VM Business : Help for a long ago member

Originally Posted by spoonsuk

Have you had any feedback yet, I am going through a similar painful process with Virgin Media yet to confirm there is an issue

Hes not been back since Jan 21st.

[spoonsuk]

Originally Posted by ccarmock

I offrred a bit of help to the original poster, as I also have a VM Business 1 Gb/s connection, which for me is working perfectly.

What I did notice is the OP had Hitron firmware that was out of date. While I am not sure if that was the cause it shoudln't be different.

For ref my Hitron Chita formware is:

Hardware Version 1A
Software Version 7.2.4.7.7b1-CD

Maybe worth checking yours to see if they match.

Thanks mine is the same as yours, I have "upgraded" from a 350/20 service and the download speed is identical.

Modem changed and all checked locally as fine, struggling to get a sensible response from VM....

---------- Post added at 10:21 ---------- Previous post was at 10:21 ----------

Originally Posted by Paul

Hes not been back since Jan 21st.

Ah, thanks