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*ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Old 10-03-2005, 13:39   #376
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Re: New Speed Upgrades 8th March. (Part 4)

Downstream2845 Kbps (355.6 KB/sec)3072 Kbps
Upstream286 Kbps (35.8 KB/sec)308 Kbps yay

for the manchester bolton area is ready for upgrade if ucant do it on the internet ring C/S go to package changes!!! and request it i was nice and he helped me alot .. thanks NTL and thanks to all of you who have contributed towards me in this forum to all those who hasent received the update i hope you do very soon!!!
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Old 10-03-2005, 13:44   #377
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Re: New Speed Upgrades 8th March. (Part 4)

I upgraded to 3MB on tuesday but since yesterday afternoon. I have not been able to access the net. I can ping sites ut nothin else is workin. Tech support said it was the new speeds causing problems. any one else?
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Old 10-03-2005, 13:46   #378
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Re: New Speed Upgrades 8th March. (Part 4)

Quote:
Originally Posted by DarthYoda
I upgraded to 3MB on tuesday but since yesterday afternoon. I have not been able to access the net. I can ping sites ut nothin else is workin. Tech support said it was the new speeds causing problems. any one else?
u cud try a reinstall of windows? lol i had to do it last night sux
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Old 10-03-2005, 13:49   #379
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Re: New Speed Upgrades 8th March. (Part 4)

Sounds like your modem could have gone into pre-reg state? A NTL techie was telling me about these problems yesterday - and advising me not to upgrade.

Not saying its that, but could be a possibility.
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Old 10-03-2005, 13:49   #380
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Re: New Speed Upgrades 8th March. (Part 4)

seems like nobody can mend my problem.

Rang about 5 times, I'm not even fussed if CS don't want to upgrade me on the phone, but the message about my modem not being registered to me on the upgrade page is my concern.

After ringing 3 times, first being told its automatic, the second being told its automatic and that the error is perfectly normal (I tried telling the guy it didn't sound very normal) and the third time the nice lady said she'd do my modem there and then, and to reboot in 15mins or so and the problem with the account was missing some details. And the modem is registered to the account.

That was last night.
Still no change upgrade, but still getting the same error message about the account. I don't even mind waiting for it to be automatic, I'm quite concerned now.
Is there anyone I can PM who is able to help me as it seems nobody understands the problem.
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Old 10-03-2005, 13:50   #381
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Re: New Speed Upgrades 8th March. (Part 4)

Does antbody know when cm20 is going to be upgraded, i've been off sick and my modem has been off since sunday, i'll keep my modem on for the time being
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Old 10-03-2005, 13:52   #382
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Re: New Speed Upgrades 8th March. (Part 4)

Well I rang up CS today and had some more progress... The representative actually had a clue what I was talking about!!

She said that I can't have my STB (I have an old Pace one) upgraded until April 4th and to phone back to make an appointment around March 21st.

I asked her if I can have my speed upgraded to 1mb in the mean time and she said "It's a bit risky 'cos the boxes are only rated up to 1mbit" So I said "do you fancy risking it?" and she did.

So I went from 750K to 1Mbit, and hopefully doubling it in April
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Old 10-03-2005, 13:53   #383
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Re: New Speed Upgrades 8th March. (Part 4)

my speed maxes out at 355kb/ps that fast ?
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Old 10-03-2005, 13:56   #384
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Re: New Speed Upgrades 8th March. (Part 4)

Quote:
Originally Posted by Gogogo
Not just the communicating. People these days expect things to happen now and have lost the power of patience. The I want it now brigade is becoming a problem.

I blame Freddie Mercury.
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Old 10-03-2005, 13:58   #385
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Re: New Speed Upgrades 8th March. (Part 4)

Rutherglen/Glasgow area has been upgraded, I just called CS and they upgraded me to 3mb from 1.5mb. Happy now, thanx NTL!
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Old 10-03-2005, 14:00   #386
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Re: New Speed Upgrades 8th March. (Part 4)

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Originally Posted by Cerberus
Rutherglen area has been upgraded, I just called CS and they upgraded me to 3mb from 1.5mb. Happy now, thanx NTL!
U can update ur profile now
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Old 10-03-2005, 14:07   #387
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Re: New Speed Upgrades 8th March. (Part 4)

Good idea.
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Old 10-03-2005, 14:40   #388
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Re: New Speed Upgrades 8th March. (Part 4)

Quote:
Originally Posted by mcfc2134
Sounds like your modem could have gone into pre-reg state? A NTL techie was telling me about these problems yesterday - and advising me not to upgrade.

Not saying its that, but could be a possibility.
Sounds about right as I can access the pre reg site. Would going through the site again solve the problem?
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Old 10-03-2005, 14:50   #389
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Re: New Speed Upgrades 8th March. (Part 4)

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I blame Freddie Mercury.

 
Old 10-03-2005, 14:56   #390
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Re: New Speed Upgrades 8th March. (Part 4)

Can't upgrade to 2MB until the bill has come through for this month. Oh well, at least I have 1MB
 
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