*All* ntl Cap Discussion (part 4) - Page 2

Ignition · 13-12-2005, 02:09

Quote:

Originally Posted by theNomad

also since ntl have stopped telling customers over the phone that "NO we wont ever use that cap against you,the cap is to bring us inline with other isps and will never be used" line,and actually starting telling people its capped.Probably bought them a few subscribers but also lost respect of others.

Since when did being honest lose respect? Oh well perhaps they should lie again if admitting that their products are capped buys a few customers but loses the respect of others. Or your English is a bit cack and I've completely misunderstood you.

harmonyinfo · 13-12-2005, 18:06

I just got an email from NTL advertising various broadband things, and it included this:

"Unlimited downloads
From January, your ntl Broadband service will have unlimited downloads, so you can surf the internet for as long as you like. "

Does that mean there will no longer be a cap on downloads from January, or is it some subtle marketing speak that really means there will be restrictions on downloads?

SnoopZ · 13-12-2005, 18:26

Quote:

Originally Posted by harmonyinfo

I just got an email from NTL advertising various broadband things, and it included this:

"Unlimited downloads
From January, your ntl Broadband service will have unlimited downloads, so you can surf the internet for as long as you like. "

Does that mean there will no longer be a cap on downloads from January, or is it some subtle marketing speak that really means there will be restrictions on downloads?

Got anymore info on this? What speed price etc

IanUK · 13-12-2005, 18:29

Which speed service are you on currently harmonyinfo ?

Maybe someone has sent it to wind you up ?
Doesn't sound like NTL (Unfortunately)

craig5320 · 13-12-2005, 18:31

Maybe they've busted you down to 512k for being a download whore

Goes to check NTL email...

SnoopZ · 13-12-2005, 18:35

He might be on the 300k service atm. I believe they are being upgraded to 512k unlimited.

harmonyinfo · 13-12-2005, 18:50

I'm on the 2Mbyte service. But just changed a couple of weeks ago (from 1Mbyte) and the email suggests I'm on the 1Mbyte service. Some more quotes from it ...

"We're improving your broadband service. We're giving you loads of extra value at no extra cost"

"If you upgrade your Broadband service you'll get Broadband Plus at no extra cost. For just £7 more per month you could get twice the speed with our unlimited 2Mb Broadband service and over £30 a month of free online entertainment. Go to www.ntlworld.com/upgrade to upgrade now. "

Email sender is "NTL_Customer_Update@newsletter.ntlworld.com" and it is a "glossy" HTML formatted email with graphics etc so don't think it is spoofed.

Jim

PromaneX · 13-12-2005, 19:05

can you post the whole email? sounds like it may make some interesting reading

harmonyinfo · 13-12-2005, 19:12

The email has this at the top as a link to use if you can't read the email - it gives the same content. Seems to redirect to a marketing agency, but at least starts as a page on ntlworld.com ...

http://newsletter.ntlworld.com/cgi-b...fh0NoV0Ct1J0Ew

13-12-2005, 19:15

Quote:

Originally Posted by harmonyinfo

The email has this at the top as a link to use if you can't read the email - it gives the same content. Seems to redirect to a marketing agency, but at least starts as a page on ntlworld.com ...

http://newsletter.ntlworld.com/cgi-b...fh0NoV0Ct1J0Ew

If this is true then its about god dam time

13-12-2005, 19:15

Looks pretty definate to me!

But, when all tiers go to 10MB, what will differentiate them?

AdamD · 13-12-2005, 19:18

Heh, cept the bit at the bottom

"Fair usage policy applies"

Although most if not all ISP's use that term now.

Derek · 13-12-2005, 19:19

Quote:

Originally Posted by Newsletter

Fair usage policy applies.

Fair useage policies can vary a huge deal. Some people would say a few gig a day was fair use. Especially at peak times.

Basically. Do what you want. If you rip the a*** out of it we'll be sending the boys round with a crippled 512/64 modem to sort you out.

PromaneX · 13-12-2005, 19:22

the link wont work for me

i get "connection refused"

ah well thanks anyway

Halcyon · 13-12-2005, 19:30

Scrapping the Cap would make an excellent Chrsitmas present to customers.
Somehow, I'm sensing there is a catch somewhere, we'l just have to wait and see.