Massive ping spikes BF2 - Page 2

sollp · 21-03-2006, 22:42

Quote:

Originally Posted by Ignition

Nah those pings are messy but they aren't extreme

Upstream utilisation of no more than perhaps 65-70% will cause those. Downstream would have to be pretty close to full.

The intermittent huge spikes made me think CPU though.

OP you've an engineer coming, good, not sure what they're going to be able to do but maybe they'll find something that isn't helping

I did a quick ping and seemed ok at the time.

---------- Post added at 22:42 ---------- Previous post was at 22:39 ----------

Quote:

Originally Posted by IanUK

Thats the second NTL employee to admit there is a serious problem in certain areas, shame their management can't be as honest and give us a statement about what they plan to do about it, speeds to the USA are sub 3 meg at peak times, which is worse than my old 3 meg connection, and I'm one of the lucky ones, at least my UK speeds are ok (for now)

Why are they continuing to take on new 10meg customers, isn't that illegal ?
They are selling something they cannot provide in those areas.

Sigh, I guess another Watchdog appearance beckons for NTL, they should get a season ticket for that program, their uselessness knows no bounds

Just to put things into perpective, the service tech that visited will not know or have been told any info about these issues that are occuring. He is just giving an opinion, not based on fact or anything else.

2||Para · 21-03-2006, 22:44

The engineer in question also has NTL BB and lives not far from me.He told me he is having exactly the same problems.

Chrysalis · 22-03-2006, 06:59

Quote:

Originally Posted by Ignition

High CPU utilisation on you uBR, the ping spikes are being caused when certain routing protocols run, causing the CPU to go up to max and causing issues with the uBR's handling of your traffic.

Solution is for ntl to upgrade the CPU.

That's my guesstimate of what's wrong anyway.

Ignition when you left was their ways for people to monitor cpu utilisation no the ubr's?

---------- Post added at 06:59 ---------- Previous post was at 06:57 ----------

Quote:

Originally Posted by sollp

I did a quick ping and seemed ok at the time.

---------- Post added at 22:42 ---------- Previous post was at 22:39 ----------

Just to put things into perpective, the service tech that visited will not know or have been told any info about these issues that are occuring. He is just giving an opinion, not based on fact or anything else.

Sollp then what is your opinion of what would cause performance deteriation at peak hours only?

Ignition · 22-03-2006, 10:08

Quote:

Originally Posted by Chrysalis

Ignition when you left was their ways for people to monitor cpu utilisation no the ubr's?

Yep.

---------- Post added at 10:08 ---------- Previous post was at 10:06 ----------

Quote:

Originally Posted by sollp

I did a quick ping and seemed ok at the time.

Key words there 'quick' and 'at the time' though dude

Not sure what you have access to though, I rarely tested by pinging in that manner as it's too open to customer traffic making it go higher (as a certain person I know used to do to avoid paying his bill), I tended to use extended DOCSIS ping or just look at minislot utilisation on the upstream. If uBR CPU was running high it was very apparent from being logged onto it.

Stats from the BADGER might be handy too if you can't test at 'peak' loading times, along with loads of other pretty stats knocking about the place.

jtwn · 22-03-2006, 15:30

Ignition suspended?

Looks like we've just lost a fountain of information

Oh and a nice guy

fluff · 22-03-2006, 18:46

I have never had ping issues, especially not to Multiplay. I generally get 8-12ms pings

The service is upto so you can't expect 10mbit all the time. I generally get lower speeds during the evening but this doesn't bother me because I still get rock stable low pings.

sollp · 22-03-2006, 22:29

Quote:

Originally Posted by Ignition

Yep.

---------- Post added at 10:08 ---------- Previous post was at 10:06 ----------

Key words there 'quick' and 'at the time' though dude

Not sure what you have access to though, I rarely tested by pinging in that manner as it's too open to customer traffic making it go higher (as a certain person I know used to do to avoid paying his bill), I tended to use extended DOCSIS ping or just look at minislot utilisation on the upstream. If uBR CPU was running high it was very apparent from being logged onto it.

Stats from the BADGER might be handy too if you can't test at 'peak' loading times, along with loads of other pretty stats knocking about the place.

Look that is why i stated Quick and and that time, i know some people know what they are talking about so it's not a case of i know more than.. as i said i did a quick ping and at that time it seemed ok. Yes a quick ping using DOS is a very basic test.

Yes i have looked at the Badger report. Yes the utilisation is peaking. Yes like lots of things there are need for upgrades ect.

---------- Post added at 22:29 ---------- Previous post was at 22:25 ----------

Quote:

Originally Posted by Chrysalis

Ignition when you left was their ways for people to monitor cpu utilisation no the ubr's?

---------- Post added at 06:59 ---------- Previous post was at 06:57 ----------

Sollp then what is your opinion of what would cause performance deteriation at peak hours only?

Like, well if your wanting me to say more traffic at those times could be the issue, then there you go i said it. but i like to think there could well be other issues as well, installation, PC, local network, noise on the network ect

2||Para · 23-03-2006, 10:19

Im getting put onto 2MB service for 2 months at 1MB price to see if it cures it.I dont imagine for 1 minute it will but at least NTL are trying to help me .

IanUK · 23-03-2006, 10:33

With all the recent trouble its hard to tell whats going on, I wonder why Ignition was suspended - telling the truth perhaps ?

Chrysalis · 23-03-2006, 13:02

Also concur whats the reason for the suspension, ntl threatening action?

IanUK · 23-03-2006, 13:05

My post in another thread asking was removed, they don't want us to know.

2||Para · 23-03-2006, 21:39

Thu, 23 Mar 2006 21:38:07 GMT
1st 128K took 1266 ms = 103532 Bytes/sec = approx 861 kbits/sec
2nd 128K took 1906 ms = 68768 Bytes/sec = approx 572 kbits/sec
3rd 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec
4th 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec

2 out of 4 isn't bad

Had a call from Sky today offering to beat my deal from NTL
If this carries on i will be taking them up on it.

Chrysalis · 23-03-2006, 22:32

shows how bad things are getting if ntl cannot max out 1meg connections.

2||Para · 23-03-2006, 22:37

It's a nitemare mate,main use for this PC is BF2 and CSS[play a lot of ED clan matches,well did].The last 2 weeks have been terrible, i dont even bother trying to join a server as i know that within 1 minute of joining i will be kicked for high ping [believe me its high]Lowest ping to a UK server i get is approx 14ms.

That was before all this started.Now im lucky if it stays at 100,more often than not its at 700-800 and unplayable.

Tonight made me laugh,i was chatting on msn with a mate and he sent me a 300kb file.Now i know msn isn't the greatest for file sharing speed but it took nearly 3 minutes!

Chrysalis · 24-03-2006, 11:30

Well to me its an indication that contention ratios have effectively increased which I predicted pre 10meg rollout and as such their is less kbit/sec per customer.