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Old 11-12-2010, 11:25   #421
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Re: TiVo

Quote:
Originally Posted by Digital Fanatic View Post
Unfortunatley, the T&C's mean I'm unable to discuss the TiVo trial on public forums. Sorry everyone.
Trial? I thought the the soft roll out was to bigup the service. Haven't the trials been and gone?
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Old 11-12-2010, 11:35   #422
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Re: TiVo

Quote:
Originally Posted by clinteastman View Post
Trial? I thought the the soft roll out was to bigup the service. Haven't the trials been and gone?
Obviously in any business you will have varying levels of testing and also in many cases a pilot, and in the competitive world of business obviously NDAs are important during these times. I think some of the VM staff who have posted here have already been more than forthcoming so understandably they now have to adhere to the conditions imposed upon them.
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Old 11-12-2010, 11:46   #423
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Re: TiVo

Quote:
Originally Posted by whizzard View Post
Obviously in any business you will have varying levels of testing and also in many cases a pilot, and in the competitive world of business obviously NDAs are important during these times. I think some of the VM staff who have posted here have already been more than forthcoming so understandably they now have to adhere to the conditions imposed upon them.
If they can't provide feed back, then maybe they should stop boasting about getting the TIVOs installed? No one will be asking them to break their NDAs then.
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Old 11-12-2010, 12:23   #424
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Re: TiVo

Quote:
Originally Posted by clinteastman View Post
Trial? I thought the the soft roll out was to bigup the service. Haven't the trials been and gone?
I am a beta tester for virgin new software on v+ ect when the testing is complete virgin staff and ourselves are not permitted to discuss what we have tested or how we got on if we do we get a right thrashing.
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Old 11-12-2010, 12:31   #425
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Re: TiVo

Quote:
Originally Posted by AIDEN_23 View Post
Did sky not launch Remote recording years ago?
Actually I could remote record with my TiVo long before Sky+ existed, and add/remove Season Passes, change priority, delete recordings and more via TiVoWeb which was a complete web interface. There was a plugin for DigiGuide also so you could right-click a show in DG and select 'Record with TiVo'.
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Old 11-12-2010, 13:07   #426
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Re: TiVo

Just as l thought we the customers won,t see tivo,s installed before march 2011, typical Virgin stringing it out as much as they can.
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Old 11-12-2010, 13:31   #427
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Re: TiVo

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Originally Posted by denphone View Post
Just as l thought we the customers won,t see tivo,s installed before march 2011, ............
That's plenty of time to get the third tuner software fix done

I will wait 'till March and get a reliable, fully functional box......

I hope
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Old 11-12-2010, 15:09   #428
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Re: TiVo

Quote:
Originally Posted by denphone View Post
Just as l thought we the customers won,t see tivo,s installed before march 2011, typical Virgin stringing it out as much as they can.
Where does march come from? vm have said some staff and some existing will get it first the first few staff from all accounts will get their boxes from the 14th of this month.
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Old 11-12-2010, 15:15   #429
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Re: TiVo

Quote:
Originally Posted by Masque View Post
Considering the amount of calls we have taken since day one we had plenty of 50Mb customers as they wanted the bragging rights, so to say the was not much take up is not true.
I'm just going by Virgin's own results, which with no offence meant are more reliable as a guide to the number of subscribers than the amount of calls you were taking. That just indicates that there were less people to take 50Mbps calls or it needed more support.

End of last year, before VIP50, there were 41,400 50Mbps subscribers out of a user base of 4.17 million. Less than 1% and this even 3 months after the price cut from 35 with phone and 50 without to 28 and 38 respectively.

End of June with VIP50 kicking in this had increased to 74,000 and 91,600 by September.

Before any of the price cuts, the Q3 2009 results, there were only 20,000 subscribers to 50Mbps out of 3.77m. 0.53% of Virgin's broadband customers took 50Mbps.

I think it's fair to say the take up was pretty minimal before consecutive price cuts and VIP50.
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Old 11-12-2010, 15:47   #430
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Re: TiVo

Quote:
Originally Posted by Ignitionnet View Post
I'm just going by Virgin's own results, which with no offence meant are more reliable as a guide to the number of subscribers than the amount of calls you were taking. That just indicates that there were less people to take 50Mbps calls or it needed more support.

End of last year, before VIP50, there were 41,400 50Mbps subscribers out of a user base of 4.17 million. Less than 1% and this even 3 months after the price cut from 35 with phone and 50 without to 28 and 38 respectively.

End of June with VIP50 kicking in this had increased to 74,000 and 91,600 by September.

Before any of the price cuts, the Q3 2009 results, there were only 20,000 subscribers to 50Mbps out of 3.77m. 0.53% of Virgin's broadband customers took 50Mbps.

I think it's fair to say the take up was pretty minimal before consecutive price cuts and VIP50.
Also be aware that the majority of subscribers are on 10Mb so that fits in nicely with the amount of 20Mb customers and 50Mb customers.
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Old 11-12-2010, 16:01   #431
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Re: TiVo

Quote:
Originally Posted by denphone View Post
Just as l thought we the customers won,t see tivo,s installed before march 2011, typical Virgin stringing it out as much as they can.
You'd rather they push out an untested product?
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Old 11-12-2010, 17:57   #432
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Re: TiVo

Quote:
Originally Posted by passingbat View Post
If they can't provide feed back, then maybe they should stop boasting about getting the TIVOs installed? No one will be asking them to break their NDAs then.
I only found out about the t and c's yesterday, it wasn't my intention to boast

---------- Post added at 17:57 ---------- Previous post was at 16:40 ----------

Quote:
Originally Posted by passingbat View Post
If they can't provide feed back, then maybe they should stop boasting about getting the TIVOs installed? No one will be asking them to break their NDAs then.
I only found out about the t and c's yesterday, it wasn't my intention to boast
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Old 11-12-2010, 19:42   #433
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Re: TiVo

Quote:
Originally Posted by jb66 View Post
I only found out about the t and c's yesterday, it wasn't my intention to boast

---------- Post added at 17:57 ---------- Previous post was at 16:40 ----------



I only found out about the t and c's yesterday, it wasn't my intention to boast
Same here.
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Old 11-12-2010, 20:10   #434
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Re: TiVo

I think we can wait a few more weeks before end customers get Tivo and then no T&Cs in the way. Enjoy your first use as part of the VM 500!
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Old 12-12-2010, 10:06   #435
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Re: TiVo

Quote:
Originally Posted by clinteastman View Post
Trial? I thought the the soft roll out was to bigup the service. Haven't the trials been and gone?
Trails are constantly ongoing to test new features before they go live. So testing will be on going.
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