08-03-2005, 08:20
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#331
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Inactive
Join Date: Aug 2004
Location: London
Posts: 1,267
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Re: New Speed Upgrades 8th March. (Part 3)
Out of interest, on tier migration (manual), I know 1.5Mb>3Mb works, but does 750k>2Mb?
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08-03-2005, 08:22
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#332
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Inactive
Join Date: Jan 2004
Posts: 216
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Re: New Speed Upgrades 8th March. (Part 3)
We have one of the original Business Essentials Cable modems, currently on 1.5 Meg speed. No sign of any upgrade in speeds here in Shepshed for that modem and no mechansim I know of, such as a web page, to upgrade.
Phoned Business customer support and they know nothing about a plan to upgrade Business Cable modems, he seemed to think the increase from 1 to 1.5 MB was new!
Anybody know if and when business cables modems will get the speed increase, please?
APS
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08-03-2005, 08:24
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#333
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Inactive
Join Date: Dec 2004
Posts: 3,403
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Neil
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Neil, I had posted that earlier in this thread 
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08-03-2005, 08:26
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#334
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Inactive
Join Date: Jun 2003
Location: Manchester
Posts: 5,638
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Neil
That's Baguely area isn't it?
If so, that's Bromley.
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Ellesemere port is near Chester - about 35 miles west from Baguley. I'm pretty sure it's Ex C and W.
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08-03-2005, 08:29
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#335
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Inactive
Join Date: Jan 2004
Posts: 2,379
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Re: New Speed Upgrades 8th March. (Part 3)
just upgraded in Warfield
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08-03-2005, 08:31
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#336
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Inactive
Join Date: Mar 2005
Location: Leamington Spa
Services: 50mbit V+HD
Posts: 20
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by jrhnewark
Out of interest, on tier migration (manual), I know 1.5Mb>3Mb works, but does 750k>2Mb?
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yep it gives you the option of which tier to select 
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08-03-2005, 08:33
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#337
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: New Speed Upgrades 8th March. (Part 3)
Upgrade website doen't show the new tiers here for existing customers but does for new customers. First time I checked the site it told me I couldn't get broadband at all and I know I input the correct details as previous entries come up when you put the first letter in the input box.
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08-03-2005, 08:34
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#338
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 57
Posts: 10,571
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Re: New Speed Upgrades 8th March. (Part 3)
gonna have to wait till i get home to find out 
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08-03-2005, 08:37
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#339
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Inactive
Join Date: Dec 2003
Location: Stoke on Trent
Services: Virgin Tivo
Premeire collection
152mb broadband
Posts: 224
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Re: New Speed Upgrades 8th March. (Part 3)
Stoke on Trent has been done.. ST9 here. (ex cable and wireless area)
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08-03-2005, 08:38
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#340
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Inactive
Join Date: May 2004
Posts: 92
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Re: New Speed Upgrades 8th March. (Part 3)
The upgrade link displays this page:
Mail Box Error An error has occured whilst trying to retrieve your mailbox details. ( WrongSecurity in page validate). If you need further help, please contact our customer support (0800 052 2000).
When you call customer support, you may be asked for the following information: Application ntl: Broadband Internet - Connection Speed Upgrade Date & Time 08/03/2005 at 09:36 Your username
Your Cable Modem Mac Address unable to detect
please look on the cable modem or cable modem packaging Your Surname
Your Postcode
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08-03-2005, 08:38
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#341
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Inactive
Join Date: Jun 2003
Posts: 2,499
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by etccarmageddon
Ellesemere port is near Chester - about 35 miles west from Baguley. I'm pretty sure it's Ex C and W.
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Yes, it definitely is.
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08-03-2005, 08:40
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#342
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Inactive
Join Date: Oct 2003
Location: East Midlands
Age: 48
Services: Rural BB - Radio Link via Virgin Fibre
Posts: 2,947
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by SOSAGES
just upgraded in Warfield
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warfield in berkshire, north of bracknell?
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08-03-2005, 08:41
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#343
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Inactive
Join Date: Jun 2003
Location: Warrington ntl:81304 Altitude: 12m (and falling)
Posts: 4,499
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Re: New Speed Upgrades 8th March. (Part 3)
Just been through manual migration at:
http://www.ntlworld.com/data-feeds/e...tierMigration/
(requires original username and password)
Speeds now upgraded
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08-03-2005, 08:49
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#344
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Inactive
Join Date: Jun 2003
Location: SK10
Posts: 93
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Re: New Speed Upgrades 8th March. (Part 3)
To reiterate an earlier question:
Anyone been upgraded on STB?
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08-03-2005, 08:51
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#345
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Inactive
Join Date: Mar 2005
Location: Yorkshire, UK
Services: Virgin 200mbit / Superhub 3 Modem / pfSense Firewall
Posts: 101
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Re: New Speed Upgrades 8th March. (Part 3)
i go to that page and i get the option to upgrade from 750k to 2mb for £24.99 a month thats what we currently pay so it aint gonna charge me an extra 24.99 to upgrade is it? sorry if thats a silly question dont want to get in any trouble with my dad 
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