*ALL* Speed Upgrade Discussion In Here Please (Part 4)
10-03-2005, 14:59
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#391
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Inactive
Join Date: Mar 2005
Age: 36
Services: NTL 2mb
Posts: 17
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Re: New Speed Upgrades 8th March. (Part 4)
As I have the xbox package, will I have to ring them up? could somebody that works for NTL let me know please. And if I do ring up who do I need to speak to about it?
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10-03-2005, 15:00
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#392
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Inactive
Join Date: Jun 2003
Location: Widley, Portsmouth
Age: 49
Services: SKY TV, Phone, Internet Xbox 360, PS3, PSP
Posts: 219
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Re: New Speed Upgrades 8th March. (Part 4)
I called up this morning asking about the box swap thing, seeing as i have a black pace box, and read on here that we need these to be swapped out, if you want to take the full advantage of the update. Phone up was told that earliest i could get a box swap out was April 5th, and that they could put my connection up to 1MB till that time.. was told to wait 2 hrs, then do a complete reboot.
Went out for 3 hrs.. came back did the complete reboot as was told to, had didly squat for connection.
Called Tech support: 5 rings later am speaking to em. Turns out that they had hit my box, with 1mb, but deleted a file. 5-10 mins later still on the phone, seems something is screwy with my router, guy i am speaking really is trying to help..... Give up connect straight to my computer and i am connected.
I am quite shocked at the speed my call was answered.
I didnt think NTL did tech support for Routers.
Seems to me like NTL's customer service is getting alot better!
WELL DONE NTL!!
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10-03-2005, 15:01
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#393
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 4)
Quote:
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Originally Posted by Phil136
As I have the xbox package, will I have to ring them up? could somebody that works for NTL let me know please. And if I do ring up who do I need to speak to about it?
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yes ring C/s go to the option for upgrade package mention u have xbox live like i did and they will reset and restore everything then upgrade u there and then good luck 
im on 3meg and ie loads up in 0.00 secs im impressed
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10-03-2005, 15:04
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#394
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Inactive
Join Date: Mar 2005
Age: 36
Services: NTL 2mb
Posts: 17
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Re: New Speed Upgrades 8th March. (Part 4)
Quote:
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Originally Posted by chris1234
yes ring C/s go to the option for upgrade package mention u have xbox live like i did and they will reset and restore everything then upgrade u there and then good luck
im on 3meg and ie loads up in 0.00 secs im impressed |
Thanks alot man 
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10-03-2005, 15:06
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#395
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 4)
no problem at all 
BTW NTL saying they will auto do ur upgrade is B/S they just want u off the line  manual upgrades are going out all over.. dunno what NTL must be playing at .... 
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10-03-2005, 15:34
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#396
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Inactive
Join Date: Oct 2003
Location: Gloucester
Posts: 240
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Re: New Speed Upgrades 8th March. (Part 4)
Quote:
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Originally Posted by chris1234
no problem at all
BTW NTL saying they will auto do ur upgrade is B/S they just want u off the line manual upgrades are going out all over.. dunno what NTL must be playing at .... |
no this is not bs
ntl will be doing automatic upgrades they just have not been started yet
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10-03-2005, 15:45
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#397
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Inactive
Join Date: Dec 2003
Age: 45
Services: SkyQ 2TB - Multiroom x3,
VM 350Mb cable broadband.
Posts: 702
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Re: New Speed Upgrades 8th March. (Part 4)
Thanks for the Rep's peeps but honestly it was nothing, i would have just got my friend who I worked with to push a couple through as his redundancy was delayed as he accepted a secondment into the accounts department for 3 months, sadly he will be leaving at the end of this month and thats another good guy NTL have lost.
----
Also to DarthYoda, yes if you can access the autoreg site and no others then try re-provisioning.
Im 100% sure that will get you back online.
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10-03-2005, 15:52
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#398
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 4)
Quote:
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Originally Posted by nostra
no this is not bs
ntl will be doing automatic upgrades they just have not been started yet
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i meant its B/S at the moment as its not happening yet.. so i had it done manually worked a treat
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10-03-2005, 15:54
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#399
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Inactive
Join Date: Oct 2003
Location: Gloucester
Posts: 240
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Re: New Speed Upgrades 8th March. (Part 4)
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Originally Posted by chris1234
i meant its B/S at the moment as its not happening yet.. so i had it done manually worked a treat |
you liking the speed then
just downloading a linux iso...
** Yes i mean a linux iso and nothing illegal!! **
getting 222KB/s
sweet as candy
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10-03-2005, 16:03
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#400
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 4)
Quote:
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Originally Posted by nostra
you liking the speed then
just downloading a linux iso...
** Yes i mean a linux iso and nothing illegal!! **
getting 222KB/s
sweet as candy |
like??? u mean love just downloaded a single music file in 10 seconds going at 355kb/ps  eminem --- just lose it
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10-03-2005, 16:06
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#401
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Inactive
Join Date: Mar 2005
Age: 36
Services: NTL 2mb
Posts: 17
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Re: New Speed Upgrades 8th March. (Part 4)
It is being done within the next 20 minutes hopefully
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10-03-2005, 16:07
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#402
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 4)
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Originally Posted by Phil136
It is being done within the next 20 minutes hopefully
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gr8
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10-03-2005, 16:33
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#403
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In the corner, sulking.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,041
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Re: New Speed Upgrades 8th March. (Part 4)
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Originally Posted by th'engineer
how come you have it and i dont  same UBR
bet its someoneplaying with my config |
You don't do irony then Steve.
I still have my trusty Pace 2000 until next Wednesday (Ntl did offer any date next week ) when I am having it swapped out.
I even fired up my ultra reliable Zen dial up account for a few minutes just so that I could appreciate my 750k speed. 
Everything comes to he who waits.
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10-03-2005, 17:08
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#404
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 45
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,732
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Re: New Speed Upgrades 8th March. (Part 4)
Thanks to Debs I have BB again. Apparently it is the Broadband + that caused my service to stop working.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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10-03-2005, 17:08
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#405
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Inactive
Join Date: Jun 2004
Location: Cheshire, UK
Age: 41
Services: Samsung STB BB 4MB
Posts: 52
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Re: New Speed Upgrades 8th March. (Part 4)
anyone know when wirral, merseyside will be upgraded?
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