Sky by Broadband - not allowed ? ? ?

[RamJet]

Originally Posted by acoolwelshbloke

What the hell are you people talking about???

My god it's like me being with virgin mobile and complaining about T-mobile customers getting something that I don't get!

Just because virgin mobile uses the T-mobile network in order to provide a service does not mean I am entitled to anything T-mobile provide!

er . . . no its not the same at all . . .

NTL advertise/promote that they provide Sky Sports 1,2,3 Xtra etc *NOWHERE* do they say that they only provide a restricted and limited service

I would put the blame as follows :-

1. NTL for not properly negotiating with Sky to carry the whole Sky Sports Service NOT the 3/4 Service available

2. Sky Sports for not negotiating with NTL properly to make them carry the Whole Sky Sports Service NOT the limited variety which stikes at the root of Sky Sports quality control and business integrity

3. OffCom for allowing SKY and NTL to pass off a limited service as the Real Thing thus in effect perpetuauting a malpractice on long suffering NTL customers

4. The Advertising Standards Authority for not insisting that Advertising Material carry a Public Warning that only a limited service is available

5. NTL shareholders for not forcing the company to negotiate this correctly

etc etc

RJ

[Graham M]

LoL you've thought about this far too much, anyway, SBBB is a **** piece of P2P software that infects your PC and refuses to let go, I'd be glad you can't get it if I were you.

[RamJet]

yes

but its not *just* the P2P broadband which I'm complaining about

its *also* the other restricted services - no Sky Active no stump mikes on Cricket no stats no extra camera views etc etc etc

NOWHERE do NTL say that they only supply a cut-down service

*all* of this could be easyily provided

we are being conned

RJ

[Graham M]

OK. Find us somewhere where it says you WILL receive anything other than the standard programming when you subscribe to these channels on NTL? "Conned" suggests that NTL are saying you will receive all of these features. But they do not.

[Jon T]

Conned? - How?

If NTL were to provide all the service to which you refer, then you'd probably be paying more for your TV service from them.

Sky aren't really going to want to provide NTL with all the extra data feeds and extras are they? after all if they did that they would lose one of the incentives for people to choose Sky over cable TV.

[Stuart]

Originally Posted by RamJet

yes

but its not *just* the P2P broadband which I'm complaining about

its *also* the other restricted services - no Sky Active no stump mikes on Cricket no stats no extra camera views etc etc etc

NOWHERE do NTL say that they only supply a cut-down service

*all* of this could be easyily provided

we are being conned

RJ

Before you start accusing people of conning you, it's best to be sure who is. How do you KNOW it is NTL stopping you getting these services? Sky is a part owner of Freeview, and freeview owners don't get these services either.

It's true that NTL don't say they supply a cut down service. Similarly, they don't say they provide these extras either. They provide exactly what they say (a TV service).

Sky By Broadband has (AFAIK) always been marketed as a service for Sky subscribers, and ONLY sky subscribers. Sky are using it as a marketing tool to fend off VOD (which Satellite cannot do). They want people to have to subscribe to their platform, as well as their services, so why would they offer SBB to cable subscribers?

[Graham M]

Originally Posted by Stuart C

It's true that NTL don't say they supply a cut down service. Similarly, they don't say they provide these extras either. They provide exactly what they say (a TV service).

My point exactly!!

[RealDiamond]

(EDIT hit the wrong quote button) NTL dont need to say it, because SKY allready do ONLY AVALIBLE TO RESIDENTAL SKY SUBSCRIBERS has allways been in the small print for SKY BY BROADBAND. if you actuly watched the adds . same with PRESS THE GREEN button option that are now avalible to sky users. If sky allow cable access its Followed by "CABLE customers contact your local cable provider to see IF this service is avalible in your area ."

[Graham M]

eh?? They dont claim to provide it, so what is different from what you've just said?

Originally Posted by RamJet

er . . . no its not the same at all . . .

NTL advertise/promote that they provide Sky Sports 1,2,3 Xtra etc *NOWHERE* do they say that they only provide a restricted and limited service

I would put the blame as follows :-

1. NTL for not properly negotiating with Sky to carry the whole Sky Sports Service NOT the 3/4 Service available

2. Sky Sports for not negotiating with NTL properly to make them carry the Whole Sky Sports Service NOT the limited variety which stikes at the root of Sky Sports quality control and business integrity

3. OffCom for allowing SKY and NTL to pass off a limited service as the Real Thing thus in effect perpetuauting a malpractice on long suffering NTL customers

4. The Advertising Standards Authority for not insisting that Advertising Material carry a Public Warning that only a limited service is available

5. NTL shareholders for not forcing the company to negotiate this correctly

etc etc

RJ

NTL do provide sky sports they just dont carry the possible extras that SKY customers may have.

If your so bothered about sky by broadband ask sky about paying them a subscription cahrge to it.

I have sky plus, I have NTL broadband and phone. Sky offers a lot more than I use, similarly I cant get the option of discount with NTL for having all three services, yet I dont kick up a huge stink, perhaps by your reconning I should hold Sky responmsible for NTL not offering me a triple service discount.

[RamJet]

I didn't realise there were so many NTL and Sky supporters of the status quo here

OK how about NTL not charging so much for Sky Sports progaming if we don't get the whole deal

say a 15% discount which they could pass on to Sky as a discount off the amount they pay to Sky - maybe OffCom could enforce this as we are getting a restricted service *without* being told or pre or post warned

RJ

[Jon T]

When you subscribe directly to SKy you are paying for all the extras in the cost of your monthly base pack, if you take a Sky channel via NTL then Sky arre only getting the money for the extra channels you have not a share in the base pack subsciption you pay to NTL.

I realise is may be frustrating for you with no sky dish policy where you live, but at the end of the day Sky and NTL are private companies that have built their own networks that they can then do with what they wish, and offer the services they wish.

OFCOM won't be interested because there isn't any contravention of regulation happing. The ASA wo'nt be bothered either because as stated already NTL offer Sky channels via a STB, their service does what is says on the tin, any bells and whistles Sky offer are an reward/incentive for having their delevery platform deliver their channels.

[etccarmageddon]

John Lewis offer free warranties on all their TVs but if I by the same make/model at Currys I have to pay for the warranty. Using the logic here I should complain to trading standards about Currys!

My local Tesco stocks more variaties of Coke then the local Sainsburys perhaps I should also complain that Sainsburys offer a restricted Coke service!

---------- Post added at 09:43 ---------- Previous post was at 09:41 ----------

and then if I go to an Orange shop and sign up for an orange mobile phone contract I will find that if I'd bought the same phone on-line from Orange, the offer special on-line deals which are better than in the store. should I also complain about that?

Let's not forget that Sky by broadband is a product of sky themselves and not part of any TV channel or tv package!

[Stuart]

Originally Posted by RamJet

say a 15% discount which they could pass on to Sky as a discount off the amount they pay to Sky - maybe OffCom could enforce this as we are getting a restricted service *without* being told or pre or post warned

RJ

I doubt Sky would do this, as it would not be in their best interest to give a large discount on their services to a major competitor.