[Merged] CR3-Feedback & Questions in Here Please. - Page 29

James79 · 22-05-2004, 21:16

Im always getting that UN500 Error message thing too. We have three boxes, and have tried pressing the red button on two of them - Both coming up with the said error. My signal level on the box in my room is (hope you're sitting down) 16777199. Signal downstairs that was tried for red button is 253. The third STB that has not been tried has a signal level of 16777204. These "AGC Signal Levels" appear to fluctuate every few days or so - quite strange.

Just a bit of explanation - the third box is connected directly to the little junction box that sits outside your house. This is also the case with the downstairs box (box 2). Box 1, the STB in my room is taken from a splice in the cable from downstairs - thats how NTL installed it!! Apparently it was easier and it does, I must admit save alot of black cables running round the side of the house.

Any explanations for the strangely high signal level?

To "ntlrocks" - let us know what the problem was when you find out please.

James

Nor · 22-05-2004, 21:20

Says my signal level is 16777197 but I don't think that can be right.

ntlrocks · 22-05-2004, 21:28

wow!, get onto techs

James79 · 22-05-2004, 21:30

I honestly think that there must be a slight glitch in the software if some people are getting signal levels from 50 or 60 into the 200s and right up into the tens of millions - like mine: 16777199, 16777204 and then Nor's being reported in the same way as mine as being 16777197.

Could Proppin' or someone else with the knowledge be able to give any clues as to what this means.

Maybe it means that our boxes are taking over the world by sapping up everyone's Signal Levels.

Sorry - Uni Finals on - head well and truly pickled.

(Roll on Monday when it'll be all over forever!! - I Hope).

James

22-05-2004, 21:33

There looks to be an error with the value reported sometimes, nothing to worry about.

I don't think techs should be attending UN500 errors tho, I think the error means the STB has not managed to find interactive data when red button has been pressed, unsurprisingly as there isn't any to look at yet except for channel 120.

James79 · 22-05-2004, 21:38

As long as the TV is still working fine, I dont have a problem. Im assuming that the BBCi Bridgethat we are hearing so many reports about, is part of a test.

James

ntlrocks · 22-05-2004, 21:54

yeah its where you hit the Red button for E-tv app (the bridge, and channel ntl: ) you get the UN500 error, however normal interactive works

magpie · 22-05-2004, 22:18

Quote:

Originally Posted by James79

I honestly think that there must be a slight glitch in the software if some people are getting signal levels from 50 or 60 into the 200s and right up into the tens of millions - like mine: 16777199, 16777204 and then Nor's being reported in the same way as mine as being 16777197.

Could Proppin' or someone else with the knowledge be able to give any clues as to what this means.

Maybe it means that our boxes are taking over the world by sapping up everyone's Signal Levels.

Sorry - Uni Finals on - head well and truly pickled.

(Roll on Monday when it'll be all over forever!! - I Hope).

James

This is my theory on it (originally posted to DS back in March, responding to a signal level of 16777193):

Are you sure this isn't a software bug? If the agc signal level was stored as a 24-bit integer, then the number shown above is only 23 short of the absolute maximum. (24-bit ints can represent 16777216 distinct numbers). Is it not possible that the system worked out the signal level to be -24, causing the int to roll over below 0, as shown above?

Of course, that could just be a big coincidence!

magpie · 23-05-2004, 03:00

About 50% of the time when I press 'back' to exit the BBCi bridge, the STB stops responding for about 10 seconds, then displays the guide menu. Not serious, but a possible bug (STB type 4001-2A).

Euan · 23-05-2004, 10:01

There are a few issuses
1.There is no bridge on BBC Scotland and the other regionals(i think). Could someone tell me why this is.

2.When you press res on 926,the only channel it works on because im in Scotland, it takes over 30 seconds to load(which is very slow compared to freeview and sky and is also a watered down version of those.)

3.When you go the the flower show option the first time it works,but then if you exit bbci and go back into it you get the UN500 error.

4.When you go to BBCi or the flower show the mini guide and program guide are stuck on the programs that they were on when you went to BBCi or the flower show. But the everything else works.

ntlrocks · 23-05-2004, 12:36

yes the UN500 error causes programs to stay at the same time, until a reboot, the UN500 happens on 926 then when you turn to 101 , hit red, you get the UN500 error, (the engineer is coming out otmorrow to try and fix), when i choose chelsea on 926, and the PLEASE WAIT BBCi logo comes up, the error comes up, and if i hit TV, i see a tiny glimps of the test screen before is goes off

Euan · 23-05-2004, 14:16

The BBC have taken the bridge away probably to fix the bug in the bridge which cause the error Un500 to appear.

bigitup_j · 23-05-2004, 16:45

well, you couldn't expect it to be perfect - it's a brand new feature for the langley area, you're going to get a few problems.
maybe by tomorrow you'll all have the proper bbci bridge!

ntlrocks · 23-05-2004, 16:56

the bbc 1 bridge works, just not the 926 one....that was the actual one with the E-TV

dragon · 23-05-2004, 16:58

Quote:

Originally Posted by bigitup_j

well, you couldn't expect it to be perfect - it's a brand new feature for the langley area, you're going to get a few problems.
maybe by tomorrow you'll all have the proper bbci bridge!

and maybe its "coming soon" LOL :pp

bigitup_j · 23-05-2004, 17:07

Quote:

Originally Posted by dragon

and maybe its "coming soon" LOL :pp

of course it will...
ntl wouldn't be ntl without their trademark "coming soon" or "within the next few weeks"

blokey · 24-05-2004, 15:33

Biggest problem I've had so far is the box rebooting in the night and turning on the audio outputs. I always leave my stereo on and it can be quite unnerving to be woken in the middle of the night by your tv on whichever channel you left it on last!!

Andy C · 24-05-2004, 15:45

So, it appears the 1.10am blackouts arn't just black outs any more. I recorded The O.C. and at 1.10am the screen went black, TV Travel Shop came on for 20 seconds, screen went black again and then The O.C. came back! And no, the STB did not change channel.

Are ntl trying to tell me I need a holiday?!

Andy.

magpie · 24-05-2004, 18:05

Quote:

Originally Posted by Andy C

Are ntl trying to tell me I need a holiday?!

lol

The 1.10 blackout has got worse with CR3 though.

eoin.miskell · 24-05-2004, 19:24

Quote:

Originally Posted by Andy C

So, it appears the 1.10am blackouts arn't just black outs any more. I recorded The O.C. and at 1.10am the screen went black, TV Travel Shop came on for 20 seconds, screen went black again and then The O.C. came back! And no, the STB did not change channel.

Are ntl trying to tell me I need a holiday?!

Andy.

Yes i had the same problem the other night i was watching a film on Sky Movies and at 1:10 it suddenly changed to QVC.