125M Vmng300 - Page 22

Nopanic · 10-05-2011, 19:38

Quote:

Originally Posted by craigj2k11

have a look at my VM, there might be a line, or even 2, its only usually found on decent websites

craigj2k12 · 10-05-2011, 20:08

Quote:

Originally Posted by Nopanic

Skie · 10-05-2011, 20:47

I assume his thumbs down is because once again 'myvm' was down. :p

Nopanic · 10-05-2011, 20:48

Quote:

Originally Posted by Skie

I assume his thumbs down is because once again 'myvm' was down. :p

When ? I didn't notice...

craigj2k12 · 10-05-2011, 21:11

Quote:

Originally Posted by Nopanic

When ? I didn't notice...

Bullstein · 13-05-2011, 16:34

Well,

very helpful VM engineer came today, and I started my speel about wanting to hold on to my vnmg300 so that I could revert bck to my 50MB setup if I wasn't happy with the superhub. The guy stopped me dead and said "your vnmg300 will take 100MB if you want me to set that up?

I was surprised and agreed immediately

5 minutes later I have 100MB service, with vmng300 and my Netgear wndr3700

this is through my router and wireless.

Funny thing is that I had to use the paris server to get above 50MB on speedtest.net, but the Virgin speedtest showed great result and ping was 15

Speedtest to Paris was 79MB, others were 45-60 in UK weird

Skie · 13-05-2011, 17:10

Fantastic result. Some would say this isn't possible. Repeatedly.

Chrysalis · 13-05-2011, 17:18

great job by the engineer he used common sense. Is good you happy as well.

Pantsu-san · 13-05-2011, 18:13

Quote:

Originally Posted by Bullstein

Well,

very helpful VM engineer came today, and I started my speel about wanting to hold on to my vnmg300 so that I could revert bck to my 50MB setup if I wasn't happy with the superhub. The guy stopped me dead and said "your vnmg300 will take 100MB if you want me to set that up?

I was surprised and agreed immediately

5 minutes later I have 100MB service, with vmng300 and my Netgear wndr3700

this is through my router and wireless.

Funny thing is that I had to use the paris server to get above 50MB, but the Virgin speedtest showed great result and ping was 15

Speedtest to Paris was 79MB, others were 45-60 in UK weird

This is perfect. This solution is exactly what I want from my 100MB service when it's available next month. I'd even go so far as to say I'm not interested in a Superhub enabled connection in the slightest. If the engineer comes and insists then I'll be refusing the work.

Forcing a Superhub on me is the only thing that will prevent me from upgrading.

Many, many thanks for reporting back to the thread, Bullstein. Appreciated.

BenMcr · 13-05-2011, 18:21

Quote:

Originally Posted by Skie

Fantastic result. Some would say this isn't possible. Repeatedly.

Never said it's not possible. What I've said is that it's not authorised by Virgin

That engineer is breaking process by doing what they've done i.e haven't done their job correctly.

Whether you agree with 100Mbit being SuperHub only or not (officially) is neither here nor there. That is the product.

Bullstein · 13-05-2011, 18:28

Then clearly the bigger problem is VM not listening to their customers and insisting on a rigid policy of "superhub only"

That engineer was a great example of someone very able to deal with his client group

* * *
“Rules are for the obedience of fools and the guidance of wise men.”

BenMcr · 13-05-2011, 18:30

Quote:

Originally Posted by Bullstein

Then clearly the bigger problem is VM not listening to their customers and insisting on a rigid policy of "superhub only

They are insiting on ridgid policy of 'SuperHub only' because that's what the product is.

Same as when you order TiVo you get a TiVo box and not a V+ HD box.

craigj2k12 · 13-05-2011, 18:32

Quote:

Originally Posted by BenMcr

They are insiting on ridgid policy of 'SuperHub only' because that's what the product is.

Same as when you order TiVo you get a TiVo box and not a V+ HD box.

some customers are being given v+HD instead of tivo, because the install guy doesnt have any tivo

Pantsu-san · 13-05-2011, 18:32

Quote:

Originally Posted by BenMcr

They are insiting on ridgid policy of 'SuperHub only' because that's what the product is.

Then may I suggest somewhere to insert their 'product'?

BenMcr · 13-05-2011, 18:33

Quote:

Originally Posted by Pantsu-san

Then may I suggest somewhere to insert your 'product'?

If you want to do that then fine.

If you don't like the SuperHub, don't upgrade to product that comes with it, it's that simple