Please document any V6 issues here.
25-01-2018, 20:09
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#376
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Please document any V6 issues here.
Quote:
Originally Posted by heavyside
Curious. Yesterday two channels vanished from my favourites list, a Sky Sports HD channel and a Eurosport HD channel and I needed to re-select them to put them back. Now today I noticed that BBC 4 HD had vanished. This happened to both my V6 boxes. I am wondering if this has something to do with the switch to MPEG 4 that's been mentioned elsewhere on the forum or is it indicative of a problem?
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I lost a Sky Sports HD and a BT Sports HD channel from my favourites list - can't see why as the channel numbers are unchanged????
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26-01-2018, 07:24
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#377
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,620
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Raider999
I lost a Sky Sports HD and a BT Sports HD channel from my favourites list - can't see why as the channel numbers are unchanged????
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Spider's last post explains this!
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26-01-2018, 08:37
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#378
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: Please document any V6 issues here.
Last night my V6 stopped twice while we and the cat were watching the BBC1 HD channel. Very annoying as he likes the Big Cats show. The second stop was later.
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26-01-2018, 09:57
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#379
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,620
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Re: Please document any V6 issues here.
Quote:
Originally Posted by arcimedes
Last night my V6 stopped twice while we and the cat were watching the BBC1 HD channel. Very annoying as he likes the Big Cats show. The second stop was later.
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Maybe you just need to give the V6 a re-boot. I used to do this practically every week with my old Tivo. It does tend to sort this kind of issue out if it's a problem with your device.
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26-01-2018, 11:26
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#380
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: Please document any V6 issues here.
Quote:
Originally Posted by OLD BOY
Maybe you just need to give the V6 a re-boot. I used to do this practically every week with my old Tivo. It does tend to sort this kind of issue out if it's a problem with your device.
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Well it didnt really sort it out very well due to it stopping an hour later! i've never really bothered with scheduling a reboot as I have never had many problems.
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26-01-2018, 14:49
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#381
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Please document any V6 issues here.
Quote:
Originally Posted by arcimedes
Well it didnt really sort it out very well due to it stopping an hour later! i've never really bothered with scheduling a reboot as I have never had many problems.
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Switched to my V6 this morning - BBC 1HD seemed to have froze - changed channels a couple of times and it cured it.
I too never do a reset unless it is necessary
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26-01-2018, 16:20
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#382
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,620
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Raider999
Switched to my V6 this morning - BBC 1HD seemed to have froze - changed channels a couple of times and it cured it.
I too never do a reset unless it is necessary
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I don't think it's necessary to do a routine reboot with the V6, but I used to get problems with my old Tivo if I didn't.
I would only do a reboot for my V6 if I discovered that the box was not working properly.
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17-02-2018, 21:27
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#383
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cf.mega poster
Join Date: Jan 2008
Posts: 10,182
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Re: Please document any V6 issues here.
Twice during the last week my V6 has lost all sound, even the sounds made when you use the remote.
A reboot is needed to restore the audio.
Anyone else experienced this?
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17-02-2018, 21:35
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#384
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,223
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Re: Please document any V6 issues here.
Quote:
Originally Posted by RichardCoulter
Twice during the last week my V6 has lost all sound, even the sounds made when you use the remote.
A reboot is needed to restore the audio.
Anyone else experienced this?
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I've had the sound 'burble' s couple of times and had to reboot. A common fault apparently.
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18-02-2018, 12:01
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#385
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Inactive
Join Date: Feb 2010
Location: Fleet, Hampshire
Services: VIP(300BB)
2xV6 Boxes
Posts: 344
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Re: Please document any V6 issues here.
There is a lot of chatter on the new V6 thread about WiFi diagnostics. This made me look at mine. I noticed that the one in the room with the SHUB3 is set to 5 Ghz whereas the one in the Living Room is set to 2.4Ghz. Is this something under my control? I'm not ALWAYS able to stream recordings between the two boxes and wondered if this could be an issue?
Last edited by The Yank; 18-02-2018 at 12:06.
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18-02-2018, 12:04
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#386
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,223
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Re: Please document any V6 issues here.
Quote:
Originally Posted by The Yank
There is a lot of chatter on the new V6 thread about WiFi diagnostics. This made me look at mine. I noticed that the one in the room with the SHUB3 is set to 5 Mhz whereas the one in the Living Room is set to 2.4Mhz. Is this something under my control? I'm not ALWAYS able to stream recordings between the two boxes and wondered if this could be an issue?
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5mhz is usually best, try it and see if it's an improvement? You should have a choice of WiFi networks.
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18-02-2018, 12:06
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#387
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Inactive
Join Date: Feb 2010
Location: Fleet, Hampshire
Services: VIP(300BB)
2xV6 Boxes
Posts: 344
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mr K
5mhz is usually best, try it and see if it's an improvement? You should have a choice of WiFi networks.
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Is what I thought but how do I change it?
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18-02-2018, 12:16
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#388
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cf.mega poster
Join Date: Jun 2003
Posts: 8,924
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Re: Please document any V6 issues here.
If you have a SuperHub 3, by default both networks have the same name. You'll have to log into the hub and rename one or both of them so you can specifically select them, if this hasn't been done already. Then go into the network settings on the V6, and choose the 5GHz one.
However, in a few weeks there should be a V6 software update which will automatically connect to the best one if they have the same name, so you might just be better off leaving it.
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18-02-2018, 12:21
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#389
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Inactive
Join Date: Feb 2010
Location: Fleet, Hampshire
Services: VIP(300BB)
2xV6 Boxes
Posts: 344
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Re: Please document any V6 issues here.
Quote:
Originally Posted by spiderplant
If you have a SuperHub 3, by default both networks have the same name. You'll have to log into the hub and rename one or both of them so you can specifically select them, if this hasn't been done already. Then go into the network settings on the V6, and choose the 5GHz one.
However, in a few weeks there should be a V6 software update which will automatically connect to the best one if they have the same name, so you might just be better off leaving it.
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ok thanks for the reply - I'm not comfortable messing with things so will take your advice and wait
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18-02-2018, 12:48
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#390
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ofc.founder_member
Join Date: Mar 2005
Location: Camberley
Services: VIP 60
Posts: 894
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Re: Please document any V6 issues here.
Quote:
Originally Posted by spiderplant
If you have a SuperHub 3, by default both networks have the same name. You'll have to log into the hub and rename one or both of them so you can specifically select them, if this hasn't been done already. Then go into the network settings on the V6, and choose the 5GHz one.
However, in a few weeks there should be a V6 software update which will automatically connect to the best one if they have the same name, so you might just be better off leaving it.
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Could you let me know where you rename the networks as I can't see where this can be done - thanks.
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