how long have you been with ntl

[Doofy]

Been with NTL since it came to this area well Diamond Cable as it was then, had there tv pack, ditched it for sky NTL phone till next month, then back to BT and 1.5mb modem

[Tristan]

Originally Posted by McYorkie

[font=Arial Narrow][color=navy]It does make me wonder though, why, - with the number of longstanding customers indicated by the poll results and posts - ntl don't have some sort of loyalty scheme or rewards structure for those who have been on the network for a long time?

A year or two ago they sent out free keyboards to longstanding TV customers, but this is all I've heard about.

I agree thought that more would be welcome, particularly in light of all the deals they're throwing at new subs.

[th'engineer]

Originally Posted by Bill C

Since 1994 for me, Same time i started working for them as well.

Working waits for stick off Bill C

I am a long suffering customer ex nynex, ex cwc, now NTL who next Telewest, centica, BT, Kwik Fit.

[harmonyinfo]

Originally Posted by Gareth

Haven't had any problems getting through to Sky customer service - much, much, much quicker than any call I've had with NTL. You're right that Sky don't do a package, as such, but they have teamed-up with BT to offer a joint package. The fact of having 3 separate providers can be a disadvantage, ie 3 different bills, or an advantage, ie less chance of all 3 services going belly-up at once.

Although I have phone, TV and broadband all with NTL I still get at least 3 bills a month. All with different customer account numbers.

Been with Comtel -> NTL since around 1997. Odd technical and billing problems but generally they've been fine. Phone/TV charges have increased dramatically though since Comtel days! Now not so easy to financially distinguish between NTL and Sky/BT.

[AndrewJ]

Just about 1year due to remove service though, due to me moving house, and my father is loosing there telly service but keeping the phone line.


Will be jumping back online after the updates to the speed