Quote:
Originally Posted by Itshim
Simple question I hope. Have seen quite a few posts saying upgraded boxes V6 to 360 are flakey, is it better to try of new box if moving to 360 ?
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If you have one of the older TiVo boxes it will be swapped out for a TV360 box. This could either be a refurbished box or a completely new one, you have no choice, it's basically a matter of what's actually available.
If you have a V6 box currently running TiVo it will receive an over the air update to TV360 and you'll receive a 360 remote control. If the update fails and can't be completed despite new signals being sent and/or a tech visit then it will be replaced with another 360 box - this might be new or refurbished, again it depends what's available.
As I mentioned in my last post before this one (#297) I updated two TiVo V6 boxes to run as TV360's when the Horizon software interface was first introduced in the UK in November 2020. They were actually the older Arris boxes which I received in December 2016.
One of these boxes is still working without any problems. The other was replaced two years ago when the power supply died (there were no issues with the actual box).
By way of comparison, the Sky Q box was introduced in March 2016 and those boxes are still running equally as well today as VM's original V6 boxes.
The majority of problems are either with the conversion process either not completing, or problems with the hard drive. I would say Sky Q has just as many problems with the hard drive.
There are sometimes problems with the boxes not updating/synchronising fully with VM's back end systems. This can happen with either the newer or older Arris boxes and the Humax boxes.
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