Cannot connect to cpanel and email

[Malboro]

Thanks

Hopefully I can get to my email soon, have a lot waiting for me :s

The problem is at the remote end as the traces clearly show ;

13 107 ms 107 ms 118 ms pos7-0.gw9.chi2.alter.net [152.63.69.165]
14 116 ms 115 ms 115 ms liquidweboc12-gw.customer.alter.net [65.207.234.198]
15 lw-core1-ge2.rtr.liquidweb.com [209.59.157.30] reports: Destination net unreachable.

That appears to be a routing/connectivity issue within liquidweb.com.

[Malboro]

So would this mean I have been blocked?

Originally Posted by Malboro

So would this mean I have been blocked?

It means that router could not forward the packets on - I could not tell you why as it would only be speculation - only the people who run it could say what the problem is.

Originally Posted by Malboro

Thanks

Hopefully I can get to my email soon, have a lot waiting for me :s

can't you get at your mail via POP, rather than through cPanel?

[Malboro]

Nope.

POP, cpanel and FTP are down (sucks for me)

---------- Post added at 16:02 ---------- Previous post was at 15:58 ----------

Email error =

The connection to the server has failed. Account: 'malboro@360generation.com', Server: '360generation.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Originally Posted by Malboro

Nope.

POP, cpanel and FTP are down (sucks for me)

You have no route to the server so you won't be able to (directly) connect to any service on it.

[Malboro]

Originally Posted by Paul M

You have no route to the server so you won't be able to (directly) connect to any service on it.

I see you mention "directly" does this mean there would be a way to indirectly connect?

---------- Post added at 16:37 ---------- Previous post was at 16:17 ----------

I have got round the route problem. I am now using something called cpanel proxy which does something, now I can access webmail and cpanel via a subdomain.

Originally Posted by Malboro

I see you mention "directly" does this mean there would be a way to indirectly connect?

If you use ntl's webmail it has the ability to connect to other pop3 accounts and read the mail. I believe other webmail systems also allow this.

[alcorp]

I'm having the same problem ,did a tracert ,results below

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Alan Riley>tracert 69.50.187.34
Tracing route to 69.50.187.34 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.2.1
2 9 ms 19 ms 9 ms 10.18.64.1
3 9 ms 11 ms 8 ms oldh-t2cam1-a-ge-wan41-108.inet.ntl.com [80.5.16
4.33]
4 10 ms 9 ms 9 ms manc-t3core-1a-ge-012-0.inet.ntl.com [213.104.24
2.73]
5 9 ms 10 ms 9 ms man-bb-a-so-400-0.inet.ntl.com [213.105.172.241]
6 10 ms 9 ms 19 ms lee-bb-b-so-700-0.inet.ntl.com [62.253.185.194]
7 11 ms 12 ms 110 ms lee-bb-a-ae0-0.inet.ntl.com [62.253.187.185]
8 15 ms 15 ms 16 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
9 17 ms 28 ms 17 ms gfd-bb-a-so-500-0.inet.ntl.com [213.105.172.137]
10 184 ms 75 ms 17 ms gfd-dc-a-ge400.inet.ntl.com [62.253.188.154]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15

---------- Post added at 09:50 ---------- Previous post was at 09:48 ----------

Cannot connect via ftp to my server,pop3 mail via outlook express,and none of my pages load in internet explorer either

[alcorp]

bump

Originally Posted by alcorp

bump

How about giving us some more info.

Post some more trace routes to different destinations. What web sites you cannot reach.

We might be able to help if we have more info.

[alcorp]

The sites I cannot reach are all on this ip range 69.50.187.34 ,all on my server, I also cannot download email via outlook express,and cannot connect to my server via ftp ,I can reach any other site and my ntl email is still working

---------- Post added at 00:17 ---------- Previous post was at 00:16 ----------

This is a trace rout to one of my sites

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Alan Riley>tracert www.getyerrocksoff.com
Tracing route to getyerrocksoff.com [69.50.187.34]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.2.1
2 9 ms 12 ms 8 ms 10.18.64.1
3 10 ms 9 ms 7 ms oldh-t2cam1-a-ge-wan41-108.inet.ntl.com [80.5.16
4.33]
4 12 ms 31 ms 9 ms manc-t3core-1a-ge-012-0.inet.ntl.com [213.104.24
2.73]
5 9 ms 50 ms 20 ms man-bb-a-so-400-0.inet.ntl.com [213.105.172.241]
6 12 ms 10 ms 9 ms lee-bb-b-so-700-0.inet.ntl.com [62.253.185.194]
7 11 ms 10 ms 10 ms lee-bb-a-ae0-0.inet.ntl.com [62.253.187.185]
8 18 ms 16 ms 26 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
9 24 ms 39 ms 36 ms gfd-bb-a-so-500-0.inet.ntl.com [213.105.172.137]
10 19 ms 17 ms 18 ms gfd-dc-a-ge400.inet.ntl.com [62.253.188.154]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 *

---------- Post added at 00:19 ---------- Previous post was at 00:17 ----------

This to another

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Alan Riley>tracert www.pornpicsrus.com
Tracing route to pornpicsrus.com [69.50.187.34]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.2.1
2 9 ms 8 ms 8 ms 10.18.64.1
3 8 ms 29 ms 17 ms oldh-t2cam1-a-ge-wan41-108.inet.ntl.com [80.5.16
4.33]
4 17 ms 9 ms 12 ms manc-t3core-1a-ge-012-0.inet.ntl.com [213.104.24
2.73]
5 9 ms 25 ms 10 ms man-bb-a-so-400-0.inet.ntl.com [213.105.172.241]
6 40 ms 29 ms 12 ms lee-bb-b-so-700-0.inet.ntl.com [62.253.185.194]
7 71 ms 11 ms 15 ms lee-bb-a-ae0-0.inet.ntl.com [62.253.187.185]
8 38 ms 14 ms 30 ms pop-bb-b-so-100-0.inet.ntl.com [62.253.185.238]
9 30 ms 19 ms 17 ms gfd-bb-a-so-500-0.inet.ntl.com [213.105.172.137]
10 41 ms 19 ms 17 ms gfd-dc-a-ge400.inet.ntl.com [62.253.188.154]
11 * * * Request timed out.
12 * *

[dragon]

is there a firewall or anything on your end that could block the connection

either that or something on the server that could block the connection

[alcorp]

Nope,nothing either end