Unpaid Bill

[lostandconfused]

lol i havent heard them doing that one before, i bet if you had paid the credit control person would have put you on the free tv package that is widely for sale.
generally when ntl or any company phone me i tend to refuse point blank whatever they are offering.
if it is really a good deal, then the offer will still be there when ive gone and had a look at thier website etc and i call them back

[Sipowicz]

I had the distinct impression that they were hard up for cash, as they even asked if I had a friend who could pay on a credit/debit card for me, if I couldn't!

[lostandconfused]

giving free tv isnt really going to help a cash flow problem, the reason they would have asked if you had a freind that yoi could pay on theoir card is that that way they have the money while your on the phone, otherwise all they have is the promise that you would pay in the near future.

[Sipowicz]

Well they called back, I asked what the difference is between the "offer" they were making and the normal NTL package of free tv with a phone service. Not surprisingly there isn't any!

On another matter, I spoke with a mate of mine who moved house last Friday, ntl were moving his services over on Monday. He rang me monday to say that they had not moved his old number, but issued him with a new one. I tried it tonight, it didn't work so I tried the old one; that didn't either! I rang his mobile and left a message, he called me back from his landline 10 minutes later. I did a 1471 after and got a completely different number from the other 2 (original and the "replacement") I told him the "new" number; I learnt a few new swearwords tonight....

[lostandconfused]

you would have probably be installed with a new temporary number whilst the old one is being transferred to make sure he didnt have any loss of service, but is call CS to make sure the old number is being transferred over