*ALL* ntl Cap Discussion Here Please.

[andrew_wallasey]

Originally Posted by Mick

I will not tell you again. Please do not tell others what to do on this board, you are not a member of the team and thus are in no position to dictate to others what they can and cannot post here.

So you think it is constructive moaning on here about it? Surely speaking to NTL would be much more constructive.

[Neil]

Originally Posted by andrew_wallasey

So you think it is constructive moaning on here about it? Surely speaking to NTL would be much more constructive.

Following on from the OP's decision to post here, he/she has now taken the advice given & got him/herself an ADSL line.

Seeing as ntl would not support his/her issue if 'cap breaking' whilst using his/her residential connection, the OP has taken their business to someone who will support it.

So posting here has been more constructive than speaking to ntl, yes.

Originally Posted by andrew_wallasey

So you think it is constructive moaning on here about it? Surely speaking to NTL would be much more constructive.

Just because you might not be eager to listen other peoples problems and issues doesn't mean everybody is the same as you. This may of escaped your attention but this is a discussion forum, where members come to discuss feedback and post issues with their ntl service. So stop telling others who have issues, to keep quiet about them on here. Thanks.

[etccarmageddon]

Originally Posted by Rone

Well i took the advice of the people who told us "if you dont like it go elsewhere".
So i get 2meg adsl with nildram on the 24th. It suits my needs even tho its dearer than the 3meg at NTL will be.

People speak very highly of Nildram and I believe you get a significantly higher GB allowance per month than NTL currently view as acceptable. I personally will be sticking with NTL until they force me to leave!

[andrew_wallasey]

Originally Posted by Neil

Following on from the OP's decision to post here, he/she has now taken the advice given & got him/herself an ADSL line.

Seeing as ntl would not support his/her issue if 'cap breaking' whilst using his/her residential connection, the OP has taken their business to someone who will support it.

So posting here has been more constructive than speaking to ntl, yes.

How can it be constructive this is a cable resource web site? Not "If you have a problem use ADSL". Surely everyone getting together and making their voices heard would be more constructive.
____________

Originally Posted by Mick

Just because you might not be eager to listen other peoples problems and issues doesn't mean everybody is the same as you. This may of escaped your attention but this is a discussion forum, where members come to discuss feedback and post issues with their ntl service. So stop telling others who have issues, to keep quiet about them on here. Thanks.

I am interesting in peoples problems and issues but when people just carry on saying the same thing for months going round and round in circles, I start to find it serious.

On the whole the people who have issues in this topic are not looking for advice/help/etc. They are just wanting to have a moan for the sake of it.

Im really starting to love the "im not downloading warez/mp3's/etc, im just downloading linux".

[Hans Gruber]

Originally Posted by etccarmageddon

People speak very highly of Nildram and I believe you get a significantly higher GB allowance per month than NTL currently view as acceptable. I personally will be sticking with NTL until they force me to leave!

Likewise, until I'm forced out I'm staying put. If NTL offered me a 512k uncapped service for £23 a month (like most ADSL providers) I'd stay a customer of theirs indefinately. They've already lost my TV custom, it's up to them if they want to lose my broadband custom aswell.

Originally Posted by andrew_wallasey

How can it be constructive this is a cable resource web site? Not "If you have a problem use ADSL". Surely everyone getting together and making their voices heard would be more constructive.

I think the member you was telling to 'stop moaning' was trying to be constructive on here. In anycase I am not sitting here holding this particular discussion with you so please allow for this thread to get back on topic. Thanks.

Yada yada yada, no one seems to have been able to answer any of my questions yet, like how Demon somehow continue to exist or if I can get a business service to my house for an extra £4/month. I am about to try to contact NTL about the business thing, and will report back.

[andrew_wallasey]

Originally Posted by mojo

Yada yada yada, no one seems to have been able to answer any of my questions yet, like how Demon somehow continue to exist or if I can get a business service to my house for an extra £4/month. I am about to try to contact NTL about the business thing, and will report back.

Just order it and say you have a small business at your address.

Originally Posted by mojo

Yada yada yada, no one seems to have been able to answer any of my questions yet, like how Demon somehow continue to exist or if I can get a business service to my house for an extra £4/month. I am about to try to contact NTL about the business thing, and will report back.

Most people on the forum are busy you know. It can take time for some to answer every single question that is fired at them, be patient.

[ian@huth]

Originally Posted by mojo

Yada yada yada, no one seems to have been able to answer any of my questions yet, like how Demon somehow continue to exist or if I can get a business service to my house for an extra £4/month. I am about to try to contact NTL about the business thing, and will report back.

Many companies still exist even though they may be unprofitable. Some of these may have changed hands once or twice for different reasons. Just because Demon still exists doesn't mean that it is profitable. NTL and TW still exist and look at the financial history of those.
____________

There are details about NTL Business at http://business.ntl.com/product_solu...band/index.php

Broadband Lite (single user) †“ 1.5Mb for only £34.99 a month!
Broadband (multi user/network) †“ 1.5Mb for only £89.99 a month
Broadband (multi user/network) †“ 750K for only £59.99 a month
Broadband Lite (single user) - 750K for only £24.99 a month!

These alll have a 24 month contract

[SMHarman]

Originally Posted by ianathuth

Don't know anything about NTL Business, sorry.

Many companies still exist even though they may be unprofitable. Some of these may have changed hands once or twice for different reasons. Just because Demon still exists doesn't mean that it is profitable. NTL and TW still exist and look at the financial history of those.

http://www.thus.co.uk/pdf/tpr2004-11-15a.pdf
Demon - the internet brand from Thus
If you read this statement it talks of profit 0 times.
It talks of customer retention
EBIDTA, Turnover, Debt Reduction and Cashflow.
Thus lost 29M in the 6 months to 30/09/04.

[Stuart]

Originally Posted by Chrysalis

Guys I think you have really lost the plot.

point me to a post that says I think I am paying for a business connection.

You now are so desperate that you have resorted to attacking me (I dont care shows how low you have stooped to)

"Customer: "I'd like to report NTL for bad service."
Trading Standards: "What happened?"
Customer: "Well, I was trying to run a business using my NTL home account and the connection failed."
Trading Standards: "Good bye.""

O_O

Erm, I am slightly surprised you thought I was attacking you. I wasn't. My point was that you appeared to be encouraging the person who posted that the cap would affect their business. I was trying to point out that, as this use is against the terms and conditions of service, trading standards would not actually do anything.


As you stated, where NTL has failed a consumer, that consumer has the right to complain. He or she also has the right to go elsewhere if he or she should decide to.

Well its news to me I am trying to run a business on my connection, again you guys really are stooping low.

I run a hosting service from 100mbit lines that have nothing to do with NTL. GET WITH IT!!!!

Fair enough, although I never said you were running a business from your connection.

Here is my joke.

Customer "Hi I just tried to watch some hdtv of a service I subscribed but all of a sudden my internet stopped working"
NTL rep "Hold on sir let me check if all is ok with your account"
NTL rep "IT seems you have hit your 40 gig limit for this month sir, you will have to wait until next month or we can change you over to a business line service"
Customer "But I dont run a business I just watch hdtv and download my linux iso's for my code development"
NTL rep "Then sir we must ask you to leave and cease your service with us, you are the type of customer we dont want, we are here to profit of every SINGLE customer and are greedy you must understand this sir"
Customer "Umm ok, good bye"
NTL rep "Goodbye sir"

Very funny. Have NTL announced what they will do if you go over your limit? AFAIK they have not, but were looking at charging extra for those that go over, not just blindly cutting people off.
____________

Originally Posted by Nemesis

<snip>
Running a business, or even connecting to a business network, using VPN's etc are not something that NTL endorse.
<snip>

I use VPN to connect to my work network. When the old Pace box I had started crashing whenever I used VPN, I phoned NTL to report a fault, I was told that use of VPN was tolerated but not supported on home connections.

Luckily, the Samsung box I now have has no trouble with it.

[Rone]

Originally Posted by etccarmageddon

People speak very highly of Nildram and I believe you get a significantly higher GB allowance per month than NTL currently view as acceptable. I personally will be sticking with NTL until they force me to leave!

Nildram have no d\load limit at all, so as you can see, i'm happier to pay more for a "slower " [if you like] service just so as i dont have to watch what i, or my kids, do.
I tried ringing ukonline about there 8meg [i'm in range at the exchange and can get it] but couldnt get through at 5 attempts. That sort of made me wonder if its hard to sign up, whats the after sales\support like?
That and Nildram are spoken of pretty highly.
Hopefully one day NTL might want my custom "back", and to be honest with you i would "re-join" as and when i dont have to worry.

[Chrysalis]

To neil and others thanks for explaining your comments, and yes I understand what you said.

21. Residential Use Only

The Services and the Equipment are only provided under this Agreement for residential customers and for residential use only. The Services or any part of them cannot be sold for money or monies worth.

We have no liability, whether due to our negligence or otherwise, for any losses incurred by any business, trade or profession carried on by you or any other person using the Services or the Equipment.

Ok, I use my connection for personal use, there is 1 link to my company with my connection and that is I connect to my servers using it, NTL has never caused me loss of earning's but if it ever did happen then I wouldnt try and hold them to it I understand the residental usage part.

I also admit if I was helping someone to claim on a business use for a residental line I was wrong.