NTL offering package to challenge talk talk
09-05-2006, 17:58
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#331
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Inactive
Join Date: May 2006
Posts: 8
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Re: NTL offering package to challenge talk talk
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Originally Posted by stuartw101
Hey, i hope someone can give me some advice. I currently have:
1 x Family plus Sports and Movies - £52.50
4 x Additional Set top box rent - £60
1 x 1MB BB - £17.99
1 x Standard 321 telephone - £0
1 x Line rental with tv pack - £0
What do you think i can get the prices down to or any upgrades? I have been a customer since ntl started, around 8/9 years.
Thanks for your help.
Stuart
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decide what is the most important and push for that .. if you want fast bb .. or more tv stuff .. but i am sure they will go as low as 1/2 of ur bill now. I was averging about 60£ and now should averg about 30£ isch ..
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09-05-2006, 18:00
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#332
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Inactive
Join Date: May 2006
Posts: 9
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Re: NTL offering package to challenge talk talk
I managed to get some sort of discount, after ringing them up.
Before:
1 x Family plus Sports and Movies - £52.50
4 x Additional Set top box rent - £60
1 x 1MB BB - £17.99
1 x Standard 321 telephone - £0
1 x Line rental with tv pack - £0
Total: £130.49 (not including calls i pay for)
After:
1 x Family plus Sports and Movies - £42.50( 6 months only)
4 x Additional Set top box rent - £45
1 x 2MB BB - £12.50
1 x Standard 321 telephone - £0
1 x Line rental with tv pack - £0
Total: £110 (not including calls i pay for)
Do you think i could have got a better deal? If so what could i try and get? I can't see how i can get a better deal as the tv package is the same as sky's price wise i believe, sky charge £10 a box so thats almost identical. Maybe i could get a better telephone package for free?
Thanks
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09-05-2006, 18:45
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#333
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Inactive
Join Date: Jun 2003
Location: Leicestershire
Age: 60
Posts: 380
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Re: NTL offering package to challenge talk talk
well got my bill and guess what the changes show but the amount i usually pay is still the same £50 a month, so just got off of the phone to retentions and the guy says that the amount i really ows is only £7.48 but the bill was generated before the discounts and it's best to pay the full bill as i will be in credit next month! is he just stringing me along? and does this sound right?
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09-05-2006, 19:23
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#334
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Inactive
Join Date: May 2006
Posts: 8
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Re: NTL offering package to challenge talk talk
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Originally Posted by DES_1001
well got my bill and guess what the changes show but the amount i usually pay is still the same £50 a month, so just got off of the phone to retentions and the guy says that the amount i really ows is only £7.48 but the bill was generated before the discounts and it's best to pay the full bill as i will be in credit next month! is he just stringing me along? and does this sound right?
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wait till next month .. it is probbaly true i would think as they charge in advanced. give them the benefit of doubt and wait till next bill .. wright down names of who you speak to, and ask allways that they confirm the changes on your account.
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09-05-2006, 19:46
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#335
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Inactive
Join Date: Dec 2003
Location: Coventry
Posts: 1,003
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Re: NTL offering package to challenge talk talk
Could someone please tell me what the "Talk Talk" offer is and could I just change back to BT to get this offer. I have the 2 meg bb @ £24.99 and a telephone line, could I make any savings ?
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09-05-2006, 20:20
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#336
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Inactive
Join Date: Jun 2003
Posts: 6,058
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Re: NTL offering package to challenge talk talk
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Originally Posted by banjo
Could someone please tell me what the "Talk Talk" offer is and could I just change back to BT to get this offer. I have the 2 meg bb @ £24.99 and a telephone line, could I make any savings ?
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www.talktalk.co.uk
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09-05-2006, 20:22
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#337
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Inactive
Join Date: Dec 2003
Location: Coventry
Posts: 1,003
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Re: NTL offering package to challenge talk talk
Thank you Neil
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09-05-2006, 21:38
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#338
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cf.mega poster
Join Date: Sep 2003
Posts: 12,050
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Re: NTL offering package to challenge talk talk
Quote:
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Originally Posted by stuartw101
Hey, i hope someone can give me some advice. I currently have:
1 x Family plus Sports and Movies - £52.50
4 x Additional Set top box rent - £60
1 x 1MB BB - £17.99
1 x Standard 321 telephone - £0
1 x Line rental with tv pack - £0
What do you think i can get the prices down to or any upgrades? I have been a customer since ntl started, around 8/9 years.
Thanks for your help.
Stuart
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haha, you ok paying £100+ to watch tv and then skimp on the broadband
I know its not just you but broadband is so devalued by consumers here.
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10-05-2006, 01:33
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#339
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Inactive
Join Date: Dec 2003
Services: TiVo, V+ HD, 152Mb BB, Superhub 2ac, Talk XL
Posts: 105
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Re: NTL offering package to challenge talk talk
I got the following packages at the moment:
Family Pack £30.00
2mbit Broadband £24.99
I'm going to want to cancel the digital TV (gonna get Sky!) so what kind of deal can I expect for 10mbit broadband and telephone (talk unlimited 24 + line rental)? £20.99?
I seriously am considering TalkTalk but I've been with ntl for over 10 years and if they can match the broadband and telephone with them for me I'll be sticking with ntl.
Also, whats the latest cable modem ntl are giving their broadband customers? I'm currently connecting through a Samsung STB but I won't have that much longer.
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10-05-2006, 08:19
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#340
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Inactive
Join Date: May 2006
Posts: 8
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Re: NTL offering package to challenge talk talk
Quote:
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Originally Posted by Vegeta
I got the following packages at the moment:
Family Pack £30.00
2mbit Broadband £24.99
I'm going to want to cancel the digital TV (gonna get Sky!) so what kind of deal can I expect for 10mbit broadband and telephone (talk unlimited 24 + line rental)? £20.99?
I seriously am considering TalkTalk but I've been with ntl for over 10 years and if they can match the broadband and telephone with them for me I'll be sticking with ntl.
Also, whats the latest cable modem ntl are giving their broadband customers? I'm currently connecting through a Samsung STB but I won't have that much longer.
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i had a simular situation, cancel tv keep bb and phone, they price matched the talktalk offer 20.99 for 10mbit, phone, tu24 + 5£ for basic tv. so 20.99 should be your aim for phon/bb ..
but if you are going with sky for tv .. sky is going to offer a very competitive adsl/tv/phone packge in the near future (next few month i would think).
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10-05-2006, 14:25
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#341
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Inactive
Join Date: Apr 2004
Location: Wherever I lay my hat, thats my home...
Services: Dispensing wit and wisdom in so far as I am able .
P3 500Mhz/ 2Mb BB when it works,no Tv,n
Posts: 1,067
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Re: NTL offering package to challenge talk talk
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Originally Posted by Neil
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Dont bother emailing them though as they dont reply..sounds familiar?
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10-05-2006, 14:40
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#342
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Inactive
Join Date: Jun 2003
Location: Manchester
Posts: 5,638
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Re: NTL offering package to challenge talk talk
I rang 'em and I'm currently on 1meg for £10 which expires in a couple of months - told 'em I wanted to cancel due to talk talk and customer services offered me 1meg for £10 forever - told them I wanted the increased speed talktalk offered so no thanks.
Got transferred to a retentions professional who said that as I'd been with NTL for a long time he could offer 10meg for £10 a month which I accepted instead of taking my custom elsewhere. Now before you suggest NTL are losing business on this - I hardly use my connection - my monthly usage probably is in the region of 2gigs.
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10-05-2006, 14:44
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#343
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Inactive
Join Date: May 2006
Posts: 8
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Re: NTL offering package to challenge talk talk
Quote:
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Originally Posted by etccarmageddon
I rang 'em and I'm currently on 1meg for £10 which expires in a couple of months - told 'em I wanted to cancel due to talk talk and customer services offered me 1meg for £10 forever - told them I wanted the increased speed talktalk offered so no thanks.
Got transferred to a retentions professional who said that as I'd been with NTL for a long time he could offer 10meg for £10 a month which I accepted instead of taking my custom elsewhere. Now before you suggest NTL are losing business on this - I hardly use my connection - my monthly usage probably is in the region of 2gigs.
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nice deal! .. i cant imagen that they lose money just the margin gets smaller and smaller ..
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10-05-2006, 14:45
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#344
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Inactive
Join Date: Jun 2003
Location: Manchester
Posts: 5,638
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Re: NTL offering package to challenge talk talk
as I was paying £10 a month they're getting the same money and unless I become more interested in the internet thus using it more, the profit is same as before.
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10-05-2006, 18:29
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#345
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Inactive
Join Date: May 2006
Posts: 9
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Re: NTL offering package to challenge talk talk
Quote:
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Originally Posted by stuartw101
I managed to get some sort of discount, after ringing them up.
Before:
1 x Family plus Sports and Movies - £52.50
4 x Additional Set top box rent - £60
1 x 1MB BB - £17.99
1 x Standard 321 telephone - £0
1 x Line rental with tv pack - £0
Total: £130.49 (not including calls i pay for)
After:
1 x Family plus Sports and Movies - £42.50( 6 months only)
4 x Additional Set top box rent - £45
1 x 2MB BB - £12.50
1 x Standard 321 telephone - £0
1 x Line rental with tv pack - £0
Total: £100 (not including calls i pay for)
Do you think i could have got a better deal? If so what could i try and get? I can't see how i can get a better deal as the tv package is the same as sky's price wise i believe, sky charge £10 a box so thats almost identical. Maybe i could get a better telephone package for free?
Thanks
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Anyone? Sorry to post again  Just need soem advice, basically so i can back up what im saying when on the phone to them.
Thanks once again
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