What's up with the connection?

[carlingman]

Originally Posted by pem

BGP ?

In simple terms BGP = Border Gateway Protocol .

Its basically a routing system for traffic used in conjunction with Cisco Routers.

[robtufts]

I couldn't do a trace as it'd show OK results, most of the time its fine but then every 5-30 minutes it'll have a fit and time out, sometimes not as often as others, the only thing I could show you was a picture of what happens when I play games such as counter strike (attached, contains loss, but that was because of unrelated fault which is now fixed). I would be merrily playing away and for no reason I will get a spike like it, stay at that ping for a good 30 seconds before it'll allow any access, webpage browsing or game playing.

[grandmoffrich]

if you're connecting into luton, there's more at fault than the routing. i've had similar problems for the last month ro so. last week i decided enough was enough and called TS. spoke to helpful guy who actually listened to what i had to say, rather than reading form a crib sheet. i explained my upstream was being throttled, and so killing my download. after doing some checks, it turns out that the luton ubr i'm connected to is not very well balanced. utilisation on the upstreams were 87%, 95%, 92%, 37%, 34% and 28% respectively. fine if you're on the last 3, poor if you're on 1, 2 or 3 as at peak times the ubr just gets swamped. lucky me, i'm on upstream 1 .

i thought the countrywide re-balancing work earlier this week might have solved it but i think they must have missed luton as it's as bad as ever. back on the phone tomorrow i think, i've just had to cancel a job tonight due to instability of the link.

[Stuartbe]

Originally Posted by grandmoffrich

if you're connecting into luton, there's more at fault than the routing. i've had similar problems for the last month ro so. last week i decided enough was enough and called TS. spoke to helpful guy who actually listened to what i had to say, rather than reading form a crib sheet. i explained my upstream was being throttled, and so killing my download. after doing some checks, it turns out that the luton ubr i'm connected to is not very well balanced. utilisation on the upstreams were 87%, 95%, 92%, 37%, 34% and 28% respectively. fine if you're on the last 3, poor if you're on 1, 2 or 3 as at peak times the ubr just gets swamped. lucky me, i'm on upstream 1 .

i thought the countrywide re-balancing work earlier this week might have solved it but i think they must have missed luton as it's as bad as ever. back on the phone tomorrow i think, i've just had to cancel a job tonight due to instability of the link.

Hi Grandmoffrich

You may want to ask them to check the proxy you are going through as most of the luton ones are pants. I am still suck on the luton-inkotomi1 proxy and my connection is useless unless I change Proxy...

Welcome to the forum BTW

[grandmoffrich]

stuartbe,
thanks for the welcome , i've just been lurking since the demise of .com.

i don't think the proxies are the (whole) problem for me, as traffic other than web is affected - telnet sessions time out, FTP sesions hang, VPN will not connect etc.

As for the inktomis, I switched a while ago to use brentford proxies (BRE) seems to work quite well <he says putting kiss of death on them>.

cheers

[robtufts]

Just a quick reply to say, got my terayon swapped out today for one of the ntl:home 200 modems and everything is fine now, shame it took months to have a 30min call out to fix the problem