General : Wifi Issues

[Gavin-D]

Got to try it for a few hours this afternoon and it didn't drop out once. Will have to see how it goes.

[Gavin-D]

Just digging this thread out again

Wifi is struggling with around 55/4 on the 100mb pack

Ethernet is around 80/5

Does everything look ok below?

[Hom3r]

Originally Posted by SnoopZ

The lights on the hub3 don't give any info in router mode, as there is only the white bar at the bottom and the other 2 show up in modem mode or when it's booting.

Setup a thinkbroadband monitor, this will show when your wired connection drops or whether you have a WiFi issue.

How do you do this, I've seen people posting but never found out how?

[SnoopZ]

Originally Posted by Hom3r

How do you do this, I've seen people posting but never found out how?

https://www.thinkbroadband.com/broad...toring/quality

---------- Post added at 18:47 ---------- Previous post was at 18:04 ----------

Did you get it working Homer? If your graph is all ready you need to enable 'respond to ping' or whatever it is called on your router.

[heero_yuy]

When you've got the graph prepared you're offered several copy and paste options. Use the "BB code" one. It's quite long but does put the graph neatly in this thread.

The version is suitably obfuscated so as not to reveal personal information.

[ianch99]

Originally Posted by Gavin-D

Just digging this thread out again

Wifi is struggling with around 55/4 on the 100mb pack

Ethernet is around 80/5

Does everything look ok below?

Seems ok to me but you should not get just 80/5 wired. It should be just over 100/5 I think. I am on the 350/20 package and I get 384 down and 20.9 up.

The other thing that may be a factor is contention on your cable. You can see this clearly on the BQM graph if you set this up.

It should look like this with no contention i.e. flat 24x7



If you see peaks in the evening times then you may be being impacted by contention. Please post a link to the live graph if you can?

[SnoopZ]

It won't look like that unless on the latest firmware .608, which will mostly be yellow with a Hub3 on 24 down stream channels.

When you download something also expect yellow spikes.

[ianch99]

Originally Posted by SnoopZ

It won't look like that unless on the latest firmware .608, which will mostly be yellow with a Hub3 on 24 down stream channels

Same principle should apply i.e. a raised "bell curve" shape for the (blue) average latency in the peak periods.

[Hom3r]

Originally Posted by SnoopZ

https://www.thinkbroadband.com/broad...toring/quality

---------- Post added at 18:47 ---------- Previous post was at 18:04 ----------

Did you get it working Homer? If your graph is all ready you need to enable 'respond to ping' or whatever it is called on your router.

It's been a very busy few days so will try shortly

[Hom3r]

I've got it running, will check tomorrow.

[Gavin-D]

Issues again this time with the hub randomly rebooting 2 days running. It was fine until VM updated it yesterday and now it's terrible.

Does the below look ok?

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation
Channel ID
1 299000000 0.2 40 256 qam 21
2 139000000 0.5 40 256 qam 1
3 147000000 1 40 256 qam 2
4 155000000 0.9 40 256 qam 3
5 163000000 0.7 40 256 qam 4
6 171000000 0.7 40 256 qam 5
7 179000000 0.7 40 256 qam 6
8 187000000 1 40 256 qam 7
9 195000000 0.7 40 256 qam 8
10 203000000 0.4 40 256 qam 9
11 211000000 0.5 40 256 qam 10
12 219000000 0.7 40 256 qam 11
13 227000000 0.7 40 256 qam 12
14 235000000 0.4 40 256 qam 13
15 243000000 0.2 40 256 qam 14
16 251000000 0.2 40 256 qam 15
17 259000000 0.4 40 256 qam 16
18 267000000 -0.5 40 256 qam 17
19 275000000 -0.5 40 256 qam 18
20 283000000 -0.4 40 256 qam 19
21 291000000 -0.2 40 256 qam 20
22 307000000 0.2 40 256 qam 22
23 315000000 -0.2 40 256 qam 23
24 323000000 -0.5 40 256 qam 24


Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.3 5 0
2 Locked 40.9 5 0
3 Locked 40.3 3 0
4 Locked 40.3 5 0
5 Locked 40.3 5 0
6 Locked 40.9 0 0
7 Locked 40.9 0 0
8 Locked 40.3 6 0
9 Locked 40.3 4 0
10 Locked 40.9 6 0
11 Locked 40.9 6 0
12 Locked 40.3 0 0
13 Locked 40.9 5 0
14 Locked 40.3 0 0
15 Locked 40.9 0 0
16 Locked 40.9 0 0
17 Locked 40.9 5 0
18 Locked 40.3 0 0
19 Locked 40.9 5 0
20 Locked 40.9 5 0
21 Locked 40.9 10 0
22 Locked 40.3 6 0
23 Locked 40.9 5 0
24 Locked 40.3 0 0

[SnoopZ]

Downstream is fine what about your Upstream?

Edit, saw the images, that is also fine.

[Gavin-D]

Originally Posted by SnoopZ

Downstream is fine what about your Upstream?

Edit, saw the images, that is also fine.

Strange why it's randomly rebooting then

The speed is fine topping out at 112mb on a wired connection

[SnoopZ]

Originally Posted by Gavin-D

Strange why it's randomly rebooting then

The speed is fine topping out at 112mb on a wired connection

112 is slow if you expect 150 and you're meant to get more than what you pay for unless you have capacity issues in your area.

[Gavin-D]

Originally Posted by SnoopZ

112 is slow if you expect 150 and you're meant to get more than what you pay for unless you have capacity issues in your area.

I'm on 100mb