TiVo TiVo Picture Quality - Page 27

ntl.wotcha · 28-06-2011, 22:42

My 46inch Panasonic plasma suffers the problem too, but in THX mode it just about manages to process it out. In normal mode it just looks rubbish as in Lew's 2nd image.

Hopefully they can fix this sooner rather than later.

brava210 · 29-06-2011, 20:53

My 50" Panasonic looks dreadful on SD
But I still like the Tivo

Charliedontsurf · 29-06-2011, 21:20

Quote:

Originally Posted by Lew

The easiest way to check to see if your TV is affected by the problem is to tune to channel 999 and look at the text at the bottom of the screen.

If it looks like this your TV is not affected by the picture problem:

[img]Download Failed (1)[/img]

If it looks like this your TV is affected:

[img]Download Failed (1)[/img]

Note that this will only be the case if your TiVo is set to output 1080i. It won't be as noticeable if it's set to 720p, although you may find that the text flickers.

Oh my god that is just shocking, I really am surprised Virginmedia customers taking the state of the art Tivo are having such an awful picture quality.

I really am shocked its so bad.

scgf · 29-06-2011, 22:08

I was one of the first to report the problem and people were telling me it was the way my TV was set up, that picture quality is subjective, that they weren't having the issue so it must be me, that a VM techie should come out and check the signal - anything but admit it could be the wonderful TiVo.

I am vindicated, lol!

Lew · 29-06-2011, 22:18

Quote:

Originally Posted by scgf

I was one of the first to report the problem and people were telling me it was the way my TV was set up, that picture quality is subjective, that they weren't having the issue so it must be me

But as has been pointed out, it only affects certain makes and models of TVs, so many people weren't having the issue. My TV is affected by the issue but I sit far enough back from the screen that I didn't notice it until the exact problem was pointed out and I looked closely at the screen.

Perfect Choice · 29-06-2011, 23:40

Quote:

Originally Posted by Lew

But as has been pointed out, it only affects certain makes and models of TVs, so many people weren't having the issue. My TV is affected by the issue but I sit far enough back from the screen that I didn't notice it until the exact problem was pointed out and I looked closely at the screen.

And what is your evidence that "many" were not affected? This is not a trivial problem for plenty of posters both here and on VM forums so lets put some balance into this.

The sooner VM issue the filtering error fix the better and we can end this discussion.

It is a shame VM see it as a "minor niggle" (which is how I see it) and don't see it needing an emergency patch release just to fix an issue which is really annoying some Tivo users (some returning the product due to this), but instead want to build the fix into the next featuire update release which I feel we will not see until September. Surprise me VM please!

Lew · 30-06-2011, 01:59

Quote:

Originally Posted by Perfect Choice

Quote:

Originally Posted by Lew

But as has been pointed out, it only affects certain makes and models of TVs, so many people weren't having the issue. My TV is affected by the issue but I sit far enough back from the screen that I didn't notice it until the exact problem was pointed out and I looked closely at the screen.

And what is your evidence that "many" were not affected?

See the bolded part of my post that you obviously missed.

Quote:

This is not a trivial problem for plenty of posters both here and on VM forums so lets put some balance into this.

I never said it was a trivial problem, I just said I didn't notice it until the exact problem was pointed out as I sit far enough back from the screen to not notice it.

Perfect Choice · 30-06-2011, 08:11

Quote:

Originally Posted by Lew

See the bolded part of my post that you obviously missed.

I never said it was a trivial problem, I just said I didn't notice it until the exact problem was pointed out as I sit far enough back from the screen to not notice it.

"Affects certain makes and models" does not define a quantity which is my point, so stating "many people weren't having the issue" can only be a presumption unless a survey has been done by VM of Tivo users.

Granted you didn't say trivial, saying it is not a trivial problem was my opinion of this fault. In my case as soon as the Tivo screen appeared after replacing my SA V+ I could immediately see the "softening" affect, I wish it wasn't immediately noticable for me!

I've tried adjusting my TV picture settings to reduce the affect which I have done to some extent at least, but the affect can still be seen. I wait "patiently" for the fix update.

30-06-2011, 09:30

Quote:

Originally Posted by Perfect Choice

....It is a shame VM see it as a "minor niggle" (which is how I see it) and don't see it needing an emergency patch release ...

It's a shame VM dont have a full time programmer working on it at all
Tivo should have an update at least once month until it's up to speed

fredtheted · 30-06-2011, 09:52

Quote:

Originally Posted by scgf

I was one of the first to report the problem and people were telling me it was the way my TV was set up, that picture quality is subjective, that they weren't having the issue so it must be me, that a VM techie should come out and check the signal - anything but admit it could be the wonderful TiVo.

I am vindicated, lol!

Too true, that it was the technician told me when he came to check my 'inferior 'picture on my Sony. He said it was because I had a LCD tv and should have a LED tv.

I wasn't having that 'whitewash' and sent my TIVO back. Perhaps if more people did this Virgin would treat this problem as urgent and not expect customers to wait until possibly September for this to be resolved.

I will not go return to TIVO until all problems have been resolved.

Stephen · 30-06-2011, 10:17

Quote:

Originally Posted by JethroUK

It's a shame VM dont have a full time programmer working on it at all
Tivo should have an update at least once month until it's up to speed

Who says they don't??

Somethings take a while to program and test before releasing, its not a simple straight forward thing as so many people on here seem to think.

---------- Post added at 09:17 ---------- Previous post was at 09:16 ----------

Quote:

Originally Posted by fredtheted

Too true, that it was the technician told me when he came to check my 'inferior 'picture on my Sony. He said it was because I had a LCD tv and should have a LED tv.

I wasn't having that 'whitewash' and sent my TIVO back. Perhaps if more people did this Virgin would treat this problem as urgent and not expect customers to wait until possibly September for this to be resolved.

I will not go return to TIVO until all problems have been resolved.

Thats utter nonsense, an LED and LCD are really the same tech, the screen is the same but its the way the screen is back lit that is different.

ntl.wotcha · 30-06-2011, 11:39

Quote:

Originally Posted by Stephen

Who says they don't??

Somethings take a while to program and test before releasing, its not a simple straight forward thing as so many people on here seem to think.

I agree somethings are quite complex and do need time, but you would think that changing the field order would be a single line of code or even just a true/false variable.

What is more likely is that VM have contractually agreed x number of releases per year and don't want to fork out extra money for an interim fix.

Stephen · 30-06-2011, 11:43

Quote:

Originally Posted by ntl.wotcha

I agree somethings are quite complex and do need time, but you would think that changing the field order would be a single line of code or even just a true/false variable.

What is more likely is that VM have contractually agreed x number of releases per year and don't want to fork out extra money for an interim fix.

Well you might think that is all that is needing done but changing that one line of code code have an effect on something else and they need to fully test it to make sure nothing else goes askew.

Lew · 30-06-2011, 12:49

Quote:

Originally Posted by Perfect Choice

"Affects certain makes and models" does not define a quantity which is my point, so stating "many people weren't having the issue" can only be a presumption unless a survey has been done by VM of Tivo users.

Well, given that in this thread it's been made apparent that Samsung TVs aren't affected and that Samsung TVs are quite popular I think it's pretty obvious that many won't have had the issue. It's not rocket science. Just because you and I have the issue on our TVs doesn't mean that we represent the majority of users.

NuclearWinter · 30-06-2011, 17:18

Quote:

Originally Posted by Lew

Well, given that in this thread it's been made apparent that Samsung TVs aren't affected and that Samsung TVs are quite popular I think it's pretty obvious that many won't have had the issue.

How is it apparent that Samsung TVs aren't affected when a number of us with Samsung TVs have reported having the problem?