ntl home:120 hanging from today - Page 2

nj2112 · 18-01-2006, 09:27

Exactly the same problem here.

Time to roll back the FW I think.

ntyson · 18-01-2006, 09:47

When I got up this morning and tried to connect to the internet it failed, and looking at my logs it appears the connection dropped at 3:30am. I cycled the modem and the connection was back up no problems. (Except of course still not getting anywhere near 10Mb)

Just checked the firmware and I've been upgraded to ntlhm120_ntl0003.cpr. I'll monitor it today to see if I have any problems.

recall2000 · 18-01-2006, 10:36

Same here. Last night it dropped 3 or 4 times. Each time pulling the power out of the modem fixed it for a short time. This morning I have the same thing happening constantly. Probably about 30 minutes between each failure. Way to go NTL...usual standards.

sav112 · 18-01-2006, 11:20

Quote:

Originally Posted by grubbymitts

I think the software has only been upgraded for those on 10mb, as I am on 2mb (and want to stick that way) and am still on the 1st firmware.

that might be the case with me then as im only on 1mb. i cant blame my con probs last night on new firmware but it was really bad for the first time ever.

---------- Post added at 11:20 ---------- Previous post was at 10:39 ----------

its the same this morning loosing connection to servers.

wtf is going on, your in the middle of a great game and bang your out and its not the game server problem.

im annoyed yes but till now ntl has been fine, my mate said his telewest went the same way , just one day it basically did not have the service. and he got rid of it for BT.

recall2000 · 18-01-2006, 12:29

Well I just called them and apparently there's no problem. So we can all relax. Despite telling the guy on the other end of the phone there IS a problem, and other people are having the problem, he says there isn't cos my modem is working now so there's nothing he can do. No engineer. Nothing. He says to monitor the situation and let them know if it happens again. Of course noone on his end has any knowledge of any firmware upgrades...not surprisingly. Let's see what happens for the rest of today then...

mcmanic · 18-01-2006, 17:46

mine's been fine today............................but i've not been downloading, lol

frankly if no-one came to swop modem when clearly its the firmware that has caused it then my modem would have a little accident, sorry but thats the way i feel when nothing is done just because Tech Support says my modem is fine.

Kellendel · 18-01-2006, 18:32

Having the same problem with the 120, works for up to half an hour then requires a power reset.

ntyson · 18-01-2006, 23:01

My connection has dropped three times today, I can't even renew my ip address, so it certainly points to the modem being the problem. Nothing fixes it except cycling the modem.

recall2000 · 18-01-2006, 23:12

3 more times between about 12 and now (11pm). I'll call them again tomorrow - and wait the obligatory 10-50 minutes waiting for someone to answer, and then sit on hold for 10 minutes while they "run tests" (probably ping or similar) scratch their heads and STILL come back and say nothing's wrong.

SMHarman · 18-01-2006, 23:17

Quote:

Originally Posted by quadplay

It is odd - but if it was affecting every ntl:home 120 user, I'd expect CF to have crashed under the weight of all the posts!

We'll see how it develops over the next few days, but it may just be that your modem didn't take the firmware download properly, or it was corrupted - or of course, it could just be total coincidence! Let us know how you get on after the engineer's been!

Or they could not get on line to complain.

DieDieMyDarling · 19-01-2006, 00:27

I've been having this same problem. 120 modem, Belfast. The first time it happened, my ip changed, new network found for Zone Alarm, etc.

I also can't connect to my modem Config page, 192.... etc. Page not found. Even when the connection is fine. So maybe the modem is FUBAR'd.

elstcb · 19-01-2006, 02:58

Our home:120 has been losing it's connection since around December, more or less exactly the time they started putting people onto 10mb around this area. We're on 2mb still, unfortunately the modem only completely loses it's connection every now and then (normally at night), a reboot and it's fine, not really had the opportunity to phone CS yet, not that I think they'd be able to help. Sometimes it will drop out and then come back within a minute or two, this tends to be when there's lots of connections open (mp games seem to kill it fairly regularly).

No idea what firmware we're on as I can't access 192.168.100.1 for some reason, will try and have a look tomorrow and post back.

mcmanic · 19-01-2006, 08:00

just done it again this morning, yesterday didn't download anything and it was fine, this morning downloaded 1 of my TV episodes (400megs through newsgroups) and although i get good speeds, it still locked up and required a pull power from modem to get going again.

Looks like the problem is becoming more widespread now, i can still access 192.168.100.1 as normal though.

sharpygreen · 19-01-2006, 08:25

lads contact cs the 120's are suffering with 10 meg i had the exact same problem for 3 weeks nice new little blue 250 fitted yesterday and im back running with full speed and no drop outs

kieran1986 · 19-01-2006, 10:48

Hi.

Ive had ntl broadband since 2003, on a ntl home 120.
128k no problems, 300k no problems 1 mb no problems, I dont ever remember losing connection ever.

2days ago i upgraded to 10 mb online.

I'm gettin the download speeds and the upload speeds and im impressed with that but...

in first day from 5 pm til 2 a.m i must of had atleast 15 disconnections
yesterday was pretty much the same

Msn messenger, chat/irc an whatever else im doing will all lose connection/freeze then ill get it again.

i rebooted modem etc

ntl:120 using ethernet port. no router

This is a big problem to me as i mostly play games online, which is no good if i get disconnected regularly.

Is this a problem i can fix or am i to ring ntl ?

Thanks

Kieran