large files meaning ill definly be over it but might be worth upgradin to 1mbit for a month or two well till i get the warning then get 2mbit
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11-03-2005, 02:22
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#33
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Inactive
Join Date: Feb 2005
Location: Leeds
Services: Telephone & Broadband NTL. Sky Digital Movies/Sports
Posts: 12
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Re: 300k or 1Meg
Quote:
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Originally Posted by Paulie
But isn`t that what ntl want us to do, thus getting us to think it would be better to just make the jump to 2meg and then lose 1meg all together.
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"I agree" I think you have hit the nail with your first blow" 
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11-03-2005, 08:42
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#34
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Inactive
Join Date: Mar 2005
Posts: 18
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Re: 300k or 1Meg
Quote:
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Originally Posted by dbeckett
no doubt the guy was probaly from pakistan or somewhere and read it off a bit of paper lol and read the old one but meh
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Actually he was Irish.. 
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11-03-2005, 14:27
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#35
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Inactive
Join Date: Mar 2005
Location: Belfast
Posts: 16
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Re: 300k or 1Meg
well that changes everything, he must have been provided with the wrong information
irish rocks 
still not sure what i will do about upgrading my speed, might leave it till a while, no real need 2 upgrade yet
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11-03-2005, 16:05
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#36
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Inactive
Join Date: Mar 2005
Posts: 13
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Re: 300k or 1Meg
i wonder how long it will be before ntl phases out the old 300k and we have to have the new 1meg and its low cap?
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11-03-2005, 16:36
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#37
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Inactive
Join Date: Feb 2004
Location: Hayes, Kent
Age: 66
Services: Virgin Phone, mobile and BB
V6 and Tivo
Asus RT-AC68U
Posts: 633
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Re: 300k or 1Meg
I think that`ll depend on how many make the jump. I still think they`re trying to get a 2meg entry level.
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11-03-2005, 18:44
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#38
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Inactive
Join Date: Mar 2005
Location: Newcastle-Under-Lyme ST5
Posts: 25
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Re: 300k or 1Meg
Hmmm
I spoke with NTL Broadband Support re: capping & 300k phasing out - and recieved several conflicting responses from the wonderful (useless) tech support peeps over in India. So - I called CS & demanded to talk to someone who could give me the truth! A very polite lady full of the joys of Red Nose Day went away & came back to read from their 'official' documentation... She read 'All 300k users will be automatically upgraded by the end of March' and 'The 3Gb cap will not be enforced until later in 2005'
So - I wonder what trith there is in that!
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11-03-2005, 18:48
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#39
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Inactive
Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
Posts: 9,158
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Re: 300k or 1Meg
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Originally Posted by turmoil
Actually he was Irish.. |
OMG!!!! They must be outsourcing the call centres to Ireland then!!! 
Quick everyone cancel in protest!!! 
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11-03-2005, 19:04
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#40
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Inactive
Join Date: Nov 2003
Location: belfast Ireland
Age: 56
Services: Premium collection
Posts: 159
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Re: 300k or 1Meg
no mate i work in belfast , they closed our customer care and faults here in december and the rest of us go in april , so must have been an irishman on tour or scottish and you got the accents mixed up 
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11-03-2005, 20:00
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#41
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Inactive
Join Date: Feb 2004
Location: Hayes, Kent
Age: 66
Services: Virgin Phone, mobile and BB
V6 and Tivo
Asus RT-AC68U
Posts: 633
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Re: 300k or 1Meg
Damn, that`s some relocation
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12-03-2005, 01:17
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#42
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Inactive
Join Date: Mar 2005
Posts: 18
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Re: 300k or 1Meg
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Originally Posted by mattfrn
no mate i work in belfast , they closed our customer care and faults here in december and the rest of us go in april , so must have been an irishman on tour or scottish and you got the accents mixed up |
scottish/Irish....All the same to me.
However..I know what he said!!
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12-03-2005, 22:26
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#43
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Inactive
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
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Re: 300k or 1Meg
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Originally Posted by Machineage
Hmmm
I spoke with NTL Broadband Support re: capping & 300k phasing out - and recieved several conflicting responses from the wonderful (useless) tech support peeps over in India. So - I called CS & demanded to talk to someone who could give me the truth! A very polite lady full of the joys of Red Nose Day went away & came back to read from their 'official' documentation... She read 'All 300k users will be automatically upgraded by the end of March' and 'The 3Gb cap will not be enforced until later in 2005'
So - I wonder what trith there is in that!
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Time I started looking at ADSL, if that's true - at least when they DO turn the screws - only NTL could make a NEGATIVE out of a speed upgrade!
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13-03-2005, 13:42
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#44
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Inactive
Join Date: Dec 2003
Posts: 43
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Re: 300k or 1Meg
Quote:
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Originally Posted by Machineage
Hmmm
I spoke with NTL Broadband Support re: capping & 300k phasing out - and recieved several conflicting responses from the wonderful (useless) tech support peeps over in India. So - I called CS & demanded to talk to someone who could give me the truth! A very polite lady full of the joys of Red Nose Day went away & came back to read from their 'official' documentation... She read 'All 300k users will be automatically upgraded by the end of March' and 'The 3Gb cap will not be enforced until later in 2005'
So - I wonder what trith there is in that!
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Hope that she was wrong, I'm not going to be happy on 3 gig a month!
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13-03-2005, 14:16
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#45
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The Invisible Woman
Cable Forum Mod
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 73
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,365
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Re: 300k or 1Meg
The problem with NTL is that they get so many leaks before hand that eventually one can be forgiven for being totally confused whether you're an NTL CS or just a customer....
Thus far I thought we had a choice about 300k. 
Possibly NTL managment deliberately leak info in this way to see what offer they can finally get away with...
Cynical? Me? You bet...
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