We all want to know!

[SnoopZ]

A copy of the link in the email that 300k users got.

http://www.alchemyworx.com/ntl/broad...c05/index4.htm

[EBO48]

On my latest bill it states 1 & 2mb will have unlimited access jan 2006

[Wod]

Right so that means that i will go unlimeted this month. If changes have been made already than why does it still say theres a mothly limit on ntl's website?

[SnoopZ]

I'd just go by what the email says..(from january 06) and download what you want without worrying about any cap.

Originally Posted by Wod

Right so that means that i will go unlimeted this month. If changes have been made already than why does it still say theres a mothly limit on ntl's website?

Could it be that the workers at NTL are off today and therefor there are no web designers in work at NTL. They have familys they spend NEW YEAR with just like you

[Stuart]

Originally Posted by Wod

Right so that means that i will go unlimeted this month. If changes have been made already than why does it still say theres a mothly limit on ntl's website?

Bear in mind that if NTL say January (or any month), they don't necessarily mean the first day.

[AndrewJ]

Then I would imagine that they need to state that, as otherwise they are open to misinterpetation.

[Stuart]

Not really. If you state you are going to give something in January, whether you give it on the 1st, or 31st, you are still giving what you promised.

In my experience, if told they are going to get something in a certain month (rather than BY a certain month), then most people will assume that it can be any day in that month.

[jrhnewark]

I'm very interested to find out the date when 1Mbps and 2Mbps services become unlimited (subject to the FUP ). Trust NTL to be communicative.

Originally Posted by SnoopZ

A copy of the link in the email that 300k users got.

http://www.alchemyworx.com/ntl/broad...c05/index4.htm

I never ever got that notice at all.Not with any bill either 'cos I carefully checked.Seems they can bill me and can find me to send me promotional literature for stuff I'm not interested in or have already but they never ever seem to inform me of stuff I really want to know about.I've had so much about Talk Unlimited which I'm not interested in because I already have telephone bills under a tenner per month.

[poolking]

Originally Posted by Wod

Well i got an email sayin crap like thanks for choosing the uk's no 1 isp and stuff bowt free broadband plus for 2mb and 10mb thats it!Well ill just phone em and find out whats what!

You are talking about broadband plus.

[patrickp]

AFAIK the only certain information on the upgrades is that all ntl cable 1Mb and 2Mb accounts will be upgraded to 10Mb by the end of 2006, and all 3Mb customers should be on 10Mb now (don't know if they actually are). All 10Mb accounts will be capped.

So the only way to upgrade to 10Mb ATM (unless you're lucky - don't know if anyone on the 1 & 2 mb tiers has been upgraded yet?) is to subscribe to the £37.99 tier.

If you go to the speed upgrade page, you can check what speed you can be upgraded to: if the result is 10Mb, then you can get 10Mb, if the result is bund03, you're still limited to the 3Mb service. As I said, though, ntl were reckoning that everyone on the 3Mb tier should be upgraded by the end of 2005.

[Wod]

aaahhh 2006! to long lol!

---------- Post added at 19:43 ---------- Previous post was at 19:10 ----------

My dad has said he has had an email from ntl saying it will cost an extra £50 to upgrade to 10mB??

[SnoopZ]

Originally Posted by Wod

aaahhh 2006! to long lol!

---------- Post added at 19:43 ---------- Previous post was at 19:10 ----------

My dad has said he has had an email from ntl saying it will cost an extra £50 to upgrade to 10mB??

Users that don't have a compatible STB or SACM have been told to pay £50 if they want to be able to use 10Mb at its full potential.

Ntl say the Samsung STBs can only manage around 5Mb.

[Wod]

well ive got the ntl 200 modem which is compatible rite??