Which? Broadband Report Results

[Rone]

Maybe there should be a magazine that rates magazines that rate stuff?

[Chrysalis]

again people jumping into discredit the report, I put it to you this way, is it likely 3 or 4 reports that all put ntl in a bad position are "all" wrong?

ntl is great when it works but when things go titsup they are pretty bad at sorting it out and it is time consuming, billing errors galore and a poor call centre.

[Ignition]

ntl are a pile high and sell cheap operation. Unfortunately all too often the standard drops below that which people find acceptable. Sometimes this might be because people's expectations are unrealistic but a lot of the time this won't be the case.

Those of you defending ntl, defend all you want they finish consistently low in these surveys for a reason, no smoke without fire, etc.

[DaggaDagga]

I always enjoy an ISP survey discussion on this forum. Usually (always?) NTL come out somewhere near bottom.

Then we get all the arguments about not enough people surveyed, the thickoes doing the survey don't know what they're on about etc, etc.

Another expected and deserved result for NTL.

[chrisjones]

The only experience I have to draw upon is thus:

2 years with Freeserve/Wanadoo ADSL 512k/1mb & 2mb connections.

So more reliable that my current NTL cable connection, and so much easier to sort out any issues, as in-frequent as they were.