Manchester Outage - Page 2

Florence · 30-11-2003, 09:17

Quote:

Originally Posted by handyman

Have you ever seen the work thats required to repair a fibre cut kitty? 18 hours is rather fast.

Of course other isps never get affected? BT's RAS severs never go down

We have a issue standing with them at the moment for 10 days plus regarding ip authentication. This affects those connecting with routers, have the sorted it yet, have the hell as like. Sorry to rant but ntl do sort problems better than bt in my book. (working with both as I have)

The only problem there Handyman is it never hit the status page, Customers wasn't informed what was wrong and they did give a time for teh work to be completed which was 7.30pm same day. If they had used the system correctly allowed it to go on the status page so cistomers could find out. I had another mod from the forums I moderate check for me as he uses ADSL and it wasn't mentioned.
CS couldn't say what the fault was as their information didn't say but they had a time for fix.. Again NTL have failed on the one thing they are supposed to be.. They are supposed to be a communications companyn BUT fail to communicate..

Thanks th'engineer just now what level after choosing a name that was perhaps sto throw us customers off track.....

janisc · 27-11-2004, 14:51

I thought i'd let you all know the manchester outage seems to relate to the time that i was having troubles too, i'm in nelson lancashire, 40 miles from manchester, and from roughly 5pm to midnight on the 26th i could not get a connection with broadband. My phone was working, but as others have said ntl had no information whats so ever. the strange thing is, my freind, could connect and she is only the other side of town... weird
Janis

th'engineer · 27-11-2004, 15:01

Just the cheer everyone up appears the manchester north poxy routing software is playing up again having to specify proxies again

27-11-2004, 15:24

Quote:

Originally Posted by th'engineer

Just the cheer everyone up appears the manchester north poxy routing software is playing up again having to specify proxies again

You just hate that software dont you.

Hope you have reported it to NTL. And not just on here.

**Paul** · 27-11-2004, 16:01

Quote:

Originally Posted by janisc

I thought i'd let you all know the manchester outage seems to relate to the time that i was having troubles too, i'm in nelson lancashire, 40 miles from manchester, and from roughly 5pm to midnight on the 26th i could not get a connection with broadband. My phone was working, but as others have said ntl had no information whats so ever. the strange thing is, my freind, could connect and she is only the other side of town... weird
Janis

Um, this thread (& outage) is from a year ago .....

27-11-2004, 16:07

Quote:

Originally Posted by Paul M

Um, this thread (& outage) is from a year ago .....

ah but at least they used the search facility before posting

to cable forum, btw, janisc

poolking · 27-11-2004, 18:11

Quote:

Originally Posted by Paul M

Um, this thread (& outage) is from a year ago .....

I noticed that after reading half the thread.

27-11-2004, 18:40

Quote:

Originally Posted by Paul M

Um, this thread (& outage) is from a year ago .....

And notice that the proxy server software was automatically at fault

Florence · 27-11-2004, 21:39

How come I wasn't ncluded in the latest outage.

I feel so un loved by NTL know

and my proxies why havent they stopped working its so unfair.....

Apart from that all is fine

Mal · 27-11-2004, 21:41

Quote:

Originally Posted by Kits

How come I wasn't ncluded in the latest outage.

I feel so un loved by NTL know

and my proxies why havent they stopped working its so unfair.....

Apart from that all is fine

I wasn't included either

We should take it up with ntl for discrimination.

27-11-2004, 21:44

Quote:

Originally Posted by Kits

How come I wasn't ncluded in the latest outage.

I feel so un loved by NTL know

and my proxies why havent they stopped working its so unfair.....

Apart from that all is fine

Give me 5 mins to sort that for you

Anyone else want in

janisc · 29-11-2004, 00:30

doh, well that shows how worked up i was with having no connection, lol note to self.... check dates next time you stupid mare!!!!!!!
weird tho same thing happening at the same date year after... lol

th'engineer · 29-11-2004, 01:15

Bill i am now specifying none ntl proxies so might have a bit of luck on keeping off this board

AndrewJ · 29-11-2004, 01:18

All okay here in Rochdale.

etccarmageddon · 29-11-2004, 08:48

Quote:

Originally Posted by poolking

I noticed that after reading half the thread.

me too - very annoying!